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EDUCATION AND TRAINING QUALITY ASSURANCE Edmund Nxumalo Acting Senior Manager: ETQA. Overview. Functions of an ETQA Criteria for accreditation Accreditation Process ISETTSETA Primary Focus. OVERVIEW (Cont). Monitoring, evaluation and auditing. Verification Certification Challenges
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EDUCATION AND TRAINING QUALITY ASSURANCE Edmund Nxumalo Acting Senior Manager: ETQA
Overview • Functions of an ETQA • Criteria for accreditation • Accreditation Process • ISETTSETA Primary Focus
OVERVIEW(Cont) • Monitoring, evaluation and auditing. • Verification • Certification • Challenges • New strategy
Functions of an ETQA • Accredit constituent providers • Promote quality amongst providers • Evaluate assessments and facilitate moderation amongst providers • Register constituent assessors for specified standards and qualifications
Functions of an ETQA • Certify learners • Co-operate with moderating bodies appointed by SAQA • Recommend new standards and/or qualifications or modification to existing ones to SAQA • Maintain a database acceptable to SAQA
Criteria for accreditation • Quality Management System • Registration in terms of applicable legislation • Ability to develop, deliver and evaluate learning programmes • Management of assessments including RPL and appeals
Criteria for accreditation • Financial, administrative and physical resources • Staff selection, appraisal and development • Learner entry, guidance and support • Management of off-site practical or work-site components • Reporting procedures
Accreditation Process ISETTSETA ETQA Division: • Receives request/letter of intent • Checks for fit with primary focus • Sends Accreditation documentation THE PROVIDER • Completes the application form • Submits complete application form with required documents
Accreditation Process (cont.) ISETTSETA ETQA Division • Receives application and checks for completeness • Evaluates application against criteria • Negotiates accreditation visit with provider
Accreditation Process (cont.) • Conducts site visit/Evaluate the POE and learning programme • Give feedback to the provider • Recommends provider for accreditation to the CEO • Sends letter to confirm accreditation
ISETTSETA Primary Focus • Primary focus refers to the aspect of learning (quals and stds) the SETA has applied for to quality assure • ISETTSETA is accredited as an ETQA for the following quals: • Certificate: Telecommunications for Customer Premises Equipment Level 4 217972 • Certificate: Telecommunications for Customer Premises Equipment Level 2 217983
ISETTSETA Primary Focus(Cont.) Certificate in Telecommunications for Customer Premises Equipment Level 3 21799 • National Certificate: Information Technology: Technical Support Level 4 242932 • National Certificate: Information Technology: Systems Development Level 4 242943
ISETTSETA Primary Focus(Cont.) • National Certificate: Information Technology: Systems Support Level 5 485734 • National Certificate: Information Technology: Systems Development Level 5 488725 • National Certificate: Information Technology: End User Computing Level 3 49077
MONITORING,EVALUATION AND AUDITING • Annually-against criteria for accreditation Developmental-Start this year • 3 year period-Judgmental • For quality delivery, re-accreditation and de-accreditation
verification • Moderator report • Synopsis for moderator reports • Entire process • Prerequisite for certification
Certification • Full qualification-primary focus-ISETTSETA. • Associated unit standards-primary focus- providers. • Non-unit standard based learning programmes or short courses-providers. • Can be delegated-prior approval before certification
Challenges • Assessor/moderator registration. • Provider accreditation and programme approval. • Assessors/moderators-scarcity. • Certification • Unit standards and qualifications.
NEW STRATEGY • Dedicated person for assessor/moderator registration. • ETQA services. • Assessor/moderator training. • Speedy verifications • JIP with SAQA.
DETAILS • Contact details: ISETTSETA Telephone: 011 207 2600Fax: 011 805 6833Email: edmund.nxumalo@isettseta.org.za