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Bill 90 & ISO 9000

Bill 90 & ISO 9000. EXPLANATION PLUS APPLICATION. BILL 90 “GALLOP POLL”. IN YOUR CLIENTS’ OPINION: IS BILL 90 “ PAIN IN THE BUTT ? ” IS BILL 90 “ BLESSING IN DISGUISE ? ”. BILL 90. OFFICIAL INFORMATION . BILL 90 GUIDE BOOK ( FRENCH ONLY) S.Q.D.M.; TEL: 725-5221; 725-7851

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Bill 90 & ISO 9000

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  1. Bill 90 & ISO 9000 EXPLANATION PLUS APPLICATION

  2. BILL 90“GALLOP POLL” • IN YOUR CLIENTS’ OPINION: • IS BILL 90 “ PAIN IN THE BUTT ? ” • IS BILL 90 “ BLESSING IN DISGUISE ? ”

  3. BILL 90 • OFFICIAL INFORMATION. • BILL 90 GUIDE BOOK ( FRENCH ONLY) • S.Q.D.M.; TEL: 725-5221; 725-7851 • FAX: 725-4311 • UNOFFICIAL INFORMATION PERSONAL EXPERIENCES

  4. OVERVIEW • ALL QUEBEC COMPANIES WITH PAYROLL > $ 250,000 • MUST INVEST 1 % OF PAYROLL IN TRAINING • FAILURE = PAY TAX • TAX PAYABLE FEB 28 • “SOMMAIRE DES RETUNUES DE L’EMPLOYER”

  5. ELIGIBLE TRAINING( PG 11) • MAIN CRITERION • TRAINING MUST IMPROVE THE EMPLOYEE QUALIFICATION

  6. TRAINING THROUGH INTERNAL RESOURCES • CERTIFIED TRAINING PROGRAM GIVEN IN HOUSE • MULTIPLE EMPLOYER COLLECTIVE TRAINING AGREEMENT • TRAINING INSTITUTION

  7. TRAINING THROUGH INTERNAL RESOURCES • TRAINING ORGANIZATION • ACCREDITED TRAINERS • PROFESSIONAL ORDER

  8. TRAINING THROUGH EXTERNAL RESOURCES • RECOGNIZED INSTITUTION • TRAINING ORGANIZATION • ACCREDITED TRAINERS • PROFESSIONAL ORDERS

  9. ADDITIONAL TRAINING AVENUES • EMPLOYER / UNION AGREEMENT • REMITTANCE TO A COLLECTOR ORGANIZATION • ON THE JOB TRAINING • CONVENTIONS; SEMINARS

  10. ON THE JOB TRAINING • BEST AREA TO WORK WITH DUE TO: • 1: COST OF ESTABLISHMENT • 2: COST TO MAINTAIN • 3: PERSONALIZATION

  11. 1: ON THE JOB TRAINING COST TO ESTABLISH • IN-HOUSE SALARIES TO DEVELOP PLUS DOCUMENT • CONSULTANT FEES TO DEVELOP PLUS DOCUMENT • SUPPLIES PLUS MATERIALS TO DEVELOP PLUS DOCUMENT

  12. COSTS TO ESTABLISHFINANCIAL INCENTIVES • WHEN PLAN IS DEVELOPED BY CONSULTANTS • IF DEVELOPMENT IS PRESENTED AS “MANAGEMENT COACHING” • GOVERNMENT GRANTS WILL PAY UP TO 50 % OF FEES

  13. GOVERNMENT ASSISTANCEMANAGEMENT COACHING • SOCIETE DE DEVELOPMENT DE LA MAIN D’EOUVRE • PRELIMINARY REPORT REQUIRED • WELL PRESENTED= QUICK APPROVAL • OUR EXPERIENCE 10 TO 15 DAYS

  14. BEST OF BOTH WORLDS • WHEN PROJECT TITLED “ COACHING” • 50 % PAID BY GOVERNMENT • 50 % APPLICABLE TO BILL 90 • IF OVER; CARRY FORWARD

  15. ON THE JOB TRAININGCOST TO MAINTAIN • LOG OF SALARIES OF TRAINEES • LOG OF SALARIES OF TRAINERS

  16. ON THE JOB TRAININGPERSONALIZATION • TRAINING PROCEDURES DEVELOPED: • IN HOUSE • TAILORED TO THAT COMPANY • IN CONJUNCTION WITH CLIENT STAFF

  17. ON THE JOB TRAININGDEFINITION ( PG 24) • TRANSFER OF KNOWLEDGE • TRANSFER OF ABILITIES • TRANSFER OF ATTITUDES • RELATED TO THE EXERCISES OF NEW TASKS IN THE REALM OF THE GIVEN JOB

  18. ON THE JOB TRAININGCRITICAL QUALIFICATION • “ L’ENTRAINEMENT A LA TACHE NE VISE PAS L’ATTEINDRE DE LA PLEINE PRODUCTIVITE

  19. CRITICAL QUALIFICATION • OUR EXPERIENCE: 50 HOURS ACCEPTABLE • > 50 MAY BE ACCEPTED • MUST BE WELL EXPLAINED • NO FIXED LIMIT ; CASE MERIT

  20. ON THE JOB TRAININGRECIPIENTS • NEW EMPLOYEE • EXISTING EMPLOYEE DUE TO: • JOB REASSIGNMENT • TECHNOLOGICAL CHANGE • MODIFICATION OF PRODUCTION PROCESS

  21. ON THE JOB TRAININGDOCUMENTATION • 1: TRAINING TOOLS • 2: TEACHING METHODS • 3: SKILLS TO BE ACQUIRED • 4: TRAINING EXERCISES

  22. SUGGESTED PLAN DOCUMENTATION • 5: TRAINING STAGES( HOURS/STAGE) • 6: TRAINING GRAPHS • 7: TRAINING MILESTONES • 8: QUALITY GUIDELINES

  23. ON THE JOB TRAININGELIGIBLE EXPENSES • SALARIES OF EMPLOYEES; TRAINERS • TRAINING SUPPLIES (E.G. VIDEOS) • MATERIALS CONSUMED DURING TRAINING (NOT SOLD TO CUSTOMER)

  24. SUMMARY : TEMPLATES • 1: TRAINING PLAN CONTENT • 4: TRAINING PLAN LOG • 6: CONSULTING FEES • 7: MISCELLANEOUS EXPENSES • 9: SUMMARY

  25. TRAINING MANUAL • CORPORATE MISSION STATEMENT • POLICY WRT CUSTOMER SERVICE • POLICY WRT TRAINING PLAN • INDIVIDUAL JOB WRITE-UPS

  26. OUR EXPERIENCE WITH BILL 90 ASSIGNMENTS • INITIAL: RESENTMENT • “PARAPRASSE DE PAPIER” • “MINE D’OR POUR LES CONSULTANTS” • FINAL: APPRECIATION

  27. BILL 90 APPRECIATIONPLUS BENEFITS • WHEN CLIENT INVOLVED DIRECTLY IN WRITE UP: HELPS TO FOCUS ON • BEST PRACTICE FOR JOB METHOD • CONSISTENT TRAINING PROCEDURE • RELATE PERSONAL EXPERIENCE

  28. BILL 90 BENEFITS • CONSISTENT TRAINING PROCEDURE • ACCELERATED LEARNING • GREATER JOB SATISFACTION • REDUCED TRAINING COSTS

  29. EMPLOYEE MENTALITYCORPORATE BENEFIT • STRUCTURE = SECURITY • SECURITY= SATISFACTION • SATISFACTION = PRODUCTIVITY • PRODUCTIVITY= HEALTHY COMPANY

  30. FORMAL TRAINING PLANADDED BENEFITS • 1: ASSURES QUALITY • 2: FACILITATES ATTRACTING HIGHER CALIBER OF EMPLOYEE • 3: SELLING FEATURE TO YOUR CUSTOMERS

  31. TRAINING CONCLUSION • SUCCESSFUL COMPANIES MUST COMPETE GLOBALLY • TO COMPETE WITH CONFIDENCE NEED SKILLED PERSONNEL

  32. TRAINING CONCLUSION • YOUR MOST VALUABLE RESOURCE • HUMAN RESOURCE • TRAINING PAYS

  33. GALLOP POLL #2 • IN YOUR CLIENTS OPINION • BILL 90 : PAIN IN THE BUTT ? • BILL 90: BLESSING IN DISGUISE • IN YOUR PROFESSIONAL OPINION • BILL 90: PAIN IN THE BUTT ? • BILL 90: BLESSING IN DISGUISE ?

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