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Self-awareness: The Gateway to Cross-cultural Capacity

Self-awareness: The Gateway to Cross-cultural Capacity. Mae Seely Sylvester, MS Dept. of Pediatrics, Division of Gen. Ped . and Adolescent Health, UM Medical School sylve001@umn.edu. No financial interests to disclose. Premises. All humans are culturally complex

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Self-awareness: The Gateway to Cross-cultural Capacity

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  1. Self-awareness: The Gateway to Cross-cultural Capacity Mae Seely Sylvester, MS Dept. of Pediatrics, Division of Gen. Ped. and Adolescent Health, UM Medical School sylve001@umn.edu

  2. No financial interests to disclose

  3. Premises • All humans are culturally complex • Awareness of our own cultural complexity fosters awareness of complexity in others and undercuts stereotyping

  4. Learning Objectives • Deepen awareness of personal cultural complexity • Expand perspective of universal cultural complexity • Enhance cross-cultural confidence

  5. Building Cross-cultural Capacity Conceptual Model Expanding Cross-cultural Capacity Confidence to Engage with the Unfamiliar Skills for Navigating Human Differences Self –efficacy around Human Differences Human Ecology Perspective Human Differences = Essential Resources for Future Self-awareness Individual Cultural Complexity/Universal Cultural Complexity

  6. “Addresssing” Model • A ge • D evelopmental disability • D isability, acquired • R eligion/Spiritual orientation • E thnicity; racial identity; language(s) • S ocioeconomic status • S ex • S exual Orientation • I ndigenous heritage • N ational origin • G ender identity • Modified from Pamela A. Hays, Ph.D., 2007

  7. Tools: Attitudes & Skills • Attitudes • Not “knowing” • Respectful acknowledgment of differences • Skills • Listening – to both verbal and body language • Thoughtful use of body language • Avoiding assumptions • Negotiating mutual way forward

  8. Not “Knowing” • The essential platform of cross-cultural respect • Difficult because it contradicts ingrained self-expectation and professional training

  9. Respectful Acknowledgment of Differences • Avoidance of differences keeps interactions superficial; often based in fear • Acknowledging difference is respectful when accompanied by openness to learning

  10. Listening • Being heard is universally healing • Feeling heard opens trust and possibility

  11. Body Language • Eye contact • Body positioning • Gestures • Facial expressions • Voice • Touch

  12. Avoid Assumptions • Focus on helping others tell you their story • Nothing and no one is just what it/they seem to be; all material has different forms, all people are complex

  13. Negotiate a Mutual Way Forward • Acknowledge and respect differences • Identify respective priorities/stakes • Look for what’s common • Accept incremental mutual accommodation

  14. Building Cross-cultural Capacity Conceptual Model Expanding Cross-cultural Capacity Confidence to Engage with the Unfamiliar Skills for Navigating Human Differences Self –efficacy around Human Differences Human Ecology Perspective Human Differences = Essential Resources for Future Self-awareness Individual Cultural Complexity/Universal Cultural Complexity

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