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ITIL Practitioner Exam Summary: Exam Name ITIL Practitioner Exam Code ITIL Practitioner No. of Questions 40 Passing Score 70% Time Limit 135 Minutes Recommended Practice Exam ITIL Practitioner Practice Test Sample Questions ITIL Practitioner Exam Sample Questions and Answers Exam Fee USD $150
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ITIL Practitioner Sample Questions Enjoy success with ProcessExam.com
Que.: 01. Before acting according to the previous question, what should Frank do? Options: A. Identify the right people to attend the meeting by using the meeting action plan B. Identify the right people to attend the meeting by writing and an appropriate justification for the entire plan by writing a business case. C. Plan the subject of the meeting and make sure he can justify it to avoid the situation mentioned in the exercise (“He told me to come.”) D. Identify the right people to attend the meeting by using stakeholder communications plan. Enjoy success with ProcessExam.com
Answer: Identify the right people to attend the meeting by using the meeting action plan Enjoy success with ProcessExam.com
Que.: 02. How does the CSI approach integrate with problem management? Options: A. It doesn’t; these are two separate methods B. Each individual stage of the CSI approach applies to a specific project stage. For example, the CSI approach vision applies to starting a project. C. Each completed CSI approach cycle applies at the beginning and between every project stage. D. The CSI approach applies at the beginning of a project to ensure there is a defined current and end state and then at the end of the project to review the benefits derived from the project. Enjoy success with ProcessExam.com
Answer: C. Each completed CSI approach cycle applies at the beginning and between every project stage. Enjoy success with ProcessExam.com
Que.: 03. How does the CSI approach support OCM? Options: A. It doesn’t specifically; rather OCM should be included as part of the vision. B. It allows for iterative progress toward organizational change C. It provides a structured approach to avoid blame D. It provides for the capability to learn from the past Enjoy success with ProcessExam.com
Answer: B. It allows for iterative progress toward organizational change Enjoy success with ProcessExam.com
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