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Structure

- Identifying Ergonomic Requirements of ICT for Healthcare Working Systems - Podtschaske, B. & Friesdorf, W. Structure. Situation & Problem Objective & Approach Results & Conclusion. Situation. Possibilities. ICT – to gain higher quality, safety and efficiency!. Resources. Problem.

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Structure

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  1. - Identifying Ergonomic Requirements of ICT for Healthcare Working Systems -Podtschaske, B. & Friesdorf, W.

  2. Structure • Situation & Problem • Objective & Approach • Results & Conclusion

  3. Situation Possibilities ICT – to gain higher quality, safetyand efficiency! Resources

  4. Problem

  5. Objective Before developing ICT solutions:improve the understanding ofhealthcare working systems! Specifying usability context analysisbydomain specific models!

  6. Approach Concept based approach • Screening of Ergonomic Standards: Usability Framework; • Identifying, adopting and developing of domain specific ergonomic models and methods (MedicoErgonomics); • Exemplary use in an analysis of the context of use (Case Study).

  7. Results (1/4) – Usability Framework Intended outcome user goals task Usability equipment effectivness environment Outcome of use efficiency Context of Use satisfaction product (ICT) Usability measures

  8. Results (2/4) – Model of collaborative work communication Model ofcollaborativework coordination shared knowledge [Steinheider & Legrady, 2001]

  9. Results (3/4) – Case Study; Context of Use Requirements to support „collaborative work“ • Coordination: • better use of resources (more efficient) • reduction of treatment time (reducing of unnecessary treatments) • active, holistic therapy planning and controlling • support of administrative processes • Communication: • effective communication and information flows • no changes in mediums • improved information transparency • high quality of used data

  10. Results (4/4) – Case Study: Tools/ Functions Evident process support „collaborative work“

  11. Lessons Learned, Discussionand Outlook • MedicoErgonomic models are able to support the usability context analysis better understanding of the healthcare working system by structuring the requirements • Further usability context analysis are recommended (chronic heart diseases, dementia patients, diabetes mellitus etc.).

  12. Thank you very much for your attention!www.awb.tu-berlin.de

  13. More Information: http://www.igi-global.com/ B. Podtschaske, M. Koch,W. Friesdorf : Medico Ergonomics – A human centered approach for developing smart health care applications In:M. Ziefle & C. Röcker (Eds.): Human-Centered Design of E-Health Technologies: Concepts, Methods and Applications (30. October 2010) http://www.igi-global.com/bookstore/TitleDetails.aspx?TitleId=45949&DetailsType=AffiliateBio

  14. Additionally investigations such as usability tests and simulations for Evaluation of the efficiency of use and the satisfaction with the product are necessary.

  15. Results (3/3) – Case Study Context of Use user user task task equipment equipment environment environment

  16. Human Machine Results (2/3) – Domain specific models Context of Use user user task task equipment equipment environment environment

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