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EMPLOYMENT RELATIONS. Business Studies Topic 4. NATURE OF EMPLOYMENT RELATIONS. Stakeholders in the Employment R elations Process: Employers Employees Unions Employer Associations Government Organisations. NATURE OF EMPLOYMENT RELATIONS. Managing the Employment Relations Function:
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EMPLOYMENT RELATIONS Business Studies Topic 4
NATURE OFEMPLOYMENT RELATIONS • Stakeholders in the Employment Relations Process: • Employers • Employees • Unions • Employer Associations • Government Organisations
NATURE OFEMPLOYMENT RELATIONS • Managing the Employment Relations Function: • Forecasting • Analysis • Recruitment & Selection • Training • Management • Line managers and specialists
KEY INFLUENCES ON EMPLOYMENT RELATIONS • Social Influences • Changing work patterns • Populations shifts • Legal Influences • New Organisational Behavioural Influences • Economic Influences • Globalisation
EFFECTIVE EMPLOYMENT RELATIONS • Role of Employment Relations • To provide a link between management and the employees in a business. • Effective employment relations is concerned with: • Identifying and selecting competent employees • Developing strategies to ensure effective communication with employees • Rewards • Training and Development • Flexible working conditions
EFFECTIVE EMPLOYMENT RELATIONS • Communications Systems • Grievance Procedures • Worker Participation • Team Briefings • Rewards • Training and Development and Induction • Flexible working conditions – Family Friendly Programs
EFFECTIVE EMPLOYMENT RELATIONS • Measures of Effectiveness • 1. Levels of Staff Turnover • 2. Absenteeism • 3.Disputation • 4. Quality • 5. Benchmarking • Flexible working conditions – Family Friendly Programs
LEGAL FRAMEWORK OF EMPLOYMENT • The Employment Contract • Common Law • Rights & Responsibilities of Employers • Rights & Responsibilities of Employees • Statutes • Awards • Agreements • 1. Employee collective agreements • 2. Union collective agreements • 3. Australian Workplace Agreements (AWA’s) • 4. Union greenfield agreements • 5. Employer greenfield agreements • 6. Multiple business agreements
LEGAL FRAMEWORK OF EMPLOYMENT • Types of Employment Contracts • Casual • Part-time • Flexible • Permanent • Casual
INDUSTRIAL CONFLICT • Definition of Industrial Conflict • Causes of Industrial Conflict • 1. Wage demands • 2. Working conditions • 3. Management policy • 4. Political goals and social issues
INDUSTRIAL CONFLICT • Perspectives on Conflict • 1. The unitary view • 2. The pluralist view • 3. The radical perspective
INDUSTRIAL CONFLICT • Types of Industrial Action • Overt • 1. Strikes • 2. Lockouts • 3. Pickets • 4. Bans • 5. Work-to-rule • Covert • 1.Absenteeism • 2. Sabotage • 3. Labour turnover • 4. Exclusion
INDUSTRIAL CONFLICT • Roles of Stakeholders in Resolving Disputes • Employers • Employees • Unions • Employer associations • Government
INDUSTRIAL CONFLICT • Dispute Resolution Processes • Grievance Procedures • Negotiation • Mediation • Conciliation • Arbitration
INDUSTRIAL CONFLICT • Costs and Benefits of Industrial Conflict • Costs • Benefits
ETHICAL & LEGAL ASPECTS • Issues in the Workplace • Working Conditions • Occupational Health & Safety (OH&S) • Worker’s Compensation • Anti-discrimination • Equal Employment Opportunities (EEO) • Unfair Dismissal