Survey Purpose Is Two-fold

1. NMAHP – Readiness for eHealthHeather StrachanNMAHP eHealth LeadeHealth Directorate Scottish Government

2. Survey Purpose Is Two-fold • To support NMAHPs develop specific action plans for progressing the national and local eHealth programmes • Provide a high level assessment of capability and capacity that will inform the national eHealth programme development and implementation

3. NMAHP Contribution to eHealth Aims Leadership and Engagement • Involvement of the NMAHP community in leading local eHealth activity and NMAHP Contribution to eHealth participating in the development and delivery of the National eHealth programme Workable Solutions and Infrastructure • Ensuring NMAHPs have fit for purpose infrastructure and software solutions to support decision making and communication at the point of care EHealth Capability • Equipping NMAHPs through training education and development in information and knowledge management skills Management of Knowledge • Development of best practices and processes in the creation, capturing and reuse of knowledge for decision making and communication

4. Survey Design • Pilot undertaken • Pragmatic • Capture high level description with detail to illustrate • Draw out good practices to build upon • Identify barriers for tackling • Style and language to be familiar and understandable • A Self Assessment Tool • Probe and guide on eHealth priorities • Support action planning • Platform for sharing practices geographically, across practice areas

5. eHealth Infrastructure & Solutions e- Health Capabilities Management of Knowledge • Ensuring NMAHPs have fit for purpose infrastructure and software solutions to support decision making and communication at the point of care • Development of best practices and processes in the creation, capturing and reuse of knowledge for decision making and communication • Equipping NMAHPs through training education and development in information and knowledge management skills Leadership & Engagement • Involvement of the NMAHP community in leading local eHealth activity and participating in the development and delivery of the National eHealth programme Survey Tools Around Each NMAHP eHealth Aim….

6. Focus of this Survey Tool Example of Survey layout

7. Another typical layout example

8. Format Overall Question: Do NMAHPs have the competencies required to support the development, implementation and usage of eHealth and where required, what opportunities are available to help develop these competencies? Confidentiality and security, working clinical systems etc. Next level question • To what extent is training and development in eHealth identified as part of Training and Development Plan i.e. • How well is training and development resourced? • To what extend is support available following training? Sub questions: • What is in place relative to the ideal? • What barriers/constraints? • What good practice, innovation to build upon? • What priority actions?

9. Process • Co-ordinator indentified • Meeting's) set up – NMAHP eHealth Leads, eHealth and Knowledge Management Staff • Led by facilitator • Findings recorded live – evidence added if available

10. Outputs Format • Local action plan • Summary report • MKN and portal access for sharing experiences, good practices Outputs • High level mapping of capability and capacity • Indicators of success developed from good practice, barriers and agreed actions • Toolkit to support clinical engagement and share experience What next? • Influencing the change and benefits work stream • Sharing good practice via the Managed Knowledge Network • Possibly identifying new projects • Informing the national eHealth programme

11. Leadership & Engagement Indicators for Success • Get together: to create a stronger voice and impact by working together • Clarify roles: get clarity on roles, remit and levels of accountability and influence from Directors & Board • Be known and build influence: collectively seek to build linkages nationally and with local clinical, management and support colleagues • Promote the benefits: promote the benefits however small, to help things scale up

12. Infrastructure & Solutions Indicators for Success • Know what you’ve got and understand its current and potential use: locally and nationally • Learn from others: learn from others’ experience and investment in infrastructure and tools • Build close working relationships and design for clinical benefits: ensurecross working with clinicians, eHealth & ITand communication • Create easy wins: seek out opportunities to deliver and promote easy wins

13. eHealth Capabilities Indicators for Success • Know what competencies are needed: understand what‘eHealth capabilities’ means • Seek to get e-Health recognised as a basic skill set: to be integrated into training and development e.g.KSFs, PDPs • Make the most of what is there: explore opportunities for getting most out of existing resource • Use of Champions: for on site and continued support

14. Management of Knowledge Indicators for Success • Identify what information is needed: how to obtain it and how it can be used to support improvement in clinical practices • Know what tools and resources exist to support best use of knowledge for clinical practice whether paper or electronic • Maximise use of information and knowledge: in guidance, communication and best practice processes and tools • Help shape the development of eHealth to make it easier to what is needed to support and improve clinical practice • Help ensure eHealth information becomes integrated into ways of working and is used to underpin improvements