Learning for what?

1. Global JPO Workshop on Capacity DevelopmentTbilisi, Georgia25th to 29th September 2006Capacity Development Group (CDG/BDP)OHR/ JPO Service CentreGeorgia Country OfficeOHR/Learning Resources Centre (LRC)

2. Learning for what? Build Capacity Enhance Performance Achieve Desired Results

3. Learning or task Learning Recall Matrix Told, Shown & Experienced Told “How to” Told & Shown 72% Recall after 3 Weeks 70% 85% 32% 65% Recall after 3 months 10%

4. UN Reforms Individual Staff Learning Needs Organization Priorities & Management Review CO/ Whole Office Learning Plans HR Strategy UNDP Learning Strategy Regional Bureau Learning Priorities Organization Mandate & Priorities Clients’ Needs & Demands Academic Institutions Corporate Universities Global Organizations Global Best Practices in Learning Factors Contributing to our Learning Strategy (Input Model)

5. Knowledge Management-Learning continuum Universal Access to Learning (including World Campus) Learning Incentives UNDP Learning Strategy Leadership Development Integrated Learning Framework Role Based Curricula End-to-End System Integration Blended Learning Solutions Outputs of our Learning Strategy (Output Model)

6. Learning-Knowledge Management continuum Four Primary Role-based Curriculum Domains Four Level Practice Path Architecture Programme Management Operational/ Professional Practice & Advisory Coordination Universal Access to Learning (including World Campus) Universal Access to Learning Learning Incentives Community (to enhance awareness) UNDP Learning Strategy Practitioner (to enhance proficiency) Leadership Development Integrated Learning Framework Specialist (to enhance subject -matter expertise) Role Based Curricula End-to-End System Integration Blended Learning Solutions Leadership (to enhance Strategic focus) Outputs of our Learning Strategy (Output Model) Universal Access to Learning for External Clients: Other UN Agencies & National partners of COs (UNDP World Campus) Internal UNDP Staff through Integrated Learning Framework

7. Integrated Learning Framework for Universal access to Learning Four Primary Role-based Curriculum Domains Four Level Practice Path Architecture Programme Management Operational/ Professional Practice & Advisory Coordination Community (to enhance awareness) Practitioner (to enhance proficiency) Specialist (to enhance subject -matter expertise) Leadership (to enhance Strategic focus)

8. Integrated Learning Framework for Universal access to Learning Four Primary Role-based Curriculum Domains Four Level Practice Path Architecture Programme Management Operational/ Professional Practice & Advisory Coordination • Orientation to UNDP • Basic Security in the Field • Prevention of Harassment, Sexual Harassment & Abuse of Power • Gender Journey • ICDL Community (to enhance awareness) Practitioner (to enhance proficiency) VDA Practioner level • Certification in: • Prince 2 • Results based Prog. Management • Certification in: • HR • Finance • Procurement Specialist (to enhance subject -matter expertise) Leadership (to enhance Strategic focus)

9. Strategic Learning Initiatives … Universal Access • UNDP, UN Agencies, UNSSC • VDA World campus for Development Community • LMS gateway Universal Access to Learning for External Clients: Other UN Agencies & National partners of COs (UNDP World Campus) • A win-win proposition for all: • Capacity Development of National partners: a key UNDP priority • Strengthen working relationships with partners: “Those who learn together, work together better!” • Revenue generation opportunity for us while our National Partners get highly valuable and context relevant learning opportunities at cost effective prices.

10. Learning-Knowledge Management continuum Sabbatical and Case preparation CD Prep work: • EIU/Oxford Analytica • Coaching & mentoring • Shadow support Universal Access to Learning (including World Campus) Learning Incentives (2 to 4 weeks before joining) (3 to 4 years or on reassignment) Assessments & Coaching support for CDs Online Courses on LMS for CDs UNDP Learning Strategy Leadership Development Integrated Learning Framework Date of Joining (3 to 9 months) (2 to 3 years) CD Induction Ws (case based) Thought Leadership Ws • Strategic planning • Change management • Results-based management • Team-building • People Leadership • Communication & Media skills • Innovation & Creativity • Democratic Governance • Poverty Reduction • Crisis prevention & recovery Role Based Curricula End-to-End System Integration Blended Learning Solutions Outputs of our Learning Strategy (Output Model) Proposed Role based Curriculumeg: Country Director (CD)

11. Sabbatical and Case preparation CD Prep work: • EIU/Oxford Analytica • Coaching & mentoring • Shadow support (2 to 4 weeks before joining) (3 to 4 years or on reassignment) Assessments & Coaching support for CDs Online Courses on LMS for CDs Date of Joining (3 to 9 months) (2 to 3 years) CD Induction Ws (case based) Thought Leadership Ws • Strategic planning • Change management • Results-based management • Team-building • People Leadership • Communication & Media skills • Innovation & Creativity • Democratic Governance • Poverty Reduction • Crisis prevention & recovery Proposal for Role based Curriculumeg: Country Director (CD)

12. Learning-Knowledge Management continuum Universal Access to Learning (including World Campus) Blended Learning Solutions Learning Incentives UNDP Learning Strategy Leadership Development Integrated Learning Framework Role Based Curricula End-to-End System Integration Blended Learning Solutions Outputs of our Learning Strategy (Output Model) • Case-based Workshops • (face-to-face) • Collaborations with World class institutions • Assessment for Development • Coaching & Mentoring support • Action planning and follow up • Online Courses • VDA curricula (Instructor led on-line) • Self-paced web based courses • CD-Rom based courses • Modules on hand-held devices • Simulations and e-Gaming

13. Learning-Knowledge Management continuum Universal Access to Learning (including World Campus) End-to-End System Integration Learning Incentives UNDP Learning Strategy Leadership Development Integrated Learning Framework Role Based Curricula End-to-End System Integration Blended Learning Solutions Outputs of our Learning Strategy (Output Model) • Learning Management System (LMS) • Learning Content Management System (LCMS) • Knowledge Management Systems • Performance Management System (RCA) • Balanced Score Card/ MYFF reporting • Talent Management & Competency framework • Capacity Building tools • Practice Experience Map (PEM) • Interface with ERP data in ATLAS/ ICT

14. Learning-Knowledge Management continuum Universal Access to Learning (including World Campus) Leadership Development at all levels Learning Incentives UNDP Learning Strategy Leadership Development Integrated Learning Framework Role Based Curricula End-to-End System Integration Blended Learning Solutions Outputs of our Learning Strategy (Output Model) • Thought Leadership Seminars • Online Knowledge-based Courses • Sabbaticals Thought Leadership • Assessment for Development • 360 degree feedback • Leadership Style & Climate • Belbin Team Roles • Cultural Compass On-line (CCOL) • MBTI/ DISC • Coaching and Mentoring • Leaders teaching Leaders • Team based interventions Leadership of People & Organization Leadership for Development Results • Face to face Experiential workshops • Action learning Projects

15. Learning-Knowledge Management continuum Universal Access to Learning (including World Campus) Learning Incentives Learning Incentives UNDP Learning Strategy Leadership Development Integrated Learning Framework Role Based Curricula End-to-End System Integration Blended Learning Solutions Outputs of our Learning Strategy (Output Model) • Best Learning Team/ Learning Manager Awards • Innovation/ Creativity • Building capacity • Linking Learning to Results • Sabbaticals • Development assignments • Short-term details • Priority in premium Learning opportunities

16. Learning-Knowledge Management continuum Universal Access to Learning (including World Campus) Knowledge Management – Learning continuum Learning Incentives UNDP Learning Strategy Leadership Development Integrated Learning Framework Role Based Curricula End-to-End System Integration Blended Learning Solutions Outputs of our Learning Strategy (Output Model) Knowledge (Product) Learning (Process) • Leveraging Knowledge networks for experiences that can be codified into knowledge products • Thought Leadership Seminars • Benchmark with best practice organizations • Online Knowledge repositories • Sabbaticals to convert experience into Knowledge products

17. New OHR/LRC website: enhanced access to Learning products and services

18. What’s coming? • New website to provide client friendly access to learning products and services including the LMS • Role based Blended VDA Tracks co-branded with prestigious Universities and Institutions like Columbia University & LSE • 5 core role relevant courses online instructor led • 4 optional self paced online courses • Online case study for application of learning • Development assignment or project eg: Business Process Improvement • Face-to-face workshop for skills and competencies • Regional Deployment • Global Learning Manager Workshop • End-to-end Integration • LMS-LCMS • More Action Learning Programs (Current Pilots) • Learning Incentives

19. Thank You