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Active Listening Reflective listening

Active Listening Reflective listening. Listening Orientation Reflective Technique. Listening Orientation. “The Therapist’s Hypothesis” Capacity for self-insight, problem-solving, growth resides primarily in the speaker. How does this person see themselves and their situation?.

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Active Listening Reflective listening

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  1. Active ListeningReflective listening

  2. Listening Orientation Reflective Technique

  3. Listening Orientation “The Therapist’s Hypothesis” Capacity for self-insight, problem-solving, growth resides primarily in the speaker

  4. How does this person see themselves and their situation?

  5. Orientation of the listener: Empathy Acceptance Congruence Concreteness

  6. Reflective technique • Increase the listener’s understanding of the other • Help the other clarify their thoughts • Reassure the other that someone is willing to attend to his/her point of view.

  7. More listening than talking Responding to what is personal Restating and clarifying what is said Principles of reflective listening

  8. More listening than talking Responding to what is personal Restating and clarifying what is said Trying to understand the feelings contained in what the other is saying Working to develop sense of the other’s frame of reference Principles of reflective listening

  9. More listening than talking Responding to what is personal Restating and clarifying what is said Trying to understand the feelings contained in what the other is saying Working to develop sense of the other’s frame of reference Principles of reflective listening Respond with acceptance and empathy

  10. Dangers to avoid

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