Bay Area Turning Point, Inc. A United Way Affiliate

1. Bay Area Turning Point, Inc.A United Way Affiliate Overview of Programs & Services MISSION: Bay Area Turning Point empowers survivors of family violence, sexual assault, and displacement by providing crisis intervention and shelter and promoting education and awareness within our community - - the Greater Bay Area. VISION:Peace. Every Woman, Every Child, Every Man…EveryDay.

2.  N O N - R E S I D E N T I A L S E R V I C E S • GoalArea: Strengthen families and individual well-being. • Program Goal: Provide recovery and empowerment services that will decrease incidents of violence and re-victimization of adult and child victims/survivors. • Program Vision: By becoming aware of the prevalence of abuse, society will adopt a no tolerance stance against the maltreatment of any group of persons or any single individual.

3. A - Education & Prevention B - Community Awareness C - Professional Training Education in area Schools Special Activities Law Enforcement Prevention Educators Health Care Professionals/EMS Child Care Providers State & Local Conferences Publications Violence in the Workplace NON-RESIDENTIAL SERVICES A Education & Prevention B Community Awareness Clearview High School CCISD Alternative Education Program Classroom Presentations: C Professional Training Candlelight Vigils Community Safety Day Ribbon Campaign Proclamations/City Clothesline Project e Lastname Awareness Activities on school campuses (Poster Contests, Poetry, etc) Public Speaking Fairs & Exhibits Firstname Lastname Firstname Lastname Firstname Lastname BATP News Media Brochures Videos Firstname Lastname Firstname Lastname Firstname Lastname Firstname Lastname Firstname Lastname Firstname Lastname Firstname Lastname Firstname Lastname Firstname Lastname

4. D - Emergency Accompaniment E - Referral & Networking F - Service & Safety Assessment Law Enforcement Networking Referral Safety Assessment & Safety Planning Community Sites School Emergency Room Establish Relationship: Helps the client in Future Actions/Choices: A Face & Name to Call Upon Empowerment/Choice Exploring Options & Needs Escalation of Violence Charting Professional Referrals Connecting to Desired Service NON-RESIDENTIAL SERVICES D Emergency Accompaniment E Referral & Networking F Service & Safety Assessment When other resource other than BATP is indicated When there is a lack of Space in our Shelter Engage other resource as a compliment to BATP services Firstname Lastname Firstname Lastname Firstname Lastname Firstname Lastname Firstname Lastname Firstname Lastname Pathway to other resources Firstname Lastname

5. G - Non-Emergency Accompaniment H - Support for Family & Friends I - Criminal Justice Support Law Enforcement Counseling/Advocacy Crime Victims Compensation Disclosure Support Health Care Attorney/Legal Aid Court: Trial & Sentencing District Attorney Project SAFE Area Police Departments - Incident Data & Contact Profile of History for Legal Proceedings Expert Testimony Photos/Documentation of Injuries Victim Impact Statement Victim Sensitivity/ Understanding Information NON-RESIDENTIAL SERVICES G Non-Emergency Accompaniment H File a Report or Obtain a Copy Request a Stand-By Discuss Case Progress Support for Friends & Family I Criminal Justice Support e Lastname Protective Order i Lastname Firstname Lastname Firstname Lastname Advocacy & Support after an assualt Firstname Lastname Firstname Lastname Firstname Lastname Firstname Lastname Firstname Lastname Firstname Lastname Firstname Lastname Firstname Lastname Firstname Lastname Friends & Family Employer

6. J - Clothing & Household Assistance K - Food Assistance L - Counseling & Recovery Referred to BATP by: Referred to BATP by: Family Violence Group NR Clients & Former Shelter Clients Sexual Assault Group NR & Shelter Clients: SA & AMAC Project SAFE Case Follow-Up Individual Counseling Referral to Therapy 24 Hour Hotline NR Clients & Former Shelter Clients NON-RESIDENTIAL SERVICES J Clothing & Household Assistance Churches & Schools Local Social Service Providers May refer to other agencies K Food Assistance L Counseling & Recovery Churches Local Social Service Providers May refer to other agencies e Lastname Holidays School Clothing Job Wear Firstname Lastname Holidays Firstname Lastname Firstname Lastname Firstname Lastname Firstname Lastname Firstname Lastname Firstname Lastname Sharing when the shelter receives an abundance of an item (s) Lastname Firstname Lastname Firstname Lastname

7.  S E L F R E L I A N C E P R O G R A M • Goal Area: Build Skills for Self-Sufficiency • Program Goal: SRP exists to provide employment counseling, job search assistance, vocational matching, and job shadowing for women in BATP’s shelter and non-residential programs, and to provide follow-up services after shelter. • Program Vision: To empower women to achieve and to celebrate self-sufficiency

8. A - Job Readiness B - Job Shadowing C - Casework Readiness Workshops On the Job Assessment of Work History Individualized Self-Pace Education Learning to Avoid Obstacles to Sustained Employment Job/Career Planning Post-Shelter Follow-Up Services Employment Advocacy Networking/Supplemental Resources Job Ready Assistance with Transportation SELF-RELIANCE PROGRAM: Employment Assistance A Job Readiness Self-Esteem Job Interest/Skills Assessment Resumes/Interviews The Job Search Process Job Wear Financial Planning Mentoring Achievement for Success Curriculum B Job Success C On-Going Casework Professionalism Success Monitoring Coaching for Success Firstname Lastname Firstname Lastname Firstname Lastname Firstname Lastname Firstname Lastname Firstname Lastname Firstname Lastname Increased Marketability, confidence and job related problem-solving GED Technical Training Assistance with College Access & Funding Process

9. A - Individual Services B - Family Services Individual Casework Academic Tutoring Group Support Self-Reliance Program Financial Assistance Transportation Assistance In-Home Assistance Food/Clothing/Holiday Healthy Communication SELF RELIANCE PROGRAM: Post-Shelter Follow-Up A Individual Services Women of Courage Children’s Group B Family Services e Establishing Boundaries Problem Solving Budget Guidance On-Going Support Parenting Issues Employment Adult Child Firstname Lastname Firstname Lastname Firstname Lastname Firstname Lastname Firstname Lastname Firstname Lastname First Month’s Rent Security Deposit Electric Deposit Cab Fare and Mileage Reimbursement Increase Service Utilization

10.  R E S I D E N T I A L S E R V I C E S • Goal Area: Rebuild lives in times of disasters, emergencies and crisis. • Program Goal: Provide a safe, empowering refuge that offers women and their children diverse pathways that lead to non-abusive, self-sufficient futures. • Program Vision: Women will feel safe and empowered and will embark on a journey to mend their broken lives and spirits in their own way.

11. A - Shelter B - Case Management C - Food & Nutrition A Safe Haven Budgeting Educational Workshops Goals & Plan of Action Historic Profile Special projects for women Balanced Meals (3 meals, 2 snacks) Sense of Community Food Handling & Preparation Education Nutrition Classes Structured Routine Assistance in Obtaining Entitlements Meals on a Budget Classes RESIDENTIAL SERVICES: SHELTER A Shelter Up to One Year Safety Empowerment 24 Hour House Management B Case Management C Food & Nutrition • Identifying History circumstances • Uncovering One’s Strength • Identify Support Systems e Lastname House Meeting Shared Experiences Team Dynamics Peer Support Women Helping Women Firstname Lastname Firstname Lastname Firstname Lastname Firstname Lastname Firstname Lastname Firstname Lastname Firstname Lastname Firstname Lastname Housing, Food Stamps, Medicaid, TANF, MHMR, Financial Aid Firstname Lastname Firstname Lastname Firstname Lastname

12. D - Criminal Justice Support E - Children’s Program F - Clothing Referral to Non-Residential Service Child Care: 60 hours weekly Field Trips Child Advocacy Voucher to BATP’s Resale Shop Teen Advisory Council Operation School Bell Friends of BATP Career Closet School & Academic Support Holiday Gifts/Wish List RESIDENTIAL SERVICES: Shelter D Criminal Justice Support See Criminal Justice Support under Non-Residential Services G, H, and I E Children’s Program F Clothing Child Assessment Child Counseling Intervention & Support Safety Planning e Lastname Tutoring/Homework Help Accompaniment to School for Enrolling Children are Treasurer’s Handbook Provided to Teacher Firstname Lastname Firstname Lastname Firstname Lastname Firstname Lastname Firstname Lastname Firstname Lastname Firstname Lastname Firstname Lastname Firstname Lastname Firstname Lastname Firstname Lastname

13. G - Parenting Education H - Life Skills I - Transportation Positive Discipline & Logical Consequences Parent/Child Communication Environmental Dynamics Parenting Consistency Healthy Boundaries Parenting Goals Learning to use “hidden” strengths and survival skills in positive ways Problem Solving To/From BATP Resale Shop To/From Work To/From Health Care To/From Bus Stop or School 40 Hour Week Staff Connecting to Sources that provide emergency transport to a shelter facility Learning “Red Flags” of destructive actions and decisions: positive self-choice Interpersonal dynamics and communication Changing behavioral habits FV/SA Education Money Management RESIDENTIAL SERVICES: Shelter G Parenting Education H Life Skills I Transportation e Lastname Firstname Lastname Firstname Lastname Firstname Lastname Firstname Lastname Firstname Lastname

14. PLANNING AND EVALUATION HOW BATP IDENTIFIES WHAT IS NEEDED  Agency Mission, Vision and Strategic Plan Client & Staff Feedback  Networking  Participation in Community Assessments and Planning  Requirements from Grantors Research Reports HOW BATP EVALUATES ITS WORK  Client & Staff Surveys  Case Reviews  Internal Monitoring  Continuing Support  Performance Reports to Grantors  Audits and Monitoring by Grantors  Reputation of the Agency  How BATP is Ranked in Priority and Quality  Client Outcomes - Success, One Family At A Time

15. Bay Area Turning Point Comprehensive Services – A Continuum of Care NON-RESIDENTIAL SERVICES & SRP Education & Prevention Community Awareness Professional Training EmergencyAccompaniment RESIDENTIAL SERVICES: SHELTER Referral/Networking Shelter CaseManagement Service& SafetyAssessment Food & Nutrition Non-Emergency Accompaniment Criminal Justice Support Children’s Program Support for Family & Friends Clothing Criminal Justice Support Residential Services Self Reliance Program ProjectSafe Non-ResidentialServices Parenting Education Crisis Intervention Self Reliance Program Life Skills Clothing & HouseholdAssistance Information HOTLINEGateway to all services – 24 Hours Daily Transportation FoodAssistance ExploringOptions Counseling Counseling Referral Academic Assistance Clothesline Project Networking Access to Housing Shelter & Housing Access NetworkingResources Post-Shelter Follow Up