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Health Administration Center Programs for Veterans and Their Family Members Veteran Service Officer Training

Health Administration Center Programs for Veterans and Their Family Members Veteran Service Officer Training. Glenn Johnson Chief of Communications 303-331-7864. HAC 101 The CHAMPVA Program Resources Eligibility Application process Benefits. Overview. Part of VHA’s CBO

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Health Administration Center Programs for Veterans and Their Family Members Veteran Service Officer Training

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  1. Health Administration CenterPrograms for Veterans and Their Family MembersVeteran Service Officer Training

  2. Glenn JohnsonChief of Communications303-331-7864

  3. HAC 101 The CHAMPVA Program Resources Eligibility Application process Benefits Overview

  4. Part of VHA’s CBO Administer health benefits for veterans’ families and for veterans with service connected conditions traveling or living overseas We establish benefits policy, determine eligibility, process claims and check for fraud, waste and abuse HAC

  5. HAC • Employees: • 720 staff members and growing • 36% are veterans • Many others are family members of veterans • One is a CHAMPVA beneficiary

  6. Cannot provide information contained in a claim or application, i.e. what it was for, the amount paid, etc. Can provide only general status of an application or claim as to where it is in processing Power of Attorney required to provide specific information regardless of any other appointment letter or relationship to beneficiary Access to Information

  7. CHAMPVA Beneficiaries

  8. Family members, not veterans Not eligible for TRICARE, beneficiaries can not choose between the two. Veteran must be permanently and totally disabled have died from a service connected condition been P&T at the time of death CHAMPVA-Eligibility

  9. Children Through age 18, if in school fulltime, age 23 If permanently disabled and VARO determines is Helpless Child CHAMPVA-Eligibility

  10. Spouses until divorce, NO EXCEPTIONS! Widow(er): until remarriage If remarriage ends (by death, divorce or annulment, beneficiary may be entitled to reinstatement Survivor remarried age 55 and older keeps CHAMPVA CHAMPVA-Eligibility

  11. If under age 65 and Medicare eligible, must be enrolled in Parts A and B If over age 65 and Medicare eligible: before June 5, 2001, must keep Part B if enrolled on June 5, 2001 on and after June 5, 2001, must enroll in Parts A and B CHAMPVA- Eligibility

  12. VARO notifies beneficiary of eligibility No notification to HAC Application required, information verified with VARO May take a long time Benefits backdated to date of qualifying event Application Process

  13. Application must include: Application (VA Form 10-10d) OHI Certification Form (10-7959c) Copy of Medicare card (if on Medicare) Application Process

  14. Application may include copy (never an original) of: Rating decision Marriage license Birth certificate/adoption papers DD214 or Report of Separation ALLOWS PROCESSING IN LESS THAN 30 DAYS-NO WAIT FOR VARO VERIFICATION Application Process

  15. After eligibility is determined, verified against DEERS -- benie does NOT have to update DEERS (weekly process) Cards, handbook, etc. mailed. Application Process

  16. Major medical plan Annual deductible $50/$100 max Shares cost 75% -- user pays 25% unless care provided by VA CITI Meds by Mail DME Inpatient, outpatient, mental health, substance abuse, prescription medication (includes those on MEDICARE), hospice CHAMPVA Benefits

  17. CHAMPVA Benefits • No network of providers or provider contracts • Complete freedom of choice! • Benies do NOT need to see a VA doctor - CHAMPVA covers them when they see a private provider

  18. CHAMPVA Benefits • Not Covered • Routine dental • Routine vision, unless disease • Chiropractic • Routine exams except school physicals • Custodial/Domiciliary Care (nursing home, long term care)

  19. CHAMPVA And Medicare • For those with Medicare or over 65 • Same program as for those not on Medicare or under 65 • Used to be called “CFL “

  20. Email, Web site (Forms, Information), Phone center All information is in the trifold/handbook Resources

  21. All CHAMPVA items Spanish in stock CHAMPVA Handbook Only Other languages and Braille upon request 3-5 weeks to translate Other Programs On request 3-5 weeks to translate Phone Center Any language Hearing impaired Language Availability

  22. HAC overview The Programs Resources Eligibility Application Process Benefits Summary

  23. Application must include: FMP Registration Form - VA Form 10-7959f-1 Rating decision Mail the application to: FMP Office PO Box 469061 Denver, CO 80246-9061 USA Foreign Medical Program

  24. Will receive a letter from us listing conditions we will pay for Veteran can have any % of disability including 0% 100% disability overseas does not entitle Veteran to full coverage, only listed conditions Application Process

  25. Claims must be made within one year of service Payments are made at the exchange rate on day of service Different rules in Philippines and Canada Philippines has a VA Veterans can us Canadian VA Application Process

  26. Questions ?

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