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New Security Arena Impacts Requirements Opportunities

New Security Arena Impacts Requirements Opportunities. Christine J. Bodouva, AIA William Nicholas Bodouva + Associates Architects and Planners. Design Priorities for These Projects was: Optimal Functionality The Passenger Experience. William Nicholas Bodouva + Assoc. Experience.

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New Security Arena Impacts Requirements Opportunities

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  1. New Security ArenaImpacts RequirementsOpportunities Christine J. Bodouva, AIA William Nicholas Bodouva + Associates Architects and Planners

  2. Design Priorities for These Projects was: Optimal Functionality The Passenger Experience William Nicholas Bodouva + Assoc. Experience W I L L I A M N I C H O L A S B O D O U V A + A S S O C I A T E S

  3. Current WNB+A Aviation WorkExperiencing New Security Criteria • Focus Post 9/11 • Increased Security Criteria • Optimal Functionality • Passenger Experience • Port Authority NY & NJ / Jetblue Domestic Terminal • Manchester Airport Expansion W I L L I A M N I C H O L A S B O D O U V A + A S S O C I A T E S

  4. Traditional Terminal Concepts • Driving forces of design concept • Manned Ticket Counters • Ticket counter queue drove the size of the ticket lobby W I L L I A M N I C H O L A S B O D O U V A + A S S O C I A T E S

  5. BWI International Pier W I L L I A M N I C H O L A S B O D O U V A + A S S O C I A T E S

  6. Pre 9/11 Design Concepts • Driving forces of design concepts • Advent of e-ticketing = Smaller Ticket Lobby • Ticketing kiosks take up less area • Less queuing space required • Less staff W I L L I A M N I C H O L A S B O D O U V A + A S S O C I A T E S

  7. Pre 9/11 Design Concepts Security Check-point Security Queue E-ticket kiosks Ticketing Ticketing Ticketing Queue Ticketing Queue W I L L I A M N I C H O L A S B O D O U V A + A S S O C I A T E S

  8. After 9/11 Before 9/11 Post 9/11 Effects Terminal One - JFK W I L L I A M N I C H O L A S B O D O U V A + A S S O C I A T E S

  9. Passengers are arriving 2 + 3 hours early • More passengers in the terminal to process • More ticketing positions needed • More Security Check-point positions needed • More holdroom space needed • More concessions needed • More support spaces needed • More baggage in the system • More restrictive carry-on mandates • More passengers are checking-in at ticket counter • Passengers are checking in more bags • The security process is taking 2 and 3 times longer from added procedures • At ticket counter • At security check-point W I L L I A M N I C H O L A S B O D O U V A + A S S O C I A T E S

  10. Increased bag screening mandates • Additional screening of selectees at gate • Screening of employees needed • Screening small/cargo packages needed • Screening for flight catering needed • Screening of visitors to allow access to concessions - recapture lost revenues • Resulting in • Long lines • Crowded spaces • Overloaded systems • New spaces and functions added to terminals • Terminal need reconfiguring W I L L I A M N I C H O L A S B O D O U V A + A S S O C I A T E S

  11. Post 9/11 Design Concepts – Existing Terminals • Biggest Challenge faced • Implementing 100% Bag Screening W I L L I A M N I C H O L A S B O D O U V A + A S S O C I A T E S

  12. Manchester Airport, NHTSA Regional Airport Pilot Program W I L L I A M N I C H O L A S B O D O U V A + A S S O C I A T E S

  13. Manchester Airport, NHTSA Regional Airport Pilot Program W I L L I A M N I C H O L A S B O D O U V A + A S S O C I A T E S

  14. Manchester Airport, NHTSA Regional Airport Pilot Program W I L L I A M N I C H O L A S B O D O U V A + A S S O C I A T E S

  15. Manchester Airport, NHTSA Regional Airport Pilot Program W I L L I A M N I C H O L A S B O D O U V A + A S S O C I A T E S

  16. Manchester Airport, NHTSA Regional Airport Pilot Program W I L L I A M N I C H O L A S B O D O U V A + A S S O C I A T E S

  17. Changing Security Mandates What’s Ahead? Design Ideas for New Terminals W I L L I A M N I C H O L A S B O D O U V A + A S S O C I A T E S

  18. Bag Search Magnetometer X-ray Explosive Detection System (EDS) Ticketing New Design ConceptIn-Line EDS In the Ticket Lobby Secure Terminal Required Frontage Secure Terminal Ticketing, Security Check-point, and EDS functions combined into one process at front of terminal W I L L I A M N I C H O L A S B O D O U V A + A S S O C I A T E S

  19. New Design ConceptIn-Line EDS In the Ticket Lobby Secure Terminal Magnetometer Bag Search X-ray Explosive Detection System (EDS) Ticketing Queue Required Frontage More Cost Effective Option Fewer check-in/security positions , but more space for queuing W I L L I A M N I C H O L A S B O D O U V A + A S S O C I A T E S

  20. Magnetometer Ticketing New Design ConceptEDS Machines in the Bag Room X-ray Secure Terminal Video surveillance of level 3 manual bag search may eliminate the need for passengers to be present to open bags W I L L I A M N I C H O L A S B O D O U V A + A S S O C I A T E S

  21. New Design ConceptEDS Machines in the Bag Room Secure Terminal Magnetometer Queue X-ray Concessions Before Security Check-Point Ticketing If Well wishers are prohibited beyond security check-point then it may be advantageous to place concessions before check-point W I L L I A M N I C H O L A S B O D O U V A + A S S O C I A T E S

  22. No Wait Time Some Wait Time Long Wait Times Queuing Queuing Queuing Security Security Security Function / Costs / Customer Satisfaction $ $ $ $ $ $ $ Design Team / Financial Team / Airport-Airline Team We Need to Work Together To Find the Balance Investigate and Share New Ideas Turn Challenges into Opportunities W I L L I A M N I C H O L A S B O D O U V A + A S S O C I A T E S

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