Change Proposal: When to Use It

1. Change Proposal: When to Use It • Use this format when you are suggesting a change. If your audience will consider it an unpleasant change, you may want to use the Communicate Bad News format. • Changes could be • Hiring more people for a project. • Redoing a process to improve effectiveness. • Planning different job responsibilities. • Merging two companies. • Creating new task guidelines for task.

2. Change Proposal: Plan Your Presentation • Objective: • 2 key messages • Message 1: • Message 2: • Theme / story line: • I want the audience to • Say… • Do… • Feel… • Discussion points • Consider what your audience will want to discuss about the change. • List two questions to ask at the beginning of your talk and two to ask at the end. Fill this out before you create your slides. To see an example of this slide go to the Change Ideas File. To delete a yellow box, select the box and hit the delete key.

3. Change Proposal: Plan Example • Objective: Show the audience how this new change will benefit them so that they will take steps to implement it. • 2 key messages • Learn the process and save hours of time. • Instant help is available with a phone call if you get stuck. • Theme / story line: A little extra training today equals less work tomorrow. • I want the audience to • Say: This sounds like a good idea. • Do: Spend one hour going through the demo and trying out the new process. • Feel: Curious and open to trying the new process. • Discussion points • What do you dislike about the process now? • Do you want someone to go through the demo with you?

4. Use the rest of the slides in this file for your presentation slides. Put the slides before this title slide at the end of the presentation. You can refer to them when creating your slide’s content and practicing the delivery. Presentation TitleChange Proposal Name Date

5. Present Situation • Text Change Recommended Benefits NextSteps • Text • Text • Text Executive Summary

6. Executive Summary • What’s not working with the present situation • Change recommended • Benefits of change • Next steps to implementation

7. The “Ask Questions” means for you to tell your audience if they can ask you questions during your talk or at the end. Agenda • Background information • Change suggested • Future benefits Ask Questions

8. Background Information • Create a sense of urgency as you explain why the change is necessary • Build a business case • List what’s been happening to lead to this change

9. List Change Suggestion Here Change Suggested

10. List key benefit to change here How This Change Will Affect You • Work load • Responsibilities • Cost • Reporting structure • Career possibilities

11. Implementation Phases Text here Text here Text here Past Present Future Text here Text here Text here

12. Positive, can-do attitude Ideas for Implementing Change • Lists specific tasks

13. State the overall benefit here Three Benefits for You • List benefits the audience will be most interested in

14. Show a chart for statistical evidence. Title: Focus of the Chart State a key point about data in the chart List source of data here

15. Next Steps / Support Needed Next Steps Support Needed 1. List step Text here 2. List step Text here 3. List step Text here 4. List step Text here

16. Show this when you are done and want feedback from your audience. Your Questions & Comments

17. Remain in control. Don’t let your talk be the victim of the last question or comment. Always repeat the major points that you want your audience to remember. The Vision for the Future • Use this slide after you have answered the last question • List 3 key points you want your audience to remember

18. Slide Suggestions • Cut out specialist words: A cost-cutting specialist may talk about people as “units.” Eliminate jargon from your slides. • Change slide images • You can replace the pictures in the Title Master, slide 10, with your own. • You can select and delete the images on slides 11, 14, 17, 18, and 22. • Complex information: Use the blank templates at the end of this file.

19. Presentation Suggestions • Language: Do not use words like “you must,” “you should,” “you have to.” Consider this a persuasive rather than a dictatorial presentation. • Focus: “We” versus “I” and “You”: State what you will be doing and what the audience will be doing. Be specific. Don’t say “we will do” when that is not the reality of the situation. • Team effort: To convey that the change will require a team effort, use team metaphors. • For Design, Delivery and Message Coaching • claudyne@wilderpresentations.com or www.wilderpresentations.com • Make your messages clear and audience focused • Look confident and persuade your audience

20. Ten Delivery Tips • Voice: When you are nervous and your voice is shaky, speak a little louder. The shakiness will diminish or disappear. • Eyes: Always start and end each sentence looking at someone. • Feet: Point them straight towards the back wall. That way you will look at everyone in the audience. • Gestures: Gesture with one or both hands above your waist, not by your thighs. • Arm position: Put your arms by your side. Don’t hold your hands in front of you or put your arms behind your back. Don’t read your slides. Tell your audience information that is not on the slides.

21. Ten Delivery Tips • Filler words: You won’t say “um” when you pause and breathe between your sentences. • Short sentences: Make your sentences short so you can emphasize key words, make your point, and give the audience time to digest the information. • Pauses: Pause between your sentences to give your audience time to digest what you say. • Movement: Move towards or away from the audience. Don’t stand in the same place the whole time. • Facial expressions: Don’t present with a deadpan look on your face. Express yourself!

22. Explain These Issues During Your Talk • Why this change is necessary and important to the company, department, group and / or person. • How this change will benefit you and the audience. • Short term, if applicable • Long term, if applicable • How you and your group are participating in the change with your audience. The motto is, “We are in this together.” • Say, “We are doing this because…” and state facts, feelings, and opinions. • You want your audience to know why change is happening, not just that it is happening. They will be more open and feel less coerced. • Pick a motto, phrase, or metaphor for the change and use it throughout the talk. • Make sure your language will bring the audience to you rather than alienating them.