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ENGAGING FOR SUCCESS:

ENGAGING FOR SUCCESS:. Directors Forum 8 th December 2011. Our report. A report to Government About engagement across the economy About engagement for performance. The Past. You are Here. The Future. ‘Key Enabler: Strategic Narrative’.

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ENGAGING FOR SUCCESS:

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  1. ENGAGING FOR SUCCESS: Directors Forum 8th December 2011

  2. Our report • A report to Government • About engagement across the economy • About engagement for performance

  3. The Past You are Here The Future ‘Key Enabler: Strategic Narrative’ Strong, visible, empowering leadership provides a strong strategic narrativeabout the organisation, where it’s come from and where it’s going. This givesa line of sight between the job and the organisation’s vision. The story is communicated clearly, consistently and constantly.

  4. Managers focus their people and offer scope Managers treat their people as individuals Managers who coach and stretch their people ‘Key Enabler: Engaging Managers’ Engaging Managers:

  5. ‘Key Enabler: Employee Voice’ There is employee voice throughout the organisation, for reinforcing and challenging views; between functions & externally; employees are seen as part of the solution – not the problem. This voice is an informed one because information is widely shared early and often. Employees views are sought and followed up; explanations are given if ideas/views not adopted. Employees are involved in developing solutions early – not informed of the next initiative. Options for change are discussed.

  6. ‘Key Enabler: Integrity’ There is organisational integrity – the values on the wall are reflected in day to day behaviours. These expected behaviours are explicit and bought into by staff. Keep it real – staff see through corporate spin quicker than customers or the public.

  7. Compartmentalised Thinking SERVICES AND SECTOR STRATEGY STRATEGY FOR: IT; ESTATES; CAPITAL ETC • EMPLOYEE / HR STRATEGY • Survey & act on it • eg Performance management, communications, listened to etc NB: • CIPD: 75% of Employee Engagement focused as above • Reactive engagement. About discretionary effort It is a way of running and doing business “ONE PAGE”: Services Strategy, Country, Positioning Strategy AND Values/Behaviours to deliver it People at heart of delivery and at heart of strategy WE TRACK PROGRESS OF STRATEGY TWO-WAY People help shape strategy People give continual VOICE WE MEASURE: Concerns, commitment, feedback NB: • CIPD: 25% of Employee Engagement focused as above • About proactive engagement An issue LEVEL 1 – TRANSACTIONAL; We act on employee feedback through surveys LEVEL 2 – TRANSFORMATIONAL

  8. The Next stage… • A Government Sponsored, Employer Led Task Force. To enhance levels of Employee Engagement across the U.K. workforce. • Launched by the Prime Minister and Ed Davey, Minister at BIS at No 10, in March 2011. • A ‘’Movement’’ driven and guided by the Task Force, and supported by a Sponsor group and by Guru and Practitioner groups.

  9. Task Force Launch

  10. SPONSORS Adam Balon, Co-Founder, Innocent Adam Crozier, CEO, ITV Amyas Morse, Auditor General, NAO Anthony Jenkins, CEO, Barclays Brendan Barber, General Secretary, TUC Charlie Mayfield, Chairman, JLP Chris Browne, MD, Thomson Airways Chris Hyman, CEO, Serco Clare Chapman, Head of Workforce, NHS David Frost, Director General, British Chamber of Commerce David Nicholson, CE, NHS Ed Sweeney, Chairman, ACAS Ian King, CEO, BAE Ian Livingston, CEO, BT Ian Powell, Chairman & Senior Partner, PwC Ian Sarson, CEO, Compass Group Jackie Orme, CEO, CIPD Jane Wilson, CE, CIPR John Cridland, Director General, CBI John Neill, Group CE, Unipart John Walker, Chairman, FSB Marc Bolland, CEO, M&S Martin Temple, Chairman, EEF Miles Templeman, Director General, IoD Paul Drechsler, CEO, Wates Group Paul Noon, General Secretary, Prospect Peter Housden, PS for Scotland Peter Rogers, CEO, Babcock Peter Sands, CEO, Standard Chartered Peter Searle, CEO, Adecco Group UK & Ireland Philip Green, CEO, United Utilities Ronan Dunne, CEO , O2 Rona Fairhead, Group CE, Financial Times Group Ruth Spellman, CEO, CMI Sir Gus O'Donnell, Head of Home Civil Service Sir Kevin Smith, CEO, GKN Sir Martin Sorrell, CEO, WPP Sir Stephen Bubb, CE, Acevo Sir Suma Chakrabarti, Permanent Secretary, MoJ Sir Win Bischoff, Chairman, Lloyds Stephen Howard, Chief Executive, Business in the Community Steve Elliott, Director General, CIA Tim Jones, Lead Partner, Freshfields Tim Melville-Ross, Chairman, DTZ & HEFCE Tom Glocer, CEO, Thomson Reuters Will Hutton, Executive Vice Chair, Work Foundation

  11. Employee Engagement Report & Recommendations www.engagingforsuccess.org info@engagingforsuccess.org

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