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Using the Primo webservices in a mobile app

Using the Primo webservices in a mobile app. Tom Ruthven and Susan Lafferty. UNSW Library. Mobile Services at UNSW Library. SMS notifications students NEVER read their emails – this seemed the best alternative. Mobile Directory

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Using the Primo webservices in a mobile app

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  1. Using the Primo webservices in a mobile app Tom Ruthven and Susan Lafferty UNSW Library

  2. Mobile Services at UNSW Library • SMS notifications • students NEVER read their emails – this seemed the best alternative. • Mobile Directory • Our web-based ‘tour’ is very clunky and not very attractive. A mobile interface seemed to make more sense. • Mobile App incorporating Primo Web Services • Mobile seems to be the way of the future • All our students are always on their mobile devices – swamping our wi-fi network • Makes sense to get in early and avoid the rush further down the track

  3. SMS notices • Requirement: opt-in only

  4. SMS notices • To enable Opt-in, we created an iFrame within Primo’s Personal Settings in which we present an Aleph OPAC function (bor-update). • SMS actually an email • long version - sent to the user’s email address (UNSW’s official form of communication) • short version - sent as email (mobilephonenumber@redcoal.com.au) to external SMS service (Optus Redcoal), which converts it and sends SMS message. • Initial script for sending emails from Aleph was based on work by Anthony and Christine Moulen at MIT …and then we removed fines

  5. SMS notices • loan due • loan overdue • recall - an item on loan to you has been reserved by another borrower • reserved item is ready for pick up • interlibrary loan is ready for pick up • interlibrary loan is being mailed to you • intercampus loan is ready for pick up

  6. Mobile Directory http://m.library.unsw.edu.au/locate

  7. Mobile Directory http://m.library.unsw.edu.au/locate

  8. MobileDirectory http://m.library.unsw.edu.au/locate

  9. MobileDirectory http://m.library.unsw.edu.au/locate

  10. MobileDirectory http://m.library.unsw.edu.au/locate

  11. Library app - Boopsie • Google Docs for the easy stuff. • Using Primo Web Services for Library search • Time trying to match web resultspc_availability_ind“TRUE • Upgrade to Primo 4 –Primo Web Services doesn’t match. • EZproxy and SFX – mobile interfaces.. • LibGuides/Springshare

  12. Library app - Boopsie

  13. Library app - Boopsie

  14. Library app – Primo Web Services Order of records displaying • Aleph rather than blended view with PCI • add local scopes in Locations, but also add PCI adaptor (<uic:Location type= "adaptor" value= 'primo_central_ multiple_fe' />) • include the request parameter institution=UNSW (from Primo 3.1.2, institution cannot be null) • Exclude ‘expand beyond my collections’: • prim:delivery where prim:delcategory = Remote Search Resource and prim:fulltext = no_fulltext • In May- Ex Libris provided advice: how to exclude "Expand beyond library collections" in Primo Web Services: • <RequestParams>     <RequestParam key="pc_availability_ind">         true     </RequestParam> </RequestParams>

  15. Library app – Primo Web Services Relevance • we needed to remove elements to invoke the default of relevance. • Show all locations: use dedupmrgXXXXXXXXXX as the docid Blank detail screen for online resources • iOS does not like Primo URLs: URLs must be RFC2396 compliant. • Problem: :, < and > • Boopsie converted URLs and solved problem SFX query string encoding ‘&’: SFX query strings inconsistently encode & as html (&amp;) http://sfxuat.library.unsw.edu.au:1801/webclient/DeliveryManager?pid=84364&amp;custom_att_2=simple_viewer&amp;search_terms=&amp;pds_handle= to http://sfxuat.library.unsw.edu.au:1801/webclient/DeliveryManager?pid=84364&custom_att_2=simple_viewer&search_terms=&pds_handle=

  16. Library app – Primo Web Services Selecting multiple links in XML • For the delivery category of • “Physical Item” and “Online Resources” the URL in GETIT (goes to SFX or vendor as appropriate). • "Remote Search Resource", the XML uses linktorsrc or openurlfulltext if record does not have linktorsrc. • Initially, for all records, Boopsie chose linktorsrc or openurl, whichever it found first • logic finally implemented was: • if all <sear:GETIT> links are "physical item", then show the detail pageelse, look for <sear:LINKS> to find the first <sear:linktorsrc>, or first <sear:openurlfulltext>, or first <sear:openurl>else show the detail page

  17. Library app – Human error • Dear Boopsie: there’s something wrong with the app! • When I log in to myLibrary, I can see that I have an overdue book – but I can’t see the fine. • Dear Boopsie – please ignore previous email – Aleph doesn’t calculate the fine until I return the book… • Dear Boopsie: there’s something wrong with the app! • I can’t renew my loan • Dear Boopsie – please ignore previous email – my loan is overdue: library rule is that users cannot renew overdue items…

  18. Library app – App Stores Boopsie submitted the app to both the • Android Store (by that time, GooglePlay) and • Apple App Store. GooglePlay happily made the App available, but Apple required some more tweaking, and made it available about a week later. Just search for UNSW library.

  19. Library app – some statistics

  20. Library app – some statistics

  21. Library app – some statistics

  22. Library app – some statistics

  23. Next Steps • Fix the FRBR • Reserve an item • Primo e-shelf Refine Search • In the Library • Online • Books • Articles Item Loan Status

  24. Using the Primo webservices in a mobile app • Susan Lafferty susan.lafferty@unsw.edu.au • Tom Ruthven t.ruthven@unsw.edu.au

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