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IT showcase – Madhya Pradesh

IT showcase – Madhya Pradesh. 23 rd February 2013. Department of Information Technology Government of Madhya Pradesh. Index. Our e-governance Structure Service Disbursement Model IT infrastructure Existing Pipeline IT landmarks Way Forward Jobs in Hand Focus Area.

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IT showcase – Madhya Pradesh

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  1. IT showcase – Madhya Pradesh 23rd February 2013 Department of Information Technology Government of Madhya Pradesh

  2. Index • Our e-governance Structure • Service Disbursement Model • IT infrastructure • Existing • Pipeline • IT landmarks • Way Forward • Jobs in Hand • Focus Area

  3. Our E-Governance Structure State IT department MAP_IT MPSEDC NIC M.P online • Imbibing Nationally prescribed guidelines & framework • IT Dept. – carved out of Industries Dept. in 2000 • No independent directorate • E-governance Council – chaired by CM • Empowered Committee – chaired by CS • District e-Governance Societies in all districts IT THEME Enabling citizen centric services through IT empowerment across state –user departments – key driver being MMPs

  4. Madhya Pradesh State Electronic Development Corporation • Committed to growth & development of IT in state • Self sustained operations for past 25 years • Implementing Common Infrastructure projects (SDC, SWAN & CSC) • Advisory body rendering • IT Consulting, Networking solutions and procurement solutions to various govt. departments (Madhya Pradesh Agency for Promotion of IT) • E-Governance think tank • Incepted & operational since 1999 • IT governance & program management for state-wide user departments vide State e-Mission Team (SeMT)

  5. State IT vision facilitator • Unified Portal • Citizen centric Online services • State Recruitment framework enabler • Online Assessment Examinations for recruitment/on-boarding for Patwaris/E-gov field staff/ Agriculture. • Proven PPP venture – catalyzing state-wide E-Gov • Boosts of 3000+ state-wide Kiosks • Linear growth path since institutionalization • Few stats:

  6. Citizen Centric Services (Disbursement Model )

  7. Common Service Center (CSC) • A Core IT Infrastructure Project • 9000+ centers established through PPP model • Multi-vendor eradicating single point of failure • Service window for - MPOnline • Strengthening G2C and B2C services • Enabling framework for en-route IT endeavors • E-district • Services under LokSeva Guarantee Act 2010 Key Feats: • 14 lakh Farmer Registrations • Kiosk Banking through 800+ CSCs

  8. LSKs (Lok Seva Kendra) • 90 state-wide outlets • Strengthening G2C service framework • Enabling framework for en-route IT endeavors • E-district • Services under LokSeva Guarantee Act 2010 • Enabling certificates Issuance • Income, Domicile, Solvency & Khasra • Ration/BPL cards • Pension Services – Widow/old age/ Social security Work in progress: • 52 Citizen centric services • Birth, Death and Caste issuances – key services

  9. IT Infrastructure/Enablers(Existing & Pipeline)

  10. IT Parks • SEZ (Crystal IT Park Indore), Software Technology Park-Indore and IT Park Gwalior - Operational • 44 MOUs executed for IT endeavors • Employment generation part of core Agenda • Infosys , TCS , Impetus to commence operations • IT parks at Bhopal & Jabalpur – next in-line

  11. SDC - Services & Demographics • State of art : Tier II compliant • High availability 99.749% uptime • State Consultant: PricewaterhouseCoopers Pvt. Ltd. • ISO 14001 & 27001 Compliance • Aimed at Co-hosting and Co-locating • Expandability options evaluated for next 5 years

  12. M.P. State Wide Area Network (MPSWAN) & NOFN • Core IT enabler • High bandwidth – vertical & horizontal connectivity • H.O – Divisions – 34 MBPS • Division - District – 8 MBPS • District – Blocks – 2 MBPS • Upgradation – 1 GBPS - WIP • Integrated NOFN (National Optic Fibre Network) and NICNET • Pilot implemented for few gram phanchayat • Facilitate SSDG and NSDG integration • Next Steps: • Cascading SWAN & NOFN – boost state-wide connectivity

  13. Call Center • Operational from 25th Sept 2008 • Serving as a tool for good governance • 325 services of 22 departments on board • 4000 calls per day - 250 complaints register per day • 32 lacs calls received till date

  14. State Service Delivery Gateway (SSDG) • Top priority Mission Mode Project • 41 G2C Services spanning 6 Departments • Single integrated portal for the entire state • IT services face for citizens rendering G2C services • Backend integration of all major entities/departments • Target application integration : • Lok Seva Guarantee Act 2010 • E-districts • Samagra Samajik Suraksha Mission • Governance by State Portal Coordination committee • Expected to Go-live by Dec 2012

  15. IT Finishing School at MHOW • IT & job enablement being driving principles • Key beneficiaries expected: • State user departments , fresh graduates • Collaborating partners ( MOUs – WIP) • NASSCOM • National Skill Development Corp. • Industry driven syllabus to be formulated • Train the trainer approach • Operation commencement • expected in 6-8 months

  16. Focus Area - Capacity Building & IT Awareness • STeP: Pioneered one complete cycle of training modules • 4000+ state government officials trained on IT skills at IT training center Bhopal • State E-Governance Awards- promoting IT • Monthly IT Newsletter in Hindi • Workshops conducted : • e-Transaction, e-Payment and e-Procurement • Next steps: • Plan ready for divisional level workshops • Year long calendar for awareness activities

  17. IT Landmarks

  18. e-Treasury Integrated Treasuries Computerization Project (ITCP) • District treasuries are networked with the state headquarters and are connected with the Bank. • Information access on-line and data transmission bringing greater transparency to treasury operation. • Up-to-date information of detailed head wise and department wise revenue and expenditure is now available on-line. • In sequel to the ITCP, the State Government implemented “e-payment” a comprehensive project that eliminates the need to issue physical cheque and introduces transparency in the payment system. Presently 187 Treasuries and Sub Treasuries are enabled for performing e-Payments. • The Beneficiaries are informed via SMS / eMails

  19. Commercial Taxes Department • Enabling on line assessment for 10 lac dealers • Online tax submission • Daily data reporting dashboards for state-wide tax collections • 96 CTO locations connected to state of art centralized architecture • Revenue figures reported to RBI on daily basis • VOIP enablement cuts down transaction costs • State of Art computer centre boosting of: • SAN, RAC, DNS, DHCP, NETWORK MANAGEMENT SYSTEM

  20. e-District – Statewide Rollout • A National Mission Mode Project • Pilot already under implementation in 5 districts • More than 30,000 applications processed in a month • State wide roll out for rest 45 districts (Pilot done for 5 Districts) • Project for G2C e-service delivery • DPR for Rs. 115 Cr approved by Govt of India • Lok Sewa Application by NIC to be e-district application • MPSWAN, SDC, SSDG, LSK/CSC to be leveraged

  21. Land Record - Bhu-Abhilekh • State of Madhya Pradesh has prepared a largest database of Land records in the country. • In the State of M.P. the Land Records of all revenue villages have been computerized, i.e. the textual data of land records are 100% converted into electronic form. • 35 Million Khasra (Plot/Survey) numbers comprising of Eleven million Landowners embedded • Other Initiatives - Web Based GIS and Modern Record Room are in progress. • Next steps:Digitally endorsed Kahsras to be made available to citizen through service window ( on-demand)

  22. Food & Civil Supplies Department - e Upaarjan Food & Civil Supplies Department – e Uparjan(Computerization of Wheat Procurement) • Unified database of more that 15 lacs farmers. • Benefiting Farmers under Minimum Support Prices. • Decision Support System -Procurement forecasting and Identification of genuine farmers. • Transparency and citizen interface. • SMS Alerts - Develop the real time alert mechanism for farmers for procurement operations. • Develop Offline connectivity – Concept of Runners

  23. Home Department - Crime & Criminal Tracking Network System – CCTNS • CCTNS is a comprehensive system for enhancing the efficiency and effectiveness of policing in Madhya Pradesh. • The system has been designed to create a nationwide IT-enabled system to help the police in investigation of crime and detecting criminals. • CCTNS will connect and share real-time information and data on crime and criminals throughout the states and country thereby strengthening the information base of the investigating officers. • CCTNS will connect police stations, district police headquarters, fingerprint bureaus and forensic science laboratories using a common IT platform for enabling the investigating officials to get the records of any criminal very quickly.

  24. Road and Transport Department • The department of Transport has initiated computerization (issue of Driving licenses, Vehicle Registration, Permits etc.) with Smart Card interface on a Build Own Operate (BOO) basis. 9 years of successful operations • List of on-line services: • Licence Appointment system • Online Tax Payment • Driving License and Vehicle Registration Search • Tax Details and Assessment • National Permit Draft

  25. MPSEGC, Panchayat & Rural Development Department (MGNREGS) • Enhanced citizen service delivery. • On time payment thru transparent mechanism. • Real time monitoring of scheme operations. • Accurate MIS and reporting • Operational efficiency and strategic control • Developed e-Infrastructure to Interface with banks and other agencies like UIDAI to facilitate online payment to workers and beneficiaries.

  26. Other Key Initiatives

  27. Way forward…… ….Jobs at hand…Focus Area

  28. We are in midst of……jobs at hand • Strengthening MAP_IT • Restructuring SeMT and administrative framework • Deployment of e-Gov Officers at District and Sub-district level. • Organizing competency test for inducting IT skilled manpower in government • Setting up of 15 Regional IT Training Centers • Statewide rollout of e-District project by January 2013 • Better identity creation: • Establishment of IT Directorate and IT Cadre • Establishment of IIIT Bhopal • High-end IT Skill training to 5000 candidates

  29. Institute State Centre of Excellence Cyber Cell Task Forces Testing CoE S/W Technology Vertical SDC Operation I/O IT enablement/ Compliance cell IT Governance Cell Marketing Cell SeMT MPSEDC ADM Staff MPSEDC Sec. Pool RFP/ Tender Cell Contract Cell

  30. Focus Areas – FY12/13

  31. Focus Areas – FY12/13

  32. Focus Areas – FY12/13

  33. Help that we look forward to… • Financial Grants for pipeline proposals • Centre of Excellence (CoE) - submitted • Ladli Lakshmi – submitted • Concept showcased by Hon’ble CM at world bank conference • Aimed at : • Data digitization, work-flow & storage enablement • Expediting Services -NSC (National Saving Certificates) • IT enablement for Advocate General office – submitted • Aimed at : • Creating MIS/ data digitization • Better “ Cause List” tracking” • IT Capacity Building Plan for Government Employees - submiited • Aimed at : • Establish 15 IT Capacity Building Centres • Catalyzing training and IT enablement thru’ such centres

  34. Thank you

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