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Chapter 10 Physiological Functioning and Employee Health in Organizations

Zhen Zhang and Michael J. Zyphur NUS conference: Biological Basis of Organizational Behavior. Chapter 10 Physiological Functioning and Employee Health in Organizations. http://www.youtube.com/watch?v=8znMz34RYW0. http://www.youtube.com/watch?v=8znMz34RYW0. Work and Your Biology.

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Chapter 10 Physiological Functioning and Employee Health in Organizations

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  1. Zhen Zhang and Michael J. Zyphur NUS conference: Biological Basis of Organizational Behavior Chapter 10 Physiological Functioning and Employee Health in Organizations

  2. http://www.youtube.com/watch?v=8znMz34RYW0

  3. http://www.youtube.com/watch?v=8znMz34RYW0

  4. Work and Your Biology Organizational Interventions • Organizational support • Management training • Resilience training Individual Differences • Trait PA and trait NA • Power distance orientation Work Environment • Job stress • Organizational justice • Work events • Social support Physiological Processes • Hormone level (e.g.,cortisol) • Cardiovascular processes (e.g., blood pressure) • Immune system • Various physical symptoms Work Outcomes • Productivity • Voluntary/involuntaryabsenteeism • Burn-out/ turnover • Safety/ anti-social behavior/ substance abuse

  5. Person-Environment Fit • Environment evolving faster than physiology • working with unknowns, unequal power, job demands • work hours, “work” vs. “life”, less community • individualized responsibility • we aren’t made for this! • So what should we study? • job stress, justice, emotion-laden events • social support during and after work

  6. Key Physiological Variables • Hormone Level (Neuro-endocrine System) • cortisol, testosterone, and oxytocin • strongly influenced by environmental and experiential factors • Cardiovascular Processes • Blood pressure • Heart rate • Coronary heart disease

  7. Key Physiological Variables • Immune System • Three key immunoglobulins: IgA, IgM, and IgG • Physical Symptoms • pain, infections, fatigue, insomnia sleep

  8. Antecedents of Physiological Functioning • Job Stress, Job Demands, & Control • Organizational Justice • Work Events • Coworker and Supervisor Support • http://www.youtube.com/watch?v=3xk5RXb7X-c&NR=1

  9. Outcomes of Physiological Functioning • Increased Health Care Cost • Elevated cortisol after work explains 25% of costs • Decreased Productivity and Absenteeism • Unsafe Behavior and Substance Abuse

  10. Organizational Interventions • Change existing jobs or policies • Enhance positive moods • http://www.youtube.com/watch?v=DNeRM9VQ_F8&NR=1 • Management training • Employee training (Meditation and mindfulness)

  11. Implications • Group-level process • Measurement issues • Positive organizational interventions • Refocus on well-being • The point of economics: utility! • Should be a focus of management science

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