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The Future of Local Government and Public Services

The Future of Local Government and Public Services. Laurie Brennan Sheffield City Council. Context. The challenges. The opportunities. Where next?. Lots of change…and quickly!. The end of local government?. Context. The challenges. The opportunities. Where next?.

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The Future of Local Government and Public Services

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  1. The Future of Local Government and Public Services Laurie Brennan Sheffield City Council

  2. Context The challenges The opportunities Where next?

  3. Lots of change…and quickly!

  4. The end of local government?

  5. Context The challenges The opportunities Where next?

  6. People are living longer… Life Expectancy

  7. …and there will be more older people

  8. Reducing human resource…

  9. …with rising service demand

  10. Welfare Reform • Government believes reform is needed as the current system is too complex and work incentives are poor. It also aims to save £18bn per year by 2014/15 • Changes include: Universal Credit; Housing Benefit; Council Tax Support; Benefit Cap; Incapacity Benefit reassessed; Social Fund; Personal Independence Payment; Pensions; Child Benefit and Tax Credits • Potential impact very significant for households and for the city’s economy.

  11. Context The challenges The opportunities Where next?

  12. Joining up public services £5.6m Govt Funding to tackle ‘problem’ families = £5.6m to reinforce our work on successful families Education Social care Police Housing Health VCF Keyworkers

  13. Where are the opportunities? • Transforming interactions between people and services: • Democracy (voting, webcasting Council) • People in control – choice of channel, time, place • Engagement – eg. crowdsourcing • Transparency – ‘armchair auditors’

  14. Where are the opportunities? • Reform of public services: • Shared services • Personalised and household-focused • Efficient and intelligence driven (eg. GIS) • Providing a joined up back office • Digitisation – channel shift – self-service • One access point? • There’s less money, more people, more ambition • Harness IT innovation to provide new solutions

  15. Context The challenges The opportunities Where next?

  16. Towards 2020 (and beyond?!) • Austerity for longer than expected • Euro crisis • Sluggish recovery • Government – allowing changes to bed in? • Diversification of service deliverers but public sector still provide: • democratic accountability • capacity • ensure and assure • services • Comprehensive Spending Review 2013 • Election 2015

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