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Managing up

Managing up. Notes for a discussion at Crossing the Ridges 18 November 2010 Bronwyn Simondson. The essentials. Trust Responsibility Relationship building Capacity to reflect and learn. What is it?. Influencing For the benefit of the organisation

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Managing up

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  1. Managing up Notes for a discussion at Crossing the Ridges 18 November 2010 Bronwyn Simondson

  2. The essentials • Trust • Responsibility • Relationship building • Capacity to reflect and learn

  3. What is it? • Influencing • For the benefit of the organisation • Positive activity: builds relationship with supervisor

  4. Why do it? • Because we all have a responsibility for outcomes • Good leadership and management are team based • No one has all the answers: good advice, properly presented, makes the world go round

  5. What works? • Trust, good relationships, positive behaviour • Competence • Finished advice: considered, well-informed, relevant • Realistic attitude: you win some, you lose some

  6. What doesn’t? • Inappropriate tone, style • Bad timing • Negativity, lack of acknowledgement of others’ views, contributions • Lack of diligence in preparing the advice • Self-interest • Lack of political awareness

  7. The how to guide • Know your job and where you fit • Know your team objectives • Build positive relationships • Focus on the organisation, not yourself • Stick to your patch: operate within your sphere of responsibility • Manage your negativity • Develop political awareness:adapt tone and style to audience • Be an active learner: read, watch, listen, reflect,learn to take constructive feedback • Be your own harshest critic

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