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Revenue Benefits of Sell-up Models. Thomas Gorin, MIT AGIFORS RM Study Group Meeting New York, March 21-25, 2000. Outline. EMSRb Sell-up Models in a Small Network Revenue Gains Effect on Loads Hopperstad-B/W vs. Belobaba/Weatherford Comparisons with BW Revenues and Average Load Factors
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Revenue Benefits of Sell-up Models Thomas Gorin, MIT AGIFORS RM Study Group Meeting New York, March 21-25, 2000
Outline • EMSRb Sell-up Models in a Small Network • Revenue Gains • Effect on Loads • Hopperstad-B/W vs. Belobaba/Weatherford • Comparisons with BW • Revenues and Average Load Factors • Sell-up in a Bigger Network • Revenue Gains T. Gorin, Sell-up Results
Input Sell-up Rates to BW Model • In the Belobaba/Weatherford heuristic, estimates of sell-up rates are required as input: • We tested various input sell-up rate combinations and determined through literature review and experimentation, that “differential” input sell-up rates were the “best”. • The sell-up rates we refer to as “differential” are shown on the next slide. • These are not necessarily the “actual” sell-up rates in the PODS simulation. T. Gorin, Sell-up Results
“Differential” Input Sell-up Rates T. Gorin, Sell-up Results
Sell-up Models in Small PODS Network • The Network • 6 cities, 2 hubs • 2 competing airlines • 24 flight legs (12 per airline), 54 markets • 4 Fare Classes • Base Case • Both competitors use EMSRb Fare Class Yield Management (FCYM) • Neither airline accounts for sell-up T. Gorin, Sell-up Results
Sell-up in a Small Network: Results • Revenue Gains • In the small network, accounting for sell-up leads to revenue gains for all the methods tested (compared to the base case EMSRb vs. EMSRb) • The incremental revenue gains from the B/W sell-up model are about 1% for EMSRb, and 0.64% to 1.25% for the different O-D methods tested. • These incremental gains are smaller when both airlines account for sell-up • Loads • Average Load Factors decrease as we account for sell-up (compared to the base case) • As expected, passenger loads in high fare classes increase T. Gorin, Sell-up Results
HBW vs. BW Sell-Up Heuristics • Revenues • The following chart shows that, generally, the revenue gains with HBW are 0.1%-0.2% higher than with BW • But, in a few cases that we tested, the revenues were slightly lower with HBW • Loads • The Average Load Factors are lower yet when the airline uses HBW, as compared to the BW sell-up heuristic T. Gorin, Sell-up Results
HBW vs. BW Sell-up Models: Summary • Revenues • In most of the cases tested, HBW leads to slightly higher revenue gains than the original BW heuristic • These revenue gains range between 0.1% and 0.2% • As Craig pointed out earlier, HBW is most beneficial when demand is high relative to capacity • Load Factors • HBW generally leads to slightly lower Average Load Factors than BW T. Gorin, Sell-up Results
Use of Sell-up Models in a Larger PODS Network • The Network • 40 spoke cities, “20 on each side” • 2 hubs (one per airline, with interhub flights) • Unidirectional flow of traffic (West to East) • 3 banks per day per airline, 252 flight legs, 482 O-D markets T. Gorin, Sell-up Results
Sell-up in Larger Network: Results • Revenues • In all cases tested, accounting for sell-up led to increased revenues over the base case (EMSRb vs. EMSRb) • Network Effects • The revenue gains over the “no sell-up” cases are similar to those observed in the smaller PODS network • Using the B/W heuristic, incremental gains of 1.35% for EMSRb FCYM, and about 1% for O-D methods T. Gorin, Sell-up Results
Summary • Benefits of Accounting for Sell-up • Revenue gains from accounting for sell-up in EMSRb-based RM systems (FCYM, GVN, DAVN and HBP) • In our largest and most realistic network to date, accounting for sell-up added about 1% to revenue gains • Unclear to what extent these revenue gains come from: • Properly estimating passenger sell-up behavior • “Forcing” sell-up by increasing unconstrained demand forecasts and closing down low-fare availability • Limited alternative airline and path options in PODS T. Gorin, Sell-up Results
Next Steps • How do we estimate sell-up rates in the real world? • One approach is to use the following approximation: • The sell-up rates generated by this formula are too high and lead to overprotection. • There is a sample bias. The higher the demand, the earlier the lower fare classes close down, and therefore, the higher the estimate of the sell-up rates. T. Gorin, Sell-up Results