SAP BO Business Intelligence Platform 4.0 Alerting Feature Walkthrough

1. SAP BO Business Intelligence Platform 4.0 Alerting Feature Walkthrough Carmelo Riso Confidential

2. Alerting Feature Walkthrough: Lesson Objectives • After completing this lesson, you will be able to: • Describe the new SAP BO Business Intelligence (BI) platform alerting framework

3. AGENDA • Events and Alerts • Feature Walkthrough • User Interface Walkthrough • Configuration in CMC

4. Events and Alerts – 4.0 Whatis the differencebetween Event and Alert? Trigger Event X Event Reaction • Notify the end user (Alert) • Email • Portal • Schedule a document • SDK apps

5. Alerting Framework Motivation and Objective • WhatisAlerting? • Management by exception • The proactive action of the system to raise the user’s attention when a condition that the user may need to respond to occurs • Objective of the new Alerting Framework • Flexible architecture with clean separation and plug-ability, • End user centric alerting subscription mechanism • Consistent experience to the end users

6. Feature Walkthrough 1. Create alert and Subscribe 2. Alert trigger and Notification

7. AGENDA • Alerting Feature Overview • Feature Walkthrough • User Interface Walkthrough • Alert Consumers • Alert Owners • Configuration in CMC

8. Alert Consumers : Subscribe to an alert • Subscribe via Public Folder for BI document alerts • Select Alerts to subscribe • Select destination for alert notification

9. Alert Consumer : Modify and Unsubscribe from Alert • Users can modify their alert subscription, with same UI as subscribing to an alert • Users can unsubscribe from all alerts in a document in Public Folders

10. Alert Consumer : Subscribed Alerts Lists all alerts a user is currently subscribed to • Allows to modify subscription and unsubscribe

11. Alert Consumer : Search • Search for an alert within BI Launchpad

12. Alert Consumer : View Alert Notification Last 10 unread alert notifications on home page analytic View alert notifications under My Alerts

13. Alert Consumer : View Alert Notification – Details • View Alert Details, change state or delete the notification • Viewer alert notification is marked as read

14. AGENDA • Alerting Feature Overview • Feature Walkthrough • User Interface Walkthrough • Alert Consumers • Alert Owners • Configuration in CMC

15. Alert Owner • Power User familiar with alert creation tools • Has the following rights to pre-subscribe others: • View and Edit rights on the event object. • View and Subscribe on User object. • SAP Crystal Reports alert – View and Edit rights on the SAP Crystal Reports report.

16. Alert Owners : Manage Subscribers View all current subscribers and pre-subscriber users or groups Choose alerts and destinations for the subscription

17. Alert Owner : Manage Alert Settings • Override default alert settings

18. AGENDA • Alerting Feature Overview • Feature Walkthrough • User Interface Walkthrough • Alert Consumers • Alert Owners • Configuration in CMC

19. Configuration in CMC : Event Creation • In CMC>Alerting, administrators can create File, Custom, and Schedule Events • Administrators can also pre-subscribe or unsubscribe users to alerts

20. Configuration in CMC : Alert Cleanup Settings Cleanup older than N days Clean 20% of alert messages when limit is reached • In CMC Applications>Alerting Application you can configure alerts cleanup: • Cleanup thread in CMS runs: • Once an hour • When CMS is restarted • Messages will be deleted even if they have not been read.

21. Configuration in CMC : Alerting Architecture

22. Thank You!