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VIRTUAL COMMUNITY POLICING

VIRTUAL COMMUNITY POLICING. Sergeant Marko Forss Helsinki Police Department Virtual Community Policing Group 2012. Survey on the online sexual harassment and abuse of children and adolescents in Finland.

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VIRTUAL COMMUNITY POLICING

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  1. VIRTUAL COMMUNITY POLICING Sergeant Marko Forss Helsinki Police Department Virtual Community Policing Group 2012

  2. Survey on the online sexual harassment and abuse of children and adolescents in Finland • In June 2011 Helsinki Virtual Community Policing Group and Save the Children Finland carried out a survey on online sexual harassment and sexual abuse targeted to children and adolescents • Web-based survey included 16 structured questions, and two open questions. • Link deriving to web-questionare was disseminated via four Finnish networking sites, IRC-Galleria, Habbo, Demi & Aapeli Results of the survey reflex youngster’s online experiences in a general level and do not mirror problem in a singular service providor’s websites.

  3. Survey reached a total of 4 256 children and adolescents. The target group sought was under 16-years old, who comprised 54 % (2283) of the respondents. • In a group under 16 years old, girls formed 62 % and boys 38 %.

  4. Results

  5. Results

  6. Results

  7. Virtual Community Policing Started in September 2008 from IRC-Galleria At the moment tree police officers working full time New pilot started in April 2011 – 15 police officers from 11 different police stations Where we work: – Facebook, IRC-Galleria, Messenger, Hommaforum, Demi We are police officers, not communications staff

  8. Why Police is Visibly Online? • Lowers the level to contact the police and talk about personal things • Preventive police work: Inform about laws and answer to questions • Creates a feel of security on internet • Profiles are there not to limit the freedom of speech or to moderate the sites but profiles will intervene to criminal acts if it’s necessary (bullying, sexual crimes etc) The key for succesfull work is bilateral and confidental low treshold communication

  9. www.poliisi.fi/nettipoliisi

  10. Other Police Services in SocialMedia National Police BoardsCommunications FB: Suomen poliisi –fanclub (over 170 000 fans) YouTubechannel suomenpoliisi Poliisista päivää -blogs Twitter National Bureau of Investigation (NBI) www.poliisi.fi/nettivinkki Security Police 12.12.09

  11. Statistics 2011(not pilot, only Helsinki) IRC-Galleria • 6300 messages (16 000 in 2010) Facebook • Oven 2100 chain of messages to inbox (1000 in 2010) Email • 540 answered emails (420 in 2010) Messenger • Used when possible

  12. In addition to answered messages acts (not pilot, only Helsinki)2010 (only last 7 months)2011 • 139 acts • 22 police reports (17 were sexual crimes) • 28 “virtual warnings” (usually bullying) • 9 reports to child welfare (suicidal, depressed etc) • About 70 tips • 246 acts • 55 police reports (51 were sexual crimes ) • 50 “virtual warnings” (usually bullying) • 14 reports to child welfare (suicidal, depressed etc) • 46 assistance to other police officers • About 70 tips

  13. Best Results • In 2011 about 15-20% of internet related child sexual abuse cases in hole Finland were reported trough Helsinki Police Departments Virtual Community Policing Group (only three police officers) • Percentage is higher if you count all the other police reports that investigation regarding that one report has revealed in investigation • Very rare that young plaintiffs contact directly the police -> internet lowers the level to inform police

  14. Best results • Possibility to act with police profiles acutely to bullying with “virtual warnings” • Possibility to react fast in social media • “Leaks”, demonstrations, general discussions • Possibility to contact local people inexpensively and effectively • Good understanding of social media in policing

  15. Finally… Internet doesn’t make you stupid, it only allows to show your own stupidity to many people‏ THANK YOU! marko.forss@poliisi.fi

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