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The Utah Communications Agency Network

The Utah Communications Agency Network. Experiences and Lessons Learned 2002 Olympic Winter Games Salt Lake City Utah.

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The Utah Communications Agency Network

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  1. The Utah Communications Agency Network Experiences and Lessons Learned 2002 Olympic Winter GamesSalt Lake City Utah

  2. Cauldron 5M BTU/hrCelebrities 18,000Visa Spending up 31%70,000Visitors/day1946 Frequency Apps1825 miles/fiber19,350 miles/copper7 Sonnet rings100 total Venues (Comp and non-Competition5300 PC’s 11,000 Cell phones7000 radios (SLOC)4000 Televisions375 cell sites55 Radio SitesPaper=28,000 Books35 Health Clinics11,575 cases: (flu,cough,sprains) Highest Beret price $900 Olympic Statistics

  3. Governor TF 1993 Build 800Mhz systemLegislative Bill 96 & 97 passed in 1997 Local Gov’t Input !!! Management Board RFP Process Promote with Users First Staff 1999 Contract for construction 36 Months to Build 43 UCAN/20 Olympic sites 16 E-9-1-1 Centers interconnected 95% In-building History and Background

  4. Political Issues • THE UCAN SYSTEM SERVES 91AGENCIES Challenges Addressed: • Turf Issues, Wait and See, What are the costs? • Shared Vision: What will it look like? • Timing: Build and serve at the same time • Technology Obsolescence: Build or Wait • How to Communicate with those who don’t participate

  5. UCAN Funding • Bonded for the Infrastructure/user fees • Several Federal Grants • SLOC Equipment procured under contract with the DOD—UCAN was the Contractor • Operational costs 3.5 M annually at current system size

  6. Interoperability • System to System patch thru consoles • PSWN provided BIM to BIM patch FED/state/local • Unit to Unit Simplex—State and National • Stand-alone Repeaters • Operations channels Trunked • Regional Channels--Trunked (county wide) • Events Channels--Trunked (system wide)

  7. Radio System Call Volumes/Olympics • Call Volumes: (includes PS and Venue Calls/17 days) • Highest Day total Calls (24 Hours) 580,000 • Average Day total Calls 503,974 • Total SLOC Venue Calls 2,823,290 • Total PS Calls 5,744,281 • Total System Calls Processed 8,567,571 • Total busies 38,595 • Percent busies (1 second or less) .045

  8. Radio System Call Volumes/Paralympics • Call Volumes (includes PS and Venues 9 days • Highest Day Total Calls (24 hours) 212,500 • Average Day total Calls 179,000 • Total SLOC Venue Calls 240,000 • Total PS Calls 1,750,300 • Total Busies (1 Sec or less) 479 • Percent Busies .000026

  9. Lessons Learned • The hard work and planning paid dividends • Site Preparation, back-up power, generators, UPS were worth the expense • The coverage was as designed • The BIM to BIM Patches provided the interconnect between agencies on other systems • Manage the Talk Groups to Distribute System Loading • This system will handle large scale events

  10. Lessons Cont’d • Event Channels provided necessary agency interoperability • UCAN was surprised all radios did not have interoperability channels • ON GOING TRAINING is a MUST • System watch, alarms were vital to system management • UCAN provided not only “outside the fence but inside the fence communications” • During the Games only 28 tickets were filed at the SLOC TCC

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