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Microsoft Dynamics CTI Connector for Cisco Contact Center

Enhance customer experience with Microsoft Dynamics Cisco Integration. Streamline call handling, increase customer satisfaction, and provide agents with access to vital customer information through ScreenPop and Click to Dial. Get the most out of your contact center now! Contact us at marketing@novelvox.com<br><br>For more information:<br>URL: https://www.novelvox.com/blog/microsoft-dynamics-cisco-integration-the-best-of-both-worlds/<br>

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Microsoft Dynamics CTI Connector for Cisco Contact Center

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  1. Microsoft Dynamics Cisco Integration: Enjoying the Best of Both Worlds

  2. Microsoft Dynamics Cisco Integration: The Best of Both Worlds Microsoft Dynamics Cisco integration brings you the best of both worlds: Easy calling features as well as simplified access to relevant customer information. But the major advantage of bringing Microsoft Dynamics CRM and CIsco telephony together translates for the agents.

  3. Benefits of Microsoft Dynamics Cisco Integration Microsoft Dynamics Cisco CTI Integration can bring a range of practical benefits to the way you interact with your customers: Enhanced Customer Engagement Efficient Call Handling Improved Reporting and Analytics Boosted Productivity Superior Customer Service Robust Data Security

  4. Biggest Library of Cisco Finesse Ready Integration

  5. About NovelVox NovelVox is a leading contact center solution provider offering unparalleled value to Cisco, Avaya, Genesys, DialPad, Five9, Zoom and Amazon Connect contact centers through advanced CX solutions ensuring the utmost level of customer satisfaction. The company offers seamlessly integrated and AI-powered solutions to upheave agent and customer experience. With over 300 deployments worldwide, the company provides unmatched and tailored support by modernizing customer service operations with its unified agent desktops, omnichannel solutions, AI-powered bots, wallboards, and much more.

  6. About NovelVox NovelVox is among the leading contact center solution provider in the world, having 5 global offices located in the United Kingdom, United States, United Arab Emirates, Kingdom of Saudi Arabia, and India. With more than a decade of hard work in providing best-in-class industry-specific solutions, we have made customers in 16+ countries with 150+ global deployments across many business verticals, including Banking, Telecoms, Logistics & Travel, Healthcare, Government, Education, and Retail. NovelVox creates industry-specific Agent Desktops with further optimization option to enable agents to offer personalized experience. The solution results in having meaningful conversations with the customers or citizens. www.novelvox.com +1 9288645100 marketing@novelvox.com

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