Albert A. ANGEHRN & Thierry NABETH

1. Albert A. ANGEHRN & Thierry NABETH C-VIBE A Virtual Interactive Business Environment addressing Change Management Learning CALT – The Centre for Advanced Learning Technologies INSEAD – The European Institute of Business Administration Fontainebleau, France

2. CALT RESEARCH AGENDA - Key Research Areas CALT Key Research Areas Individual Learning Systems Organizational Learning Systems Advanced Simulations Virtual Communities E-nnovation Studies Intelligent Learning Agents Innovation & Change Processes Knowledge Management e-Business & e-Management e-Learning Key Application Domains

3. CALT RESEARCH AGENDA - Overview CALT Key Research Areas Individual Learning Systems Organizational Learning Systems Advanced Simulations Virtual Communities E-nnovation Studies Intelligent Learning Agents * modelling of highly inter- active learning & change processes * modelling of knowledge domains (ontologies) * intelligentconversational agents (InCAs) * online platforms design and evaluation * analysis of online social dynamics * analysis of knowledge- & value-creating processes (learning communities) * cyberentrepreneurship cases and studies * innovation processes at company and market level * sector-specific studies (banking, content, etc.) * effectiveness of advanced experiential learning systems * design of multi-user, virtual reality environments * object-oriented modelling of organizational dynamics Innovation & Change Processes Knowledge Management e-Business & e-Management e-Learning Key Application Domains

4. C-VIBE Project • The Context Addressed • Modeling organizational dynamics to support • effective learning in hard, highly relevant domains such as Managing Change/Innovation in Organizations • Designing effective Experiential Learning Systems • (advanced UI/interaction design and evaluation) CALT – The Centre for Advanced Learning Technologies INSEAD – The European Institute of Business Administration Fontainebleau, France

5. EIS Simulation – Modeling Organizational Change Processes CALT – The Centre for Advanced Learning Technologies INSEAD – The European Institute of Business Administration Fontainebleau, France

6. OD Simulations: Different Scenarios Diads/Pairs: Here users can experience and test their effectiveness in one-to-one interactions with a (virtual or human) character. Such interactions can take place in different contexts, such as salary negotiation, project reporting, performance reviews, feedback sessions, etc. Scenario can include situations helping the user to address specific attitudes (defensiveness, emotions, etc.) to make such one-to-one interactions more productive. Small Groups: Here users can experience and test their effectiveness in managing the dynamics of a set of (virtual or human) characters in a team setting. Such interactions can take place in different contexts, such as regular staff meetings, workshops, decision making sessions, etc. Scenarios can be made particularly challenging by modelling different forms of dysfunctional behavior in some of the simulated team members, to trigger the user’s reaction and intervention. Larger Groups/Organizations/Communities: Here users can experience and test their effectiveness in trying to have an impact in a organizational context populated by (virtual or human) characters displaying different behaviors and attitutes. What is modelled in this case is the process of an organizational intervention such as the introduction of different types of innovations (managerial, technical, cultural) in a company. Here again, scenarios can be made particularly challenging by modelling different forms of dysfunctional behavior in organizations, to trigger the user’s reactions and interventions. CALT – The Centre for Advanced Learning Technologies INSEAD – The European Institute of Business Administration Fontainebleau, France

7. Business Navigator – A Framework for VIBE Design CALT – The Centre for Advanced Learning Technologies INSEAD – The European Institute of Business Administration Fontainebleau, France

8. Presentation Objectives • Present and discuss research ongoing at CALT in the field of Advanced Experiential Learning Systems • Establish links with researchers designing and evaluating distributed 3D, avatar-based • experiential learning systems • Establish links with researchers interested in the design and evaluation of OD Simulation (e.g. modeling dysfunctional situations in a learning setting/classroom) CALT – The Centre for Advanced Learning Technologies INSEAD – The European Institute of Business Administration Fontainebleau, France