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G. L. OACB Good Life Training Series. QUALITY OF LIFE COACH LEARNING EXPERIENCE # 2: SURVIVAL & DANGER ZONE . Presented by:. G. L. OACB Good Life Training Series. COACH LEARNING EXPERIENCE # 2 SURVIVAL & DANGER ZONE. What is a Quality of Life Coach
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G L OACB Good Life Training Series QUALITY OF LIFE COACHLEARNING EXPERIENCE # 2:SURVIVAL & DANGER ZONE Presented by:
G L OACB Good Life Training Series COACH LEARNING EXPERIENCE # 2SURVIVAL & DANGER ZONE What is a Quality of Life Coach • A Quality of Life Coach is a person who has received intensive training and has demonstrated the skills & competencies to be a facilitator to lead & support organizational change and practices that lead to an improved quality of life for the people they serve.
G L OACB Good Life Training Series COACH LEARNING EXPERIENCE # 2SURVIVAL & DANGER ZONE What is a Quality of Life Coach • A Quality of Life Coach will use a range of learning experiences & tools to help DD professionals shift their perspectives and thereby discover positive & respectful ways to support the people they serve to achieve their hopes & dreams
G L OACB Good Life Training Series COACH LEARNING EXPERIENCE # 2SURVIVAL & DANGER ZONE What is a Quality of Life Coach • A Quality of Life Coach engages in the practice of supporting a person they serve by supporting & guiding team members & co-workers through a series of learning experiences paired with tools to influence beliefs, practices & actions (Must Haves). • The Quality of Life Coach assists & facilitates DD professionals to engage in a self-assessment process that result in actions & practices that will help the people we serve to have an improved quality of life.
G L OACB Good Life Training Series COACH LEARNING EXPERIENCE # 2SURVIVAL & DANGER ZONE What is a Quality of Life Coach • A Quality of Life Coach is a valuable resource to their organization, to the Developmental Disabilities profession and most importantly to the people they serve .
G L OACB Good Life Training Series COACH LEARNING EXPERIENCE # 2 SURIVAL & DANGER ZONE Objectives • 1-Participants will be introduced to ways of thinking & actions that lead to the Danger Zone. Participants will be exposed to words & actions that contribute to conflicts, clashes, crisis or challenges • A- Conflict} Experts Mind, Red Hat, Violating Must Haves • B- Clashes} Traditional control model using restrictions/consequences, Black Hat • C- Crisis} Panic Zone, Behavior management, Emotionality, Red Hat • D- Challenges} Comfort Zone, Dead Zone, White Hat, Spotlight vision
G L OACB Good Life Training Series A Dangerous Place For Conflict“ The Expert’s Mind” When an individual or organization works from the position of “expert” they believe they have all the answers and they are closed to any new ideas. In the experts mind there is only one way or very few options. The expert approach will frequently focus in on problems( spotlight vision) and fail to engage in the search and discovery process of looking for opportunities for success. In Learning Experience # 6 we will begin to look at Problems as Opportunities with the Pink Bat approach.
G L OACB Good Life Training Series A Dangerous Place“ The Expert’s Mind” Becoming aware of this dangerous place #1-What would be some examples of words that you might typically hear being used with the Expert’s Mind approach #2 -In what ways could the Expert Mind approach lead to Conflicts- Clashes or Challenges
G L OACB Good Life Training Series Another Dangerous PlaceThe “Red Hat” Approach Taking a “Red Hat” approach can quickly lead to conflict. A “Red Hat” approach is • Forceful • Controlling • Coercive • Compliance focused
G L OACB Good Life Training Series A Dangerous Placethe “Red Hat” Approach Becoming aware of this dangerous place #1-What would be some examples of words that you might typically hear being used with the “Red Hat” approach #2 -In what ways could the “Red Hat” approach lead to Conflicts- Clashes or Challenges
G L OACB Good Life Training Series A Dangerous PlaceViolating the Five Fundamental “Must Haves” (A) Not Providing Time (B) Not Offering Space (C) Not using a Positive tone & supportive words (D) Not trying to Live in their shoes (E) Not Being connected
G L OACB Good Life Training Series A Dangerous PlaceViolating the “Must Haves” Becoming aware of this dangerous place #1-What would be some examples of words & actions that are clear examples of violating the “ Must Haves” #2 -In what ways could violating the “ Must Haves” approach lead to Conflicts- Clashes or Challenges
G L OACB Good Life Training Series COACH LEARNING EXPERIENCE # 2 SURIVAL & DANGER ZONE Objectives 1-Participants will be introduced to ways of thinking & actions that lead to the Danger Zone. Participants will be exposed to words & actions that contribute to clashes. 1-B- Clashes} Traditional control model using restrictions/consequences, Black Hat
G L OACB Good Life Training Series COACH LEARNING EXPERIENCE # 2 SURIVAL & DANGER ZONE 1- B- Clashes} Traditional control model using restrictions/consequences, Black Hat
G L OACB Good Life Training Series A Dangerous PlaceThe Traditional Control Model • The traditional approach focuses on controlling the person through the use of power, punishment and compliance based consequences • Traditional plans are about managing and controlling the people we serve, this approach is not respectful.
G L OACB Good Life Training Series A Dangerous PlaceThe Traditional Control Model Becoming aware of this dangerous place #1-What would be some examples of words that you might typically hear being used with the Traditional Control Model #2 -In what ways could the Traditional Control approach lead to Conflicts- Clashes or Challenges
G L OACB Good Life Training Series Another Way to Enter the Danger ZoneThe “Black Hat” Approach Taking a “Black Hat” approach can quickly lead to clashes. A “Black hat” approach is • Negative • Critical • Sarcastic • Pessimistic • Only sees failure • Focus is on the problem
G L OACB Good Life Training Series A Dangerous PlaceThe “Black Hat” Approach Becoming aware of this dangerous place #1-What would be some examples of words that you might typically hear being used with the “Black Hat” approach #2 -In what ways could the “Black Hat” approach lead to Conflicts- Clashes or Challenges
G L OACB Good Life Training Series COACH LEARNING EXPERIENCE # 2 SURIVAL & DANGER ZONE Objectives 1-Participants will be introduced to ways of thinking & actions that lead to the Danger Zone. Participants will be exposed to words & actions that contribute to crisis. 1-C- Crisis} Panic Zone, Behavior management, Emotionality, Red Hat
G L OACB Good Life Training Series A Very Dangerous PlaceThe Panic Zone • Panic Zone is a place where individuals & organizations often land after a crisis. Certain events are more likely to push people into the panic zone. Events like MUI’s, police investigations, bad press, abeyance. What happens in the Panic Zone is sudden fear or overwhelming anxiety, often causing emotionality seen as unplanned, impulsive, irrational & reactive actions. When in the “Panic Zone” our vision becomes short sighted & narrow with a “Spotlight Focus”
G L OACB Good Life Training Series A Very Dangerous PlaceThe Panic Zone What are some examples of the Panic Zone or Emotionality that you seen?
G L OACB Good Life Training Series Behavior Management Another Path To The DANGER ZONE • People in the DD system exhibit target behaviors that need to be reduced or eliminated • The role of traditional plans are to manage and control people through the manipulation of the antecedents & consequences • For the best interest of the person the use of aversive or coercive acts are applied to help them improve • Success for the person is identified as the reduction of the targeted maladaptive behaviors
G L OACB Good Life Training Series COACH LEARNING EXPERIENCE # 2 SURIVAL & DANGER ZONE Objectives 1-Participants will be introduced to ways of thinking & actions that lead to the Danger Zone. Participants will be exposed to words & actions that contribute to challenges 1-D- Challenges} Comfort Zone, Dead Zone, White Hat, Spotlight vision
G L OACB Good Life Training Series COACH LEARNING EXPERIENCE # 2 SURIVAL & DANGER ZONE 1-D- Challenges} Comfort Zone, Dead Zone, White Hat, Spotlight vision
G L OACB Good Life Training Series A Place that will lead to Danger “ The Comfort Zone” • This is the place where many organization settle after accreditation or compliance review • The focus is meeting minimum standards • Employees are happy just getting through the day or week • Frequent phrases heard in the comfort zone *It is not worth the effort *It is not that important *It is not really a priority at this time * This is a phase ,it will pass
G L OACB Good Life Training Series Another Dangerous Place“The Dead Zone” This is a place where an organization has just given up or become overwhelmed • The culture looks & feels lifeless • Employees look beat down • There is no optimism • There is no vision • Frequent phrases are –We tried that before, That will never work. Who Cares, What ever
G L OACB Good Life Training Series White Hat Seen As Looks Like • Indifferent • Whatever • Who cares • It is all about the paycheck • Just putting in time • Can’t wait till retirement • Focus is on self
G L OACB Good Life Training Series Spot Light Vision( Problem Focused) • The view is very narrow( horse blinders) • The range of vision is short & limited to problems • The vision is only on the here & now • The focus is on problems & not possibilities
G L OACB Good Life Training Series Turning on Spot Light Vision( Problem Focused) • Taking the approach as the “Expert” turns on the “Spotlight Vision” where the focus in on problems and not possibilities • Fear is some thing else that turns on our “Spotlight Vision” • In times or uncertainty or when in the panic zone we turn on our “Spotlight Vision” and miss the big picture or the opportunities ahead of us
G L OACB Good Life Training Series Spot Light Vision( Problem Focused) Key words associated with “Spotlight Vision” • We can’t • Yea but ! • I’m afraid • Fear • The real problems are to costly or difficult • Oh crap that’s not going to work
G L OACB Good Life Training Series Spot Light Vision( Problem Focused) • Following our old paradigm or historical approach is a good example of “Spotlight Vision” • Spotlight Vision leads to perceptual or inattentional blindness
G L OACB Good Life Training Series Do The Test http://www.youtube.com/watch?v=Ahg6qcgoay4
G L OACB Good Life Training Series • Inattentional blindness, also known as perceptual blindness, is when a person fails to notice some stimulus that is in plain sight. • Selective attention’ describes our ability to focus processing resources on particular aspects of our internal or external environment, while disregarding others
G L OACB Good Life Training Series Sharing Examples • Lets share some examples of Spotlight Vision & Inattentional Blindness