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Airport Parking in North America Brett Bain November 25, 2010. Taxation and Economic Conditions in North American Airports . Tax Structure - United States vs Canada US Government provides 2.8 Billion annually for Airport development and maintenance
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Airport Parking in North America Brett Bain November 25, 2010
Taxation and Economic Conditions in North American Airports • Tax Structure - United States vs Canada • US Government provides 2.8 Billion annually for Airport development and maintenance • Canadian Airports receive no funding and pay a minimum of 10% of gross revenues in tax • Economic conditions have significantly impacted airports in North America • Canada less impacted by economic downturn • US Airports more optimistic that the economy will rebound – not shared by all airports and regions • Due to geography and climate, Canada is less reliant on public transportation
Current Trends in Canadian Airports • Canadian airports have moved to technology solutions • Economic conditions have slowed the furthering of products • Many airports are now branding their products for easier consumer identification • Customer service and a focus on diversity of product selection are important factors • Off airport parking operators are a significant factor in revenue leakage in Canada
Trends in Major US Airports • Most US Airports still use a cashier booth method for revenue collection • Less reliance on technology • About 50% of major airports have recently adopted credit card in/out payment • Chip and debit cards not common in the United States • Use of Pay on Foot is limited • Credit Card express pay in lane being adopted • More limited use of the internet for parking and generally not integrated to PARC system • Many airports use the cashier collection method for revenues – some hesitancy to adopt automated operations • Focus on energy reduction and maintenance of structures is a trend
Other Factors Which Impact Consumer Choices • Consumer perception that airport parking is more expensive than off airport products • Perception has allowed off airport operators to thrive • Off airport operators tend to be national companies which allow for more available discount options • Consumers driven to lower priced products during economic downturn • Airports across North America have seen large decreases in short term hourly parking • Product Offering diversity and customer service key
So What is the Answer? • A collective approach by Canadian airports to address the revenue drain represented by off airport operators • Formation of a national parking brand to compete • Coordinated national and local marketing of the product • Unique branding from existing products in airports • Going head to head with off airport operators • National and international alliances among airports to be able to develop marketing programs to compete • EIA is prepared to offer jetSet as a national brand name to other airports
JetSet – The Future of Airport Parking in North America • 3,300 stalls – fully powered • 24 hour shuttle service • Fully automated operation • Three heated bus shelters with self service check-in (CUSS) • Full service valet facility with full service airline check-in counters & CUSS • Chauntry web application for pre booking
Jetset Pricing Structure Standards Rates Online booking Discounts
Advertising and Promotion • Travel agent promotions and FAM tours • Downtown street team events • Radio and TV ads, print media • Billboard advertising • Discount coupons • Lexus partnership promo • Westjet monthly vacation
Future Trends • US is moving forward with Credit Card In/Out Service • Tap and Go Chip Card is new but gaining ground • Pay on Foot and Credit Card Express payment are popular in Canada – not common in the US • Business Parking products which guarantee space and access for a premium price emerging • US moving away from manned cashier collection method is commencing • North American airports marketing and creating new products to increase customer base