CNS as Health Coach: Advanced Care Planning to Promote Effective Care Transitions

1. CNS as Health Coach: Advanced Care Planning to Promote Effective Care Transitions Minnesota NACNS Annual Conference October 26, 2012 Ann Loth, RN, MS, ACNS-BC

2. Advance Care Planning: What is it? • Process • Assesses individual values • Communication of values related to goals of care • Promotes self-determination Advance Care Planning http://depts.washington.edu/bioethx/topics/adcare.htm AHRQ Research in Action 2003

3. Advanced Care Planning: Who is it For? • EVERYONE! • Especially those living with chronic disease Advance Care Planninghttp://depts.washington.edu/bioethx/topics/adcare.html AHRQ Research in Action 2003

4. Advanced Care Planning: How is it Provided? • Human to Human • Primary Care Providers related to close relationship with patient • Specialist related to specialized knowledge • Health Care Team related to ongoing care & relationship AHRQ Research in Action 2003

5. Quality & Current Health Care • Pay for Quality Health Care • Centers for Medicare & Medicaid Services (CMS) • Value Based Purchasing (VBP) • 30 Day Readmission Rates • Mortality Rates http://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/hospital-value-based-purchasing/index.html http://www.cms.gov/Outreach-and-Education/Medicare-Learning-Network-MLN/MLNProducts/downloads/Hospital_VBPurchasing_Fact_Sheet_ICN907664.pdf

6. Chronic Disease in Minnesota

7. http://www.health.state.mn.us/divs/orhpc/flex/pubs/stratis.pdfhttp://www.health.state.mn.us/divs/orhpc/flex/pubs/stratis.pdf

8. Advanced Care Planning • Many patients have not participated in an effective advance care planning. • Per AHRQ studies, less than 50% of severely or terminally ill patients have an advanced directive in their medical record. • 65-76% of physicians whose patients had an advanced directive were not aware that it existed. AHRQ. Research in Action ,2003

9. Advanced Care Planning • Patients do not talk with their families about their wishes • Patients do want to discuss these wishes with their health care team Selman et al. 2007; Dougherty et al. 2007, Kass-Partelmes et al. 2003

10. Spheres of Influence

11. Advanced Care Planning • Of the health care team, theCNS/Nurse is well suited to lead this discussion • CNS interacts directly with patient and their families • CNS develops processes to assist the Nurse at Point of Care to lead this discussion • CNS Influences multidisciplinary teams in having conversations with patients and families. Kirkhoff et al, 2010, Mahon 2010, Waterworth et al., 2010, Goodlin et al., 2008, Selmen, 2007

12. Key Concepts of Nursing as a Discipline • Health and Caring – Purposeful intent of the patient/nurse relationship • Consciousness – The informational pattern of the relationship • Mutual Process – The way in which the relationship unfolds Newman et al. 2008

13. Key Concepts of Nursing as a Discipline • Presence – The resonance of the relationship • Meaning - The importance of the relationship • Translator – Moving illegible to legible Newman et al. 2008; Scott, J.C. 1998

14. Motivational Interviewing • Integrates relationship building • Readiness assessment • Open Ended Questions • Affirmation • Reflective Listening • Summarizing • Patient leads - Nurse facilitates the conversation Newnham-Kanas et al. 2010

15. Appreciative Inquiry Discovery Dream • What might life be like? • Rooted in reality of health • Hopes • Patient Values • What is going right • What brings peace, • joy and happiness Design Destiny • Discernment rooted in • values • Who else may need to • be in the plan to make • the dream a reality? • Hopes move into reality • New meanings for hope • Cure versus treatment • Treatment versus EOL Richer, Ritchie, & Marchionni, 2009; Gordon, 2008; Moore & Charvat, 2007; Sullivan Havens, Woods, & Leeman, 2006

16. Appreciative Inquiry Discovery • What is most important to you at this time of your life? • What brings you peace, joy and happiness to your life? • What is working well in your life at this time? • What makes you want to get out of bed each morning? • Patient Values • What is going right • What brings peace, • joy and happiness Patient and Family Values Care connected to Values brings more meaning and purpose to life and closure of live Richer, Ritchie, & Marchionni, 2009; Gordon, 2008; Moore & Charvat, 2007; Sullivan Havens, Woods, & Leeman, 2006

17. Appreciative Inquiry Dream • What has worked well for you in the past? • What do you hope for knowing we cannot change your disease? • From what you are telling me, it sounds like ________ is really important to you and hope that ___________ can happen, is that right? • What might life be like? • Rooted in reality of health • Hopes Patient and Family’s Hopes Dreams/Hopes comes in many different colors and assisting the patient and family to identify their dream assists in building a plan to support that dream Richer, Ritchie, & Marchionni, 2009; Gordon, 2008; Moore & Charvat, 2007; Sullivan Havens, Woods, & Leeman, 2006

18. Appreciative Inquiry What Does ‘IT’ Look Like? What Where With Whom With What Resources • How do you see that happening for you? • When you did __________ what helped you to be successful? • What are you willing to do to get there, such as, …………….? • I am understanding your family is worried about you going home alone, how do you see yourself following through on your own? Design • Discernment rooted • in values • Who else may need • to be in the plan to • make the dream a • reality? Richer, Ritchie, & Marchionni, 2009; Gordon, 2008; Moore & Charvat, 2007; Sullivan Havens, Woods, & Leeman, 2006

19. Appreciative Inquiry • Being at home with your family has been your goal and I understand how hard you have fought this disease, but you are tired. Going home with hospice sounds like a great plan. • You have said all along you did not want to start dialysis, now you are going to try the diet and fluid restriction again, with a little more control • You have shared you wanted more time to live, but also with quality to your life. Your decision to try the LVAD makes sense. Putting the Dream into Reality Helping the patient and family to identify important steps in their treatment course related to their trajectory in their disease process. Destiny • Hopes move into reality • New meanings for hope • Cure versus treatment • Treatment versus EOL Richer, Ritchie, & Marchionni, 2009; Gordon, 2008; Moore & Charvat, 2007; Sullivan Havens, Woods, & Leeman, 2006

20. Appreciative Inquiry Discovery Dream • What might life be like? • Rooted in reality of health • Hopes • Patient Values • What is going right • What brings peace, • joy and happiness Design Destiny • Discernment rooted in • values • Who else may need to • be in the plan to make • the dream a reality? • Hopes move into reality • New meanings for hope • Cure versus treatment • Treatment versus EOL Richer, Ritchie, & Marchionni, 2009; Gordon, 2008; Moore & Charvat, 2007; Sullivan Havens, Woods, & Leeman, 2006

21. Advance Care Planning • Patient focused • Family and health care team recognize and affirm patient wishes • Promotion of self-determination • Within the Art of Nursing • The CNS has the advance practice expertise to initiate, develop, promote Advance Care Planning

22. Clinical Nurse Specialist Facilitate Advance Care Planning with Patients and Families Influence Nursing Practice to Encompass Advance Care Planning Develop Processes for Quality Patient Centered Care

23. Advance Care Planning • The CNS: shifts “the nurse’s purpose from objective problem-solver to sojourner in discovery, interpretation, and revelation.” Newman et al. 2008 p. E23