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Cath Sisson

Need:. Strategies / Policies on: Expenses / Reimbursement / Reward for volunteers / Lay Reps. Cath Sisson. Public Involvement Manager. Burnley Pendle & Rossendale PCT. Offer:. Email: cath.sisson@bprpct.nhs.uk Tel: 01282 610253. Peer Interview Project for Older People

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Cath Sisson

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  1. Need: Strategies / Policies on: Expenses / Reimbursement / Reward for volunteers / Lay Reps Cath Sisson Public Involvement Manager Burnley Pendle & Rossendale PCT Offer: Email: cath.sisson@bprpct.nhs.uk Tel: 01282 610253 Peer Interview Project for Older People (audit / quality / views on services / needs assistant) North West Community Involvement Network Website: www.nhsia.nhs.uk/nwcin North West NatPaCT Area

  2. Need: Developing locality management structures Rob Haley Locality Development Manager Offer: Salford PCT Information on the SAPHC2 pilot work: Organisational development to enable better working practices with communities rob.haley@salford-pct.nhs.uk North West NatPaCT Area

  3. Need: Ways to “Mainstream” Sure Start ethos – how to address the inequalities we are creating (with Sure Start Programme) Trish Devey Sure Start Mainstreaming and Innovation Manager Offer: • Consultation process around Sure Start • Services for children under 4 and their families – examples include: • - “Draw and Write” with 10/11 year olds on services / Programmes / Building design • Involving staff in shaping programmes / projects • engaging parents and carers North Manchester PCT patricia.devey@northpct.manchester.nwest.nhs.uk Tel: 0161 205 4796 North West NatPaCT Area

  4. Need: Staff involvement and working towards localities and community Kerry Davis Locality Development Manager Offer: Salford PCT Information about the DoH Project SAPHC 2 pilot. Organisational development of working with communities kerry.davis@salford-pct.nhs.uk North West NatPaCT Area

  5. Need: I need to understand how all this fits with regeneration Gerry Stone Development Officer Offer: Salford PCT Information on Salford’s Capacity Releasing Strategy gerry.stone@salford.gov.uk North West NatPaCT Area

  6. Need: Advice around city wide PCT PALS Maureen Dale Quality Manager Sunderland Teaching PCT Offer: Email: maureen.dale@gw.sunderlandha.northy.nhs.uk Tel: 0191 569 9921 Experience (seven years plus) of variety of methods and mistakes of public involvement North East NatPaCT Area

  7. Need: Patient Experience Groups Any experience anyone can share about doing them in GP Practices? Heather Inglis Lead for Public Involvement Sedgefield PCT (County Durham) Offer: Tel: 01388 824006 Heather.Inglis@SEDGEFIELD-PCG.durham-ha.northy.nhs.uk Just written a communication strategy involving the Public and Key Stakeholder Groups North East NatPaCT Area

  8. Need: What comes in between Diagnosis and Expert Patients? Graham Ashworth Non-Executive Director Doncaster West PCT Offer: Tel: 01302 796796 Good practice in staff care Yorks & Humber NatPaCT Area

  9. Need: How are PALS “feeding” in to governance frameworks? Clinical information / public involvement? Kath Beer PALS Development Officer and Linda Wigley Head of Primary Care and Public Involvement Offer: Ideas on PALS in rural areas and links to social care Craven, Harrogate & Rural District PCT Email: Kath.Beer@chrd-pct.nhs.uk Tel: 01423 553513 Yorks & Humber NatPaCT Area

  10. Need: Information about linking the NRF money to the PPI Programme. Copy of the approach and job descriptions Yvonne Thomas Head of Public Health Partnerships Offer: Heart of Birmingham Teaching PCT Information about a training programme run by “locals/lay people” for professionals yvonne.thomas@hobtpct.nhs.uk West Midlands NatPaCT Area

  11. Need: Development of community based resources centres with/without beds Michele McCreadie Director of Organisational and Clinical Quality Offer: North Eastern Derbyshire PCT Engaging ethnic minority communities in development of services specific to their needs michele.mccreadie@chesterfieldpct.nhs.uk East Midlands NatPaCT Area

  12. Need: Engaging Staff (that are difficult to engage) Joy Cummings-Jones Assistant Dir for Public and Patient Involvement Offer: Nottingham City PCT Local Involvement in partnership with Local Authority joy.cummings-jones@nottinghamcity-pct.nhs.uk East Midlands NatPaCT Area

  13. Need: Ways of getting staff interested and more skilled in public involvement and recognising the culture change in their relationships with the public / patients Janet Fullforth Programme Manager Offer: South Gloucestershire PCT Information on what we have done so far on the above plus Involving Children and Young People Project janet.fullforth@sglos-pct.nhs.uk Tel: 0117 330 2431 South West NatPaCT Area

  14. Need: Examples of PPI Strategy in Community Areas Jenny Edwards PALS Manager Offer: Kennet and North Wiltshire PCT PALS – strategy operational, etc Jenny.Edwards@kennetandnwilts-pct.nhs.uk South West NatPaCT Area

  15. Need: Ideas / examples of PPI Strategy Esther Trenchard-Mabere Associate Director Health Improvement Offer: Walthamstow, Leyton and Leytonstone PCT Experience / examples from work with HAZ’s (previous jobs), regeneration, health promotion Email: esther.mabere@rwfha.nhs.uk Tel: 020 8926 5123 London NatPaCT Area

  16. Need: Policy / ideas on payments / incentives / motivators for involvement Claire Foreman Public Involvement Manager Offer: Southwark PCT Draft PI strategy / induction training package claire.foreman@southwarkpct.nhs.uk Tel: 020 7346 6444 London NatPaCT Area

  17. Need: Public and Patient involvement strategy John Harms Associate Director for Public Health Offer: Bexley PCT PALS protocol, model, Job Descriptions, etc john.harris@bexleypct.nhs.uk Tel: 020 8298 6284 London NatPaCT Area

  18. Need: Involving young people in clinical governance development Marion Gibbon Public and User Involvement Manager Offer: Lewisham PCT Induction training package. Draft training package for community nurses in PUI Draft PUI strategy for borough and PCT marion.gibbon@lewishampct.nhs.uk London NatPaCT Area

  19. Need: ? Liz Kyriacou Deputy Localities Manager Offer: Ealing PCT An insight into Primary Care Access Centre in Southall primarily directed at refugees and asylum seekers Southall locality and it’s cultures Liz.Kyriacou@ealingpct.nhs.uk London NatPaCT Area

  20. Need: We have developed seven neighbourhoods and need to develop a community involvement infrastructure with other statutory community and voluntary organisations. Advice welcome. Jackie Chin Director of Public Health Ealing PCT Offer: Email: jackie.chin@ealingpct.nhs.uk Tel: 020 8893 0114 We have a shared patient and public involvement manager between our local acute trust and PCT. Helps with integration an innovation. PALS service up and running. Two Healthy Living Centres. London NatPaCT Area

  21. Need: Exciting / innovative methods for involving staff Jemma Gilbert Project Manager for Patient & Public Involvement Offer: Sutton and Merton PCT (near Wimbledon) Have produced a Community Engagement Strategy focusing on organisational development and culture change. Undertook extensive consultation process to examine motivations and expectations for PPI with the local community jemma.gilbert@nelson-pct.nhs.uk Tel: 020 8251 1129 London NatPaCT Area

  22. Need: Any tips on how to undertake successful patient surveys Claire Wise Patient Advice and Liaison Service Manager (PALS) Offer: Reading PCT Have been establishing a PALS for six months - so may be able to share some ideas Claire.Wise@berkshire.nhs.uk Tel: 0118 982 2829 South East NatPaCT Area

  23. Need: Different Models for pubic involvement and sharing PALS good practise Sara Geater PALS Co-ordinator Offer: Bexhill and Rother PCT and Hastings and St Leonards PCT Working with councils and other agencies and links with NHS (e-government) - PALS geater.sara@bar-pct.sthames.nhs.uk Tel: 01424 735629 South East NatPaCT Area

  24. Need: How do we avoid overkill for our public? Joy Jewitt Integrated Care Facilitator Offer: East Kent Coastal PCT Thirteen and a half years NHS, successful Healthy Living Centre bid and good involvement opportunities with other agencies (statutory and voluntary) and public / communities joy.jewitt@ekentha.nhs.uk Tel: 01304 222330 South East NatPaCT Area

  25. Need: Other PCT’s who are likely to have to “lead” a public consultation about service change (in our case, acute Trust reconfiguration) – how are you planning to involve the public in the decision, prior to formal consultation? Sue Robertson Dir of Commissioning and Performance Improvement Offer: North Surrey PCT Can share what we have done so far Sue.Robertson@nsurreypct.nhs.uk South East NatPaCT Area

  26. Need: Experience of engaging public across partner organisations to ensure joined up working - patients and public – notably hard to reach groups. Claire Pond Public Involvement and Communications Manager Offer: Portsmouth City PCT • Experienced 1st wave EPP • Established Citizens Panel within PCT (mainly older age group but working hard to expand) • 3. PPI Strategy under development Claire.Pond@ports.nhs.uk South East NatPaCT Area

  27. Need: PCT who has a public involvement with developing services Joyce Talbot Mid-Sussex PCT Email: joyce.talbot@mspct.nhs.uk Offer: Some expertise in Intermediate Care and Public Involvement South East NatPaCT Area

  28. Need: Help with raising health interest and knowledge across differing communities with very different health service provision their communities Jane Thwaites Associate Director of Operations and Nursing / Public and Patient Involvement Lead and Offer: Catherine Cobley Help and advice in setting up Expert Patients Programme – Living Well Course Non-Executive Director Guildford & Waverley PCT Catherinecobley@aol.com jane.thwaites@gwpct.nhs.uk South East NatPaCT Area

  29. Need: Any help in terms of developing PCT public involvement strategy Clare Bello Communications, PR and Public Involvement Manager Offer: Bedfordshire Heartlands PCT User involvement methods clare.bello@bedsheartlandspct.nhs.uk Tel: 01525 636831 Eastern NatPaCT Area

  30. Need: Good, practical suggestions to make PALS work in primary care Ian Brittain Head of Corporate Affairs Offer: Hertsmere PCT Help with recruiting “real” local people, not community activists! and how to keep them enthused! ian.brittain@hertsmere-pct.nhs.uk Office: 01707 622 940 Mobile: 07900 223 157 Eastern NatPaCT Area

  31. Need: Information / ideas of ways around the problems of payment to Forum members Valerie Moore Consultant MAC Associates Offer: valerie.moore@btinternet.com Training as a recruitment tool and as support / reward to participants in PF’s

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