Preventing the separation of children from their families:

1. Preventing the separation of children from their families: the impact of social protection – social assistance and child protection - in Albania, Kazakhstan and Ukraine Anna NordenmarkSeverinsson, UNICEF Regional Office for CEECIS at “Social Work Social Development 2012: Action and Impact”, Stockholm, Sweden 8-12 July 2012

2. Rationale – whythisresearch? • 1.3 million children in alternative care, out of which 50% in large scale residential care – largest separation rate in the world – the “pull-effect” of the system • Increasingseparation of childrenfromfamilies in spite of efforts to ” reform ” the system

3. Rationale – whythisresearch? Continued… UNICEF Regional office CEE/CIS

4. On the research • Action research – to influence and advocate for reforms • Hypothesis: separation of childrenfromtheirfamiliesis an indicator of vulnerability of a family and canbepreventedwith a acombination of social assistance and social services (components of social protection). • Research questions: Whatis the impact of current social assistance schemes and social services on the mostvulnerable? What are the barriers to access of these (if any)? • Timing: Research in 2011 (data collection in spring, analysis and reporting in earlyfall, advocacy and technical assistance isongoing) • Scope: Albania, Kazakhstan and Ukraine • Methodology: Mixed methods (desk review, qualitative and quantitative data collection and analysis) • Sources of information: Survey data, semi-structured interviews with key (30/country) stakeholders, focus group discussions ( 4 groups w 10 participants each / country) with parents who are service users / receipients of SA and with services providers.

5. UNICEF Social Protection Work an overviewShow and Tell on Social Protection Bonn, 2011 Findings on the potential of social assistance and social services in the field of child protection / social protection to preventseparation of childrenfromfamilies

6. Social assistance • Countries have various social assistance benefits that children and parents can access • The infrastructure to administer them is extensive in all countries. • … but, the social benefits system is difficult to access and requiring a great deal of effort for little reward (as experienced by parents interviewed). • … and a large proportion of the recipients are the non-poor. • Categoricalbenefits are reachinghigher proportions of the poorestfamiliesthanmeans-testedschemes (especiallythe birthgrants, 0-3 benefitsand disabilitybenefits) ATTENTION! • They are mostoftentargetedtowardspovertyalleviationand canonlyindirectlypreventfamilyseparation, dysfunctionality and disintegration. • Multiple vulnerability often does not qualify for multiple supports… families often have to chose between benefits. • Exclusion of certain groups limit impact: i.e. informal carers, landowners

7. Social services • Social services remain over-relying on residential care, even if there are pilot initiatives for inclusive education, rehabilitation services, therapy and community based services for children with disability and children from vulnerable families. • Weakness of social work and the administrative and managerial infrastructure emerged as a key gap. • There is a lack of understanding about what social work is, how it differs from social assistance and what the functions and roles of a social worker are within the social protection system. • Tools of social workers,such as emergency social assistance, access to housing to respond to family crisis and acute risks of abandonment remain few. • Social workers report facing “demeaning attitude towards their profession, and little appreciation”. • Free legalaidexists in most countries, but isseldomused to challenge decisions made by the system on accessibilty to social protection and decisions on placement of children in care “People do not want to complain as it costs money. Besides, I think people do not trust and do not believe in positive consequences of complaints” Parent, Ukraine

8. Lack of information about services, benefits and access to justice – a barrier to access “The mentality here is still very much related to money and not to different types of social services that they could have or would support them. There needs to be more public awareness of social services. This lack of understanding also impacts as a barrier to the approaches and work of the professionals”. Local government worker (after piloting professional social work for 18 months in one locality on the lack of demand for social work support, Albania “I have absolutely no clue where I can refer for support for my disabled child. What other types of benefits I can additionally get” Mother of disabled child, Albania

9. Stigma and discrimination against service users a barrier to access “The state institutions close the doors to Roma or Egyptian families, or do not provide the right information. When they finally manage to find the right office, the employer says; well I am sorry but you missed the deadline and you can not apply anymore. So those families do not have access because they lack information and do not know the rules, procedures and deadlines to apply to social benefits.” Frontline worker, Albania “Institutions….that provide services or cash benefits are often aggressive and rude to families with disabled children” – "They come and check often; they even check children’s bed… it is so humiliating” Parent, Kazakhstan

10. Complexity to application process – a barrier to access • Numberand types of documents that have to begathered by applicants, oftenatsomeexpense: • Application involvestravel, stayovernight, (i.e. legacy of Soviet registration system - familieswithout registration are not eligible for benefits. Thosewho have migrated to cities have to return to the place wherethey are registered.) “They wrote a wrong letter in the name N., made a mistake. They said that I should redo it, so I had to come again, It is really hard, we save money for travel, we arrive and then we stay hungry all day. Just because of one wrong letter they force us to rewrite a document. We do the correction, we come again next day but the specialist is not there. Or, sometimes you give them a document, but they don’t know what to do with it. Because the person who is responsible is not informed enough. We also have to pay for all photocopies of these documents”. Parent, Kazakhstan

11. UNICEF Social Protection Work an overviewShow and Tell on Social Protection Bonn, 2011 Conclusions

12. Conclusion 1: In spite of weaknesses – impact canbeachieved “I am very satisfied with the support I received especially at the beginning. When I gave birth to my child they [social workers] helped me significantly. I did not have any money at all. They bought diapers even. Later they helped me to gather all the necessary documents to apply for social benefits. And now they also call me and ask whether any further assistance is needed.” Young mother with child under 1, Ukraine “Social services help families, they help to assess situations in adequate manner, they make families to feel more secure, they help to find solutions”. Grandfather, guardian of his granddaughter, Ukraine “If I did not receive this [service provided by NGO]…I would die or I would place have to place my children into an orphanage”. Formal kinship carer, Albania

13. Conclusion 2 – Impact is not maximized for a number of reasons • Disintegrationof social protection systems leads to limitedimpact to address other risks than most acute poverty. • Lack of supply: Incl. types of services, equitable distribution, cost of services, quality of services and bureaucracy - limit the impact on vulnerable families of existing social protection mechanisms and services. • Lack of outreach: Social assistance and social services systems tend to bereactiveratherthanpro-active. The services and benefitssystems do not reach out to activelyseek and engage withtheirtarget groups. Parents and carersthereforeneed to workreally hard to accessthem. • Lack of mechansims for creating synergiesbetweenpolicies and practicalintegration of the system (i.e. sharing information systems on beneficiaries, comprehensiveassessments on needs and contexts to guide delivery of comprehensive set of interventions, multi sectoral coordination etc.)

14. Conclusions 3 – some people are more likely to miss out… • Families with children with disabilities have least access to appropriate, relevant and responsive services. • Stumbling blocks to accessibility of services and benefits often multiply if you have a disability and reforms have not changed this. • Multiple factorscontribute to greatervulnerability: poor, rural and disability

15. Conclusions 4 – for design of systems and reforms • Synergies, synergies and integration… of policies and systems • Outreach • Activerecruitment of child protection cases (for benefits) • Recognition of multiple factors to vulnerability: Net better than brut when deciding on entitlements • Considerable investment at birth and early years • Focus on disability