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Strategies Towards Sustainability. The Case of Interface Inc. Planning in Complex Systems. System Level. Outcome Level. Strategic Level. Action Level. Toolbox Level. Interface Inc. World’s Largest Manufacturer of Flooring Tiles US$1.28 billion in sales 26 facilities worldwide
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Strategies Towards Sustainability The Case of Interface Inc.
Planning in Complex Systems System Level Outcome Level Strategic Level Action Level Toolbox Level
Interface Inc. • World’s Largest Manufacturer of Flooring Tiles • US$1.28 billion in sales • 26 facilities worldwide • 7 Faces of Mount Sustainability
7 Faces of Mount Sustainability • Eliminate Waste • Benign Emissions • Renewable Energy • Closing the Loop • Resource Efficient Transportation • Sensitivity Hookup • Redesign Commerce
Waste to Landfill or incinerator Natural Materials Emissions Waste $ $ Products Raw Materials Organic Inorganic Wages $ Employees Laws Dividends $ Investments $ Taxes $ Systems Map Earth’s Biosphere Processes Suppliers Customers VALUES People Capital Earth’s Lithosphere Community
1) Eliminating the Concept of Waste • “We define waste as any cost that does not produce value to our customers” • Not just materials and energy, but also “processes” • Reduce waste and then eliminate. • Redesign products to use less materials and to reuse materials.
1 1) Eliminating the Concept of Waste Systems Map Earth’s Biosphere Waste to Landfill or incinerator Natural Materials Emissions Waste $ $ Processes Suppliers Customers VALUES People Capital Products Raw Materials Organic Inorganic Wages $ Employees Laws Dividends $ Investments $ Taxes $ Earth’s Lithosphere Community
2) Benign Emissions • Elimination of “stacks” and “discharge points”. • 83 of 272 air emissions stacks • 11 of 21 effluent discharge points • “Prevent toxic substances from entering our factories in the first place” • Eliminate dependence on materials from the earth’s crust
2 2 2 2) Benign Emissions Systems Map Earth’s Biosphere Waste to Landfill or incinerator Natural Materials Emissions Waste $ $ Processes Suppliers Customers VALUES People Capital Products Raw Materials Organic Inorganic Wages $ Employees Laws Dividends $ Investments $ Taxes $ Earth’s Lithosphere Community
3) Renewable Energy • Long-term dependence on solely solar energy, i.e. substitution of fossil fuels. • Gas turbines or fuel cells as flexible platforms • First focus on energy efficiency, i.e. reducing consumption of electricity.
3 3 3 3 3) Renewable Energy Systems Map Earth’s Biosphere Waste to Landfill or incinerator Natural Materials Emissions Waste $ $ Processes Suppliers Customers VALUES People Capital Products Raw Materials Organic Inorganic Wages $ Employees Laws Dividends $ Investments $ Taxes $ Earth’s Lithosphere Community
4) Closing the Loop • Close Loop Recycling - “Cradle to Cradle” • Natural, Organic Cycle - “natural raw materials and compostable products” • Technical Cycle - “Giving man-made materials and organic molecules life after life”
Natural Cycle Compostable products 4 4 4 4 Sustainability Link Technical Cycle 4) Closing the Loop Systems Map Earth’s Biosphere Waste to Landfill or incinerator Natural Materials Emissions Waste $ $ Processes Suppliers Customers VALUES People Capital Products Raw Materials Organic Inorganic Wages $ Employees Laws Dividends $ Investments $ Taxes $ Earth’s Lithosphere Community
5) Resource Efficient Transportation • Avoid transportation, for example through video conferencing • Reduce transportation, for example through manufacturing closer to markets and better logistics • Switch to more efficient modes of transportation • Least within the control of the organization
5 5 5 5) Resource Efficient Transportation Systems Map Natural Cycle Earth’s Biosphere Compostable products Waste to Landfill or incinerator Natural Materials Emissions Waste $ $ Processes Suppliers Customers VALUES People Capital Products Raw Materials Organic Inorganic Wages $ Employees Laws Dividends $ Investments $ Taxes $ Sustainability Link Earth’s Lithosphere Community Technical Cycle
6) Sensitivity Hookup • “Closer relations: • amongst ourselves to get all of us in alignment • with suppliers and customers to get all of us in alignment” • “Service to the community through involvement and investment” • “Increases the awareness of thousands and thousands of little things each of us can do to inch towards sustainability.”
6 6 6 6 6 6 6 6 Investment 6 Sensitivity/Involvement 6) Sensitivity Hookup Systems Map Natural Cycle Earth’s Biosphere Compostable products Waste to Landfill or incinerator Natural Materials Emissions Waste $ $ Processes Suppliers Customers VALUES People Capital Products Raw Materials Organic Inorganic Wages $ Employees Laws Dividends $ Investments $ Taxes $ Sustainability Link Earth’s Lithosphere Community Technical Cycle
7) Redesign Commerce • Shifting from selling products to Selling Services • Prices reflect full costs • Tax Shifting…from income and capital to pollution, waste, emissions, etc.
7 7 7 7 7 7 Laws 7 Taxes $ 7) Redesign of Commerce Systems Map Natural Cycle Earth’s Biosphere Compostable products Waste to Landfill or incinerator Natural Materials Emissions Waste $ $ Processes Suppliers Customers VALUES People Capital Products Raw Materials Service Organic Inorganic Wages $ Employees Dividends $ Investments $ Investment Sustainability Link Earth’s Lithosphere Sensitivity/Involvement Community Technical Cycle
Sustainable Enterprise Systems Map Natural Cycle Earth’s Biosphere Compostable products $ $ Processes Suppliers Customers VALUES People Capital Products Raw Materials Service Wages $ Laws Employees Dividends $ Taxes $ Investments $ Investment Sustainability Link Earth’s Lithosphere Sensitivity/Involvement Community Technical Cycle