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Reflective Listening

Reflective Listening. Learning Objectives. Define the three basic active listening skills. Demonstrate the ability to use reflective listening skills. . The Perils of Not Listening. http://www.youtube.com/watch?v=1d5T6D4ZwHw&feature=related. Breakdowns in listening.

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Reflective Listening

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  1. Reflective Listening

  2. Learning Objectives • Define the three basic active listening skills. • Demonstrate the ability to use reflective listening skills.

  3. The Perils of Not Listening • http://www.youtube.com/watch?v=1d5T6D4ZwHw&feature=related

  4. Breakdowns in listening • Speaker does not say what is meant • Listener does not hear what is meant • Listener has a different interpretation of what the words mean

  5. The Reasons to Listen • Brainstorming session: why is listening so important?

  6. Being Truly Heard • Take turns telling a story of when you were listened to really well.

  7. The Three Listening Skills • Repeating/rephrasing • Paraphrasing • Reflection of feeling

  8. Practice Time

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