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CIS 429: Business Information Systems. Chapter 2 Identifying Competitive Advantages. Identifying Competitive Advantages. Competitive advantage: A product or _________that is more valuable than a similar product of service of a competitor. First-mover advantage:
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CIS 429: Business Information Systems Chapter 2Identifying Competitive Advantages
Identifying Competitive Advantages • Competitive advantage: • A product or _________that is more valuable than a similar product of service of a competitor. • First-mover advantage: • Improving market ______ by being first with a competitive advantage. • Environmental scanning: • Acquisition and _________ of information from the environment external to the organization.
Porter’s Five Forces Model • The Five Forces model helps determine the attractiveness of an industry: • Buyer power: ______ when buyers have many choices. • Buyer power can be reduced through loyalty programs, enabled by IT. • Supplier power: _____ when buyers have few choices. • A supply chain consists of all parties involved in material procurement. • A B2B marketplace is an __________-based service that brings many buyers and sellers together. • A private exchange is a B2B marketplace where one buyer posts its needs and opens the bidding to any supplier. • A ________ auction is where suppliers bid lower and lower.
Porter’s Five Forces Model (cont’d) • Threat of substitutes • High when there are many alternatives to a product or service. • Switching cost is the cost to switch to an alternative. • Threat of new entrants • High when it is easy for new _____________ to enter a market • An entry _________ is an expected product or service feature that must be offered. • Rivalry among competitors • High when competition is fierce in a market.
Three Generic Strategies • Broad cost leadership • Large market segment • Broad differentiation • Large market segment • Focused strategy • _______ market • Cost leadership or • Differentiation Compare Hyundai, Audi, Kia, Hummer in terms of these strategies.
Value Creation • Business process • Standardized set of activities to complete a task • Value chain • Series of processes, each adding ______ to the product or service • The goal is to create more value than your competitors. • Value chain _________ • Customers can be surveyed to find out what they value. • IT can support the value chain.