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Working through….. Respect and ASB

Working through….. Respect and ASB. Samantha McGrady Deputy Chief Executive HouseMark. Thank you to our launch sponsors!. What’s in the ASB Charter?. Seven Commitments: Demonstrating leadership and strategic commitment Providing an accessible and accountable service

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Working through….. Respect and ASB

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  1. Working through…..Respect and ASB Samantha McGrady Deputy Chief Executive HouseMark

  2. Thank you to our launch sponsors!

  3. What’s in the ASB Charter? • Seven Commitments: • Demonstrating leadership and strategic commitment • Providing an accessible and accountable service • Taking swift action to protect communities • Adopting a supportive approach to working with victims and witnesses • Encouraging individual and community responsibility • Having a clear focus on prevention and early intervention • Ensuring a value for money approach is embedded in the service • Supported by a series of building blocks based on sector good practice

  4. How did we get here? Government handover in January Steering Group including landlords, tenants, TAROE, TPAS, NHF Sector-wide survey – over 100 responses Final Charter based on best of Respect Standard, Wales ASB Standard, KLOEs, HouseMark/SLCNG ASB accreditation criteria Updated and modernised – in particular two new areas of focus are supporting victims and witnesses, and VFM Continuous improvement is the aim Focus on outcomes Endorsed by tenants – on Steering Group and NTO input

  5. How do I get hold of the ASB Charter? Officially launched as of now! Hard copies available here and on CIH, HouseMark and SLCNG exhibition stands Electronic copy on CIH website Links to the Charter from HouseMark and SLCNG websites

  6. Signing up to the ASB Charter It’s voluntary! Self-assessment against the Commitments and Building Blocks Not a ‘one size fits all’ – proportionality Online sign up via CIH website CIH will send you a certificate and logo to use Independent, external accreditation available from HouseMark/SLCNG ASB Accreditation Service which now mirrors the Charter Hear more about ASB at CIH stand (B114) - taster session this afternoon at 2pm

  7. Thank you- any questions for the panel?

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