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True integration a 5 yr vision. Mastery. Analytics. Public. Interfaces. Network. Big Data. M2M. Management. Intelligence. Imaging. Virtualisation. Engaged. World. Wireless. Mobility. New. Fabbing. Federation. Security. Mimicry. Automated. Unified. Class. Crowdsourcing.
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True integration a 5yrvision Mastery Analytics Public Interfaces Network Big Data M2M Management Intelligence Imaging Virtualisation Engaged World Wireless Mobility New Fabbing Federation Security Mimicry Automated Unified Class Crowdsourcing Tablets Web SIP Audio Transformation Real -Time Servers Information Cloud Services PC’s Media Infrastructure Identification Trust Visual Persistent Telephony Robotics Social Simulation Transformation The Internet of Things Cyber Security Private Ubiquity Software Content Services Presented by Tony Bezuidenhout Chief Executive - Socitm Australia
Brief career overview • 23 Years Experience • Private, Public and Third sector organisations • International and Local • Chartered • Engineer (CEng) • IT Professional (CITP) and • Manager (CMgr) • Fellow • Society IT Management (FSITM) • British Computer Society (FBCS) and • Chartered Management Institute (FCMI) • City of Onkaparinga – South Australia • Manager Knowledge Management - CIO • Board Member • Centre for Strategic Cyberspace and Security Science, International • Lions International Club, Willunga districts South Australia – Vice President • Past: Executive Steering Board, Local E-Government Standards Body (LeGSB), UK
Current technology Consumers choices are shaped by emotion Asynchronous communication Movies Vlog Audio web surfing Voice Recognition FaceBook Public Cloud Artificial Intelligence Social Sharing SMS Blog Skype Attention Economy Private Cloud VoIP QR Codes Email Virtual Reality Music Video Conferencing Bio Metrics Video Emails Augmented Reality Gaming HTML5 SIP RFID 3D printing Face Time Convergence will enable Divergence
Broadband connections by channel in Australia % of total basis
Broadband usage growth in Australia Gigabytes per month 5yr ICT Mission December 2018
Global population and Internet users 2000 - 2020 8.0 - Global Population Number of people (billions) 7.0 - Internet users 6.0 - Estimate * 5.0 - 4.0 - 3.0 - 2.0 - 1.0 - * 2000 2020 2010 Dec 2013
Future technology Personal online ID Electronic clothing UbiquitousUtility Holograms Pervasive computing Interactive 3D Displays OLED Connected Home Virtual currencies Sensors “Singularity" • CONsumers move to PROsumers • Online contributors and influencers • Address the future Internet “platform” • Evolutionary Versus Revolutionary
A single ICT software and hardware platform in the cloud, that is highly available, fully integrated, scalable and user friendly. 5yr Vision December 2018
5yr Vision Software and hardware platform overview User Applications Standard Operating Environment Single Software Vendor ERP - Finance, HR Asset Management, Procurement etc. GIS, SIP, Intranet, Extranet etc. Core Applications Operating System Including Virtualisation User Infrastructure Single Hardware Vendor Mobile and desktop devices, VDI etc. Core Infrastructure Single Hardware Vendor Servers, Storage, Networking, Telephony, etc.
5yr Vision Example - Software platform view User Applications Internet Search - Bing Internet Explorer Microsoft Silverlight Skype Windows Essentials SkyDrive Other Microsoft Movie Maker Windows Media Player Nero Burning ROM Xbox Music App Store ActiveX SkyDrive Windows Photo Gallery Windows Notes Windows Live Mail Windows Live Writer Office Microsoft Office Microsoft Paint Microsoft Notepad Microsoft Lync Microsoft MapPoint Microsoft Office Picture Manager Microsoft Office shared tools Microsoft OneNote Microsoft Outlook Microsoft Project Microsoft Publisher Microsoft SharePoint Workspace Microsoft Visio Microsoft InfoPath Outlook Web Access User Infrastructure Desktop Mobile Devices SingleVendor Core Applications Projects Collaboration ERP Information Management Unified Communication Business Intelligence Security Admin Email Telephony Enterprise Search Corporate Reporting Data Core Infrastructure Server Tools Virtualisation
5yr Vision Example - Hardware platform view User Infrastructure Monitor Mobile Devices Accessories & VC MFD TV Video Camera Mobile Phone Dock Mobile Tablet Video conference SingleVendor TV Wireless Headset Teleconference Camera Wireless KB & mouse Video Camera Camera Core Infrastructure Storage Security Server Networking Firewall Router Wireless Email SingleVendor VPN Wi-Fi Controller Switches Data Leakage Protection Unified Computing Unified Fabric Unified Management Cyber Threat Defense Open Network Environment (ONE) Intelligent WAN (IWAN)
Critical outcomes • Stakeholders • Meet stakeholder functional requirements • Business Requirement Process • 2. ICT • Meet non functional requirements • - Integration • 3. Cloud • Cost effective • Resolution Service Level Agreement (SLA) • Wide Area Network (WAN) Infrastructure • High Availability • Business Continuity • Disaster Recovery
Business requirement process Business Requirement 1 Requirement / Idea Draft description of the Business need Submit Preliminary Analysis 2 FBP’s / ICT PB evaluate requirement / opportunity / Idea Provide rationale for viable and discounted submissions Business Case 3 Scope, Costs, Cost-Benefit Analysis, Risksetc. EPMO 4 Business alignment, Pro’s and Con’s, Justification, Recommendation, Priority, Capacity – WFP etc. Executives Reporting 5 Decision Review 6 Governance and oversight etc.
ICT roadmap options Start Jan 2017 Jan 2014 Jan 2015 Vision Application Rationalisation Phase 1 Non Core Application Rationalisation Phase 2 Core Option 1 Cloud Transition Production Non Production Disaster Recovery Finish Nov 2018 Dec 2014 Dec 2016 Jan 2017 Jan 2014 Jan 201 6 Start Option 2 Application Rationalisation Phase 1 Non Core Cloud Transition Production Non Production Disaster Recovery Application Rationalisation Phase 2 Core Current State ICT Reviews Nov 2018 Dec 2015 Dec 2016 Finish Jan 2017 Jan 2015 Mar 2014 Start Jan 2014 Cloud Transition Phase 2 Production Disaster Recovery Application Rationalisation Phase 1 Non Core Cloud Transition Phase 1 Non Production Application Rationalisation Phase 2 Core Option 3 Dec 2018 Dec 2013 Finish May 2014 Nov 2018 Dec 2015 Dec 2016 Historical
Vision Option Dependent Option Dependent ICT Reviews Historical Current State Key Findings • 100’s of Core and Non core Applications • Poor Information Asset Management • Best Practise not implemented/followed • Inadequate Infrastructure/design • Staff structures not suitable
Vision Option Dependent Option Dependent ICT Reviews Historical Current State Recommendations • Create and implement a Application Rationalisation Portfolio strategy • Create and implement an Information Asset Management strategy • Select and implement Best Practises • Research, design and implement Highly Available Infrastructure • Staff restructure
Vision Option Dependent Current State December 2013 Option Dependent • Decide/ed the Application Rationalisation • path • Creating/created an Information Asset Management Strategy • Best Practises • Implementing/ed ITIL • Adopting/ed Benchmarking • ICT Infrastructure redesigned • ICT structure – Options dependant
ICT Roadmap - Option 1 Vision Application Rationalisation Phase 2 Application Rationalisation Phase 1 Cloud Transition Current State Start Jan 2017 Jan 2015 Jan 2014 Dec 2018 Finish Nov 2018 Dec 2013 Dec 2014 Dec 2016
Vision Application Rationalisation Phase 2 Application Rationalisation Phase 1 Cloud Transition December 2014 Selecting the type of service: IaaS, PaaS or SaaS PaaS - Generic to Data Optimised Environments: Production Non- Production (test) Disaster Recovery
On Premise V Cloud Computing Infrastructure (as a Service) Platform (as a Service) Software (as a Service) Applications Applications Applications Applications Managed In-House Data Data Data Data Runtime Runtime Runtime Runtime Managed In-House Middleware Middleware Middleware Middleware Managed by Vendor Managed In-House O/S O/S O/S O/S Managed by Vendor Virtualisation Virtualisation Virtualisation Virtualisation Managed by Vendor Servers Servers Servers Servers Storage Storage Storage Storage Networking Networking Networking Networking
Vision Application Rationalisation Phase 2 Application Rationalisation Phase 2 Application Rationalisation Phase 1 Application Rationalisation • Phase 1 - Jan 2015 to Dec 2016 Corporate Application Register Non Core Applications Environments: Production Non- Production (test) Disaster Recovery
Vision Application Rationalisation Phase 1 Vision Application Rationalisation • Phase 2 - Jan 2017 to Nov 2018 Corporate Application Register Core Applications Environments: Production Non- Production (test) Disaster Recovery
ICT Roadmap - Option 2 Vision Application Rationalisation Phase 2 Cloud Transition Application Rationalisation Phase 1 Current State Start Jan 2017 Jan 2016 Jan 2014 Dec 2018 Finish Nov 2018 Dec 2013 Dec 2015 Dec 2016
ICT Roadmap - Option 3 Vision Application Rationalisation Phase 2 Cloud Transition Phase 2 Application Rationalisation Phase 2 Application Rationalisation Phase 1 Cloud Transition Phase 1 Cloud Transition Current State Start Jan 2017 Jan 2014 Jan 2014 Mar 2014 Dec 2018 Finish Nov 2018 Dec 2014 Dec 2013 May 2014 Dec 2014
Vision Cloud Transition Phase 2 Application Rationalisation Phase 2 Application Rationalisation Cloud Transition Phase 1 Phase 1 - Jan 2015 to Dec 2016 Corporate Application Register Non Core Applications Environments: Production Non- Production (test) Disaster Recovery
Vision Cloud Transition Phase 2 Application Rationalisation Phase 2 Cloud Transition Phase 1 - December 2014 Selecting the type of service: IaaS, PaaS or SaaS Environment: Non- Production
Vision Application Rationalisation Phase 2 Cloud Transition Phase 2 Application Rationalisation Phase 1 Application Rationalisation • Phase 2 - Jan 2015 to Dec 2016 Corporate Application Register Core Applications Environments: Production Non- Production (test) Disaster Recovery
Vision Application Rationalisation Phase 1 Vision Cloud Transition • Phase 2 - Jan 2017 to Nov 2018 Selected service: IaaS, PaaS or SaaS Environments: Core DR
A single ICT software and hardware platform in the cloud, that is highly available, fully integrated, scalable and user friendly. 5yr ICT Vision December 2018
Historical view User Application Core Applications ETL Servers and SAN Data Marts External GIS Website Blade Chassis Intranet Finance Virtualisation SAN HR Public Data Warehouse Feeder Data Extraction EDRMS Rack Mount etc. Staff only
Transition phase 1 Business Presentation Layer Core Systems Data Warehouse External GIS Website E-Services Council Information Events, Agenda’s, etc. JDE UCIP Single version of the “Truth” Public Intranet Microsoft SharePoint 2010 Pathway Corporate Apps Executive Dashboard Data Warehouse Feeder Data Extraction ECM Staff only Extranet Transitioned Non Core Systems etc. Shared Apps / Data etc. Staff and Business Partners
Transition phase 2 Core Systems Business Presentation layer Data Warehouse Internal SOE External Website Spatial Information Project Server Microsoft Lync MicrosoftSharePoint Etc. GIS Council E-Services Council Information Events, Agenda’s, etc. Public UCIP Single version of the “Truth” ERP Intranet Corporate Apps Email Staff only e.g. Executive Dashboard Extranet Transitioned Core Systems Staff and Business Partners Shared Apps / Data
Transition phase 3 Network & Security Desktop Infrastructure Cloud External Business Presentation Layer Tablet Core & Non Core Applications Router GIS Switches Website Mobile Camera ERP Public Email Wireless Council E-Services Video conference Council Information Events, Agenda’s, etc. Staff only Staff only Intranet Mobile Phone Dock Firewall Extranet MFD e.g. Executive Dashboard DLP Staff and Business Partners Shared Apps / Data
Real time - Integrated Planning and Reporting Community Plan Corporate Strategic Plans Implementation Plans Delivery Plans Examples
Questions Thank you Contact details Tony Bezuidenhout Chief Executive Socitm Australia Email: Tonbez@socitm.com.au WWW.Socitm.com.au