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School Network Documentation. Sydney Region Computer Coordinator Days Term 2, 2004. Why Document?. Documentation can be a valuable resource Memory aid An aid to troubleshooting new staff Aid to contractors/consultants/ other support personnel Aid for disaster recovery.
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School Network Documentation Sydney Region Computer Coordinator Days Term 2, 2004
Why Document? • Documentation can be a valuable resource • Memory aid • An aid to troubleshooting • new staff • Aid to contractors/consultants/ other support personnel • Aid for disaster recovery
What to document? • Contacts • Computer Coordinator details • Network / Technical Support • Contractors • TA • Cabling Contractor
What to document? • Passwords (Admin / Support) • Servers • Workstations (local administrator) • Other devices • Switches, photocopiers, printers, access points • Ensure a copy of passwords are left with Principal.
What to document? • Network Topology • Cabling Paths • Cable types • Cat 5/5e/6 • Fibre – Multimode, single mode • Warranty and certification • Who, Duration • Campus/Building Distributors
C Block 6 Core MM Fibre BD 2 Admin Block (A) BD1 Cat 5 UTP Demountable D Block Library (Block B) Drawn in MS Word
What to document? • Active equipment • Type • Location • Configuration • Port Assignments
What to document? • Distribution Points • Layout • Equipment • Coverage
6 Core Multimode Fibre from CD 24 Port Patch Panel – 12 Loaded D1-12 – Block D, E1-4 - Demountable 6 Port Surge Panel HP 2524 – 24 Port Switch, 1 100Base Fibre Module 4 Outlet Power Rail Drawn in Powerpoint
What to document? • Servers • Location • Hardware • Operating System • Settings • File system • Share points • Active Directory/NDS Structure • Users and groups • Active Services • DNS, DHCP, RIP, RAS, SLP etc • Policies and Profiles
Workstations Hardware Inventory / Asset register Locations OS Versions General settings Software Policies and Profiles Printers Type Location Consumables Address User name / password What to document?
Software • Name • Requirements • Licence • Computers installed on
How to Document? • Electronic better – easily edited • Range of software available. • Diagrams, spreadsheets, Word docs, database etc • Inspiration, Freemind • Visio
Tools to assist • Network • Visio • 3Com Network Supervisor • Netview • Freemind / Inspiration
Inventory • Belarc Adviser • Spreadsheet • SNAP Database • Zenworks for Workstations (Netware 6) • Microsoft Software Inventory • Third party tools