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Employee Training

Employee Training. A Paradigm Shift about its Importance June 6, 2011. Conversation Flow. Background Importance of Training Delivery Methods Consideration for International Expansion Conclusion. Background. 15 years conducting training domestically and internationally

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Employee Training

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  1. Employee Training A Paradigm Shift about its Importance June 6, 2011

  2. Conversation Flow • Background • Importance of Training • Delivery Methods • Consideration for International Expansion • Conclusion

  3. Background • 15 years conducting training domestically and internationally • Administered 5 certification programs • Advanced certification administrator • Started computer-based training for AAAE (nation-wide)

  4. Painting a Picture • Training budget at airport have been cut by 30% (source AAAE) • Mandatory training dollars have not been cut

  5. Reasons for Training • Training is the key to success for many reasons • This is not about investment in employees, but the investment in the company. • Training can be a long term investment, but it creates a significant short-term advantage. • If employees can attend some decent training courses, you get an employee that is better qualified for the job. • It gives the employees confidence to do their jobs, reduces their tension, boosts their job satisfaction, gives them a chance to advance.

  6. Reason for Training • Training has a positive effect on recruitment • Sending staff to the training courses sends the message that they are valuable and encouraged to do better jobs. • Many people want to learn new things, because it keeps the work interesting. • The work becomes less frustrating, when in reality they learn more and become skillful on their jobs. • An aggressive training program is a strong element to attract new talents.

  7. Delivery Methods • Industry conferences (cut) • Webinars (up) • On-site training (up) • PDAs • Videos • Colleges and Universities

  8. Training Development Plans • Access strategic needs of your organization • Determine where gaps in talent exists • Develop a training plan • Implement Training • Most companies repeat the process once year

  9. International Training • Access the requirements for training within targeted country • Learning proper etiquette to conduct business • Provide additional time when conducting international training • Don’t talk about the way we do in America

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