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Assessing Intercultural Competence:

Assessing Intercultural Competence:. An Essential Learning Outcome in Global Learning. Chris T. Cartwright, MPA, Ed.D Director of Intercultural Assessment, Intercultural Communication Institute . Learning Objectives. How do YOU know THEY know?. What is it? How to

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Assessing Intercultural Competence:

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  1. Assessing Intercultural Competence: An Essential Learning Outcome in Global Learning Chris T. Cartwright, MPA, Ed.D Director of Intercultural Assessment, Intercultural Communication Institute

  2. LearningObjectives How do YOU know THEY know? • What is it? • How to • measure it? • Tools

  3. What is a Competency? The quality of being adequately or well-qualified physically & intellectually. http://www.visualthesaurus.com/

  4. What is Intercultural Competency? The ability to communicate effectively & appropriately in a variety of cultural contexts.

  5. Intercultural Competency Requires: • A Mind set: • Knowledge • A Skill set: • Abilities • A Heart set: • Attitudes 5 5

  6. Intercultural Competence Complex

  7. Requires Perspective! Multiple Measures

  8. Intercultural Sensitivity Developmental Model of Intercultural Sensitivity (M. Bennett, 1986/1993

  9. Kozai: Intercultural Adaptation Model Intercultural Competency Ability to Learn and Understand Effectively Ability to Develop and Manage Relationships Effectively Ability to Manage Self Effectively in Challenging Situations

  10. Assessment Instruments

  11. Intercultural Knowledge & Competence Metarubric http://www.aacu.org/value/rubrics/index

  12. Intercultural Knowledge & Competence Rubric • Knowledge • Cultural self- awareness • Knowledge of cultural worldview frameworks • Skills • Empathy • Verbal and nonverbal communication • Attitudes • Curiosity • Openness

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