South Africa

1. South Africa Teresa Caminiti, Doyin Fisayo, Taku Maeda, Jacqueline Wrona, Frank Zhang

2. Skets (“Outline”) • Introduction to the team and work methods • Data sheet strategy and key facts • Case study and analysis • Video and lesson explanation • Key takeaways

3. Initial Game Plan • First conference call • Review assignment and parameters • Divide labor • Follow up individual calls • Check progress, set new deadlines, and brainstorm additional items • Final deliveries and practice

4. Tackling the Data Sheet • Began filling in initial data sheet template provided • Crossed information found across multiple websites • Reformatted data sheet to eliminate information not found or irrelevant and emphasize more prominent South African topics

5. Case Conflict in Action • Qualified black male is treated poorly after promotion as a result of existing racial prejudices among his subordinates. Conflict Analysis Solution • Management failed to address issue in advance to avoid internal struggles. • Tackle issue head on through open discourse and team-building activities.

6. Video Cultural Awareness • Video designed as a two part series: • Skit one enacts a scenario in which a culturally oblivious businesswoman is shunned for her ignorance towards language and local arts. • Skit two reveals the warmth a local South African will show to a foreigner who expresses interest in the heritage and culture of her surroundings. South African pride in its history, people, and traditions plays heavily in to its business persona and relationships.

7. Lessons Learned • Scheduling is TOUGH! • Communicating between various cultural backgrounds needs to be addressed with caution and understanding. • Sometimes you need to help each other out. • In the end, remember to have fun!

8. Dankie!