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Making Every Contact Count – ‘ Sector Style’

Making Every Contact Count – ‘ Sector Style’. Sharon Palmer Chief Executive. Making Every Contact Count RAWM Style. INFORMATION. INFLUENCE. REPRESENTATION. BROKERAGE. Making Every Contact Count ‘Nothing new under the sun’. Mind the gap A growing support based sector market:

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Making Every Contact Count – ‘ Sector Style’

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  1. Making Every Contact Count – ‘Sector Style’ Sharon Palmer Chief Executive

  2. Making Every Contact Count RAWM Style INFORMATION INFLUENCE REPRESENTATION BROKERAGE

  3. Making Every Contact Count ‘Nothing new under the sun’ • Mind the gap • A growing support based sector market: • Health Trainers and Champions • Patient advocates and champions • Advice centres, information bureaus, helpline services • One stop health centres, community hubs, healthy living centres No decision about me without me

  4. Making Every Contact Count ‘what does it need?’ • A cradle to grave market • Local knowledge and intelligence • Flexible commissioning arrangements • Organisations collaborating • Not a specialist team as one size does not fit all • A feedback loop to identify gaps and needs

  5. Making Every Contact Count ‘Sector based provider market’

  6. Making Every Contact Count ‘A local response – You+ Health shop’ You+ is a new lifestyle shop in the centre of Chelmsley Wood offering services by: • Solihull Integrated Addiction Services • Age UK • Solihull Carers Centre • Solihull Healthy Minds • North Solihull Weight Management • Solihull NHS Stop Smoking Service

  7. Help and advice for stopping smoking: Breastfeeding support and antenatal information: Weight management: Sexual health: Health MOTs Health trainers: Solihull Healthy Minds: Advice for carers: Advice for older people: Alcohol awareness and misuse support: Hearing Aid Service: Healthy walking:

  8. Making Every Contact Count ‘Sector Style’ For more information contact: RAWM Website: www.rawm.org.uk Email: rawm@rawm.co.uk

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