Mooo’vin Forward In Vermont

1. Mooo’vin Forward In Vermont Developing A Comprehensive Facilities Plan At UVM

2. My Background • New York City Technical College • State University of New York At Binghamton • New Jersey Institute of Technology • Machine Tool, Trades Industry • Hospital Services Areas • Consolidated Edison Co Of New York • New York City Board of Ed • Union County College • University of Vermont 8/1999 Sal Chiarelli, Director of Physical Plant, UVM

3. Some Problems Encountered

4. Dig Safe

5. HVAC Team Effort

6. Access Issues

7. Access To Jobsites

8. Fleet Management

9. Buckets of Fun

10. Sloppy Work

11. Taking On Other Roles

12. Misdirection

13. A Variety Of Buildings Sal Chiarelli, Director of Physical Plant, UVM

14. Dudley H. Davis Student Center 2007 A Variety Of Buildings

15. Grassmount 1804 Ira Allen Chapel1925

16. footers

17. Physical Plant Department 1999265 Employees • Recycling Solid Waste • Admin • Service Ops. • Material Management • Grounds • Projects • Heat Plant • HVAC • CPR Shop • Custodial • Plumbing • Electric shop • Asbestos/lead Sal Chiarelli, Director of Physical Plant, UVM

18. Comprehensive Self Study Review In PPD 2000-2001 A. Sal Chiarelli, Director of Physical Plant, UVM

19. Anticipated Results • Accountable • Reinvest in department/university • Prioritization • More proactive less reactive • Better trained • Highly effective • Agile • Reduce emergencies and recurring problems • Improve morale/reduce turnover Sal Chiarelli, Director of Physical Plant, UVM

20. Customer Expectations • Be invisible • Like a utility • I paid already (grants 50%) • Varies according to the individual • Be right over service • Everything is an emergency • Little or no planning Sal Chiarelli, Director of Physical Plant, UVM

21. Strategic Planning • Re-evaluate our mission • Create our Vision • Develop goals • Create strategies to reach goals • Align with the University Sal Chiarelli, Director of Physical Plant, UVM

22. Mission • To maintain facilities, perform related services and provide responsible stewardship of the University of Vermont’s physical assets in support of the University’s mission. Sal Chiarelli, Director of Physical Plant, UVM

23. Vision • To be a highly effective facilities organization through: • Continuous improvement and innovation • Maximizing resources • Encouraging employee growth and job satisfaction • Promoting the values of UVM’s Common Ground and supporting the needs of the Campus Community Sal Chiarelli, Director of Physical Plant, UVM

24. 4 Main Goals • Financial : To be responsible stewards of the university assets & cost effective managers of financial resources • Internal Processes: To achieve operational excellence by providing highly efficient, effective and responsive services. • Innovation and Learning: To create an environment that fosters employee excellence through participation professional growth and clear communications. • Customer Perspective: To be recognized by our customers as knowledgeable, responsive and efficient service providers Sal Chiarelli, Director of Physical Plant, UVM

25. Some Communication Improvements • Deans/Department Heads • Unit meetings • Cell phones • Getting people out- seminars, training etc • Emergency Logs • Required Email • Email Lists • ESL • Translators Bosnian/Vietnamese • Web Site • Services Day Lunch • Annual report Sal Chiarelli, Director of Physical Plant, UVM

26. Creating A Team Atmosphere • Walk around • Show up • Discuss issues • Support from the top • Everyone is important • All hands meetings • President and High Level Staff at meetings • Bring people to shops • Dept heads come to meetings Sal Chiarelli, Director of Physical Plant, UVM

27. All Hands Meeting • Everyone attend • Presentations of accomplishments • Give people a chance to show off • Get the message out • Part of the big picture Sal Chiarelli, Director of Physical Plant, UVM

28. July 16, 2002

29. Visibility On Campus • Shirts • Hats • Mark vehicles • ID badges • “Ownership” Sal Chiarelli, Director of Physical Plant, UVM

30. Energy Conservation • Working with departments • Formed a Utility Team • More proactive in repairs • Working with utilities • Real time metering • Get message out to students/faculty/staff Sal Chiarelli, Director of Physical Plant, UVM

31. Utilities Master Plan • What are the opportunities • Co-generation study • Own our infrastructure • Central chilled water plant • Capacities • Plan the campus • Reduce demand • Loop Systems • Shorten plant shutdown Sal Chiarelli, Director of Physical Plant, UVM

32. Plant Controls System – Delta V

33. Central Chilled Water Plant

34. Emergency Blue Lights

35. Facilities Management SoftwareFAMIS • Space management • Self Service • Work control • Key Control • Inventory • Wireless interface • Scheduling Sal Chiarelli, Director of Physical Plant, UVM

36. Event and Room SchedulingResource 25 • More organized • Avoid Conflicts • 1000/1000/1000 • Consistency • Repeatability Sal Chiarelli, Director of Physical Plant, UVM

37. Event Planning Team

38. Facilities Condition Assessment FICIS Software

40. Project Management • Facilities condition audit • New project management position • Charge projects • New project management module • Consistency • Job Order Contracting Sal Chiarelli, Director of Physical Plant, UVM

41. Time and AttendanceKRONOS • Computerized • Free up resources for other use • Fair • Flexibility • Reporting Sal Chiarelli, Director of Physical Plant, UVM

42. Business Partner Successes • Long term commitments • Team approach • Responsibility • Help us reduce waste • Assist with best practices • Not endorsements.. Just Acknowledgment

44. Custodial Benchmarking And Master Planning

45. Job Order Contracting

46. Primary JOC Contractor JAM

47. Utilities Master Planning