1 / 19

SYNERGY IN ACTION Re-Engineering Your Staff Financial Aid Office Bridgewater State College

SYNERGY IN ACTION Re-Engineering Your Staff Financial Aid Office Bridgewater State College. Janice Evans and Cathy Kedski. AGENDA . Introduction BSC Financial Aid Office as it Was BSC Financial Aid Office as it Is How to Make it Work Questions. INTRODUCTION.

neil
Download Presentation

SYNERGY IN ACTION Re-Engineering Your Staff Financial Aid Office Bridgewater State College

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. SYNERGY IN ACTIONRe-Engineering Your StaffFinancial Aid OfficeBridgewater State College Janice Evans and Cathy Kedski

  2. AGENDA • Introduction • BSC Financial Aid Office as it Was • BSC Financial Aid Office as it Is • How to Make it Work • Questions

  3. INTRODUCTION • Constant in Office - Service to Students • Major Change - Support Staff Work Responsibilities

  4. MAJOR CHANGE - Why we did so • For Support Staff • For Students We Serve • For Entire Office

  5. BSC FINANCIAL AID OFFICE - AS IT WAS • Office Set Up • Support Staff Responsibilities • Location of Support Staff • Supervision • Communication

  6. ORGANIZATIONAL CHART-AS IT WAS

  7. OFFICE SET- UP AS IT WAS

  8. RELATED OFFICE ISSUES • Location • Supervision • Communication

  9. BSC FINANCIAL AID OFFICE - AS IT IS • Revisit problems with former system • Main change • How new system works • Other changes • Location • Supervision • Communication

  10. MAIN CHANGE • Main change = ROTATION SYSTEM • How support staff rotation works

  11. ORGANIZATIONAL CHART - AS IT IS

  12. OFFICE SET-UP - AS IT IS

  13. RELATED OFFICE ISSUES • Location • Supervision • Communication

  14. ROTATION - SUMMARY • How to Make it Work • Disadvantages • Advantages • Final Words

  15. ROTATION-HOW TO MAKE IT WORK • Commitment • Equity • Feedback • Flexibility • Back-Up • Implementation

  16. DISADVANTAGES • Attitudes • Growth • Personalities • No Home

  17. ADVANTAGES • Attitudes • Growth • Personalities • Service

  18. FINAL WORDS • Staff • Students • Office

  19. QUESTIONS? Financial Aid Office Bridgewater State College Janice Evans and Cathy Kedski

More Related