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Support, Choice and Independence The Future of Social Care Bitesize training – October 2009

Support, Choice and Independence The Future of Social Care Bitesize training – October 2009. Introductions. Welcome! Eyes down for a full house…. Today we will cover. An introduction to Self-Directed Support Transformation programme – update Video and Question & Answer session

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Support, Choice and Independence The Future of Social Care Bitesize training – October 2009

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  1. Support, Choice and IndependenceThe Future of Social CareBitesize training – October 2009

  2. Introductions Welcome! Eyes down for a full house…

  3. Today we will cover • An introduction to Self-Directed Support • Transformation programme – update • Video and Question & Answer session • YOUR views – how you can shape things!

  4. National context • All started with “Putting People First” (2007) and a series of national pilots • DH released “Transformation Grant” to make this happen by 2011 • All Local Authorities in the UK are introducing Self-Directed Support (SDS)

  5. TRANSFORMATION TEAM Susie Mills <<<<<<<< Dee Tailor >>>>>>>> Gail Parfitt <<<<<<<< Cassie Weekes >>>>>>>> Sam Taylor, Susanne Maddox, Liselotte Tork, Gavin Fernandez, James Hopper, Dave King and Mary Crowner

  6. Definition of Self Directed Support • Simply put, SDS is a new model… • where service users & carers who are eligible for social care • … are offered a personal budget to spend on meeting their needs!

  7. But Self-Directed Support is more than this:

  8. Professional assessment Streamlined Supported Assessment Questionnaire Co-production with the customer Resource allocation Based on need Support Plan Person-centred Brokerage By in-house team or 3rd party Review 6 weeks and a year The social worker role is key The new system Self-Directed Support

  9. Assessment • The professional assessment is still crucial • The SAQ is short – and the customer should take the lead • In future, resources should be allocated more equitably – based on need

  10. Support Planning • A person-centred approach • Creativity and flexibility are important; as are… • Risk assessment and contingency planning • This is a conditional resource entitlement - activities must meet the required outcomes • Support plans are signed off by the council

  11. Brokerage • Brokers make the support plan a reality • They are specialists, and provide an independent view • Brokers present options to the customer • In Hillingdon we have an in-house team

  12. The role of the council • First and foremost - a responsibility to vulnerable people • Signing off support plans • To create a market infrastructure • To fill gaps in the market • To accredit and quality monitor providers

  13. Our approach in Hillingdon – when is this happening? • A number of pilots are currently taking place • From 1st August 2010, existing customers who receive day or domiciliary care will receive Self-Directed Support at their next review • From 1st April 2011, all new customers will receive Self-Directed Support

  14. Our approach in Hillingdon – aims • Providing full support for customers to make the most of the system and find the right support options • Giving realchoicein the range of support options available and control in how they are received • Helping people maintain independence and enjoy fuller lives • Extended information and advice support for all

  15. Self-Directed Support aims to bring the following benefits to Hillingdon’s staff: • Greater freedom to find the right solutions • Room for creativity and innovation • Less bureaucratic processes • Less paperwork • Improvements to Protocol • Better outcomes for residents

  16. Self-Directed Support aims to bring the following benefits to Hillingdon’s residents: • Greater choice in support • Greater choice in services to meet need • Putting customers in control • Boosted day-to-day independence levels • Increased autonomy in decision making • Greater equity • Better outcomes

  17. Videos … Followed by Questions & Answers

  18. You can help shape the change to SDS • In your view… • What is the most important area the transformation programme should address? • How can we make the change process more effective? • What can we do to support you in this change?

  19. Please attend one of our “invent events” • SAQ Invent Event - 10 Nov 9-12.30pm CR5 • Review Invent Event -10 Nov 1.30-5pm CR6 • Brokerage Invent Event - 11 Nov 9-1pm CR4 • Support Plan Invent Event - 11 Nov 1-4pm CR5 • Email transformingadultsocialcare@hillingdon.gov.uk

  20. What next? • DVDs • Team meetings • Another set of bitesize sessions • Training and detailed work with teams involved • Come and find us…we have an open door policy and would love to see you!

  21. Get in touch… • Transformation Team, transformingadultsocialcare@hillingdon.gov.uk Ext: 8386 • Add yourself to our contacts list • And keep checking our website www.hillingdon.gov.uk/selfdirectedsupport

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