Department of Commerce and Economic Opportunity

1. Department of Commerce and Economic Opportunity Patrick Quinn, Governor Warren Ribley, Director www.ilsbdc.biz

2. Illinois Entrepreneurship Network Illinois SBDC Orientation New Director Training www.ilsbdc.biz

3. IEN/SBDC Logo www.ilsbdc.biz

4. ILLINOIS SBDC • The Illinois Entrepreneurship Network (IEN) in partnership with the Department of Defense and the US Small Business Administration provide business assistance programs to meet the needs of small businesses in Illinois. www.ilsbdc.biz

5. Illinois Entrepreneurship Network • Illinois Entrepreneurship Centers • Illinois Small Business Development Center • Illinois SBDC International Trade Centers • Illinois Procurement Technical Assistance Center • IEN Business Information Center • Illinois Small Business Environmental Assistance • Illinois Manufacturing Extension Centers www.ilsbdc.biz

6. Illinois SBDC Locations www.ilsbdc.biz

7. IEN SBDCCenterConnect Site https://state.ildceo.net/centerconnect username@ildceoweb.net www.ilsbdc.biz

8. Visions and Mission of the Illinois SBDC • Illinois SBDC Strategic Plan • Vision - To be the foremost resource for business growth and recognized as advancing the Illinois Economy. • Mission – To provide Guidance for Business Growth. www.ilsbdc.biz

9. Clients • The SBDC serves small businesses, pre-venture clients, and entrepreneurs. These small businesses comprise more than 99% of the business firms in the state. Over 3.7 million of the state’s workforce of 5.7 million are employed by small businesses, and this segment of the economy represents the greatest opportunity for job and other economic growth. Over 98% of the nearly 653,000 businesses in Illinois employ less than 100 workers and 85% of the small firms in Illinois employ less than 20 people www.ilsbdc.biz

10. Type of Clients • Pre-Venture or Nascent: Individuals interested in starting a business seek information, counseling, and training assistance necessary to start a business. • Start-up: Clients seek assistance and skills to overcome the obstacles faced during the establishment and operation of their business. • Established: Clients are beyond their first year of operation. These are small businesses that need assistance with specific issues or problems Rapid-growth potential: These firms have the potential for rapid growth or may already be growing at a rapid rate. Faced with difficult challenges, these firms need more specialized, in-depth assistance to help them plan and manage their growth. www.ilsbdc.biz

11. Illinois Entrepreneurship & Small Business • Small Business Development Center (SBDC) • IEN Business Information Line • Entrepreneurship Centers • Environmental Assistance Program • Procurement Technical Assistance Center www.ilsbdc.biz

12. Small Business Development Centers (SBDC) Procurement Technical Assistance Centers (PTAC) SBDC with International Trade Centers (ITC/NOC) Small Business Incubators Illinois SBDC www.ilsbdc.biz

13. Capital Formation and Loan Analysis Financial Management Business management Skills Economic and Business Data Analysis Marketing and Advertisement Business Planning Market Research Personnel Management Office Automation and Computer Utilization SBDC SERVICES One to One Business Counseling www.ilsbdc.biz

14. Using computers in a small business Marketing a small business Small business taxation Financial analysis/access to capital in a small business Starting a small business Expanding a small business SBDC SERVICES Training /Workshops www.ilsbdc.biz

15. PTAC SERVICES • PTAC Centers Can Assist You With: • Identifying Appropriate Government Agencies • Targeted Contracting Opportunities • Bid Requirement Information • Bidder Applications www.ilsbdc.biz

16. PTAC Services Continued • Government Standards and Specifications • Bar Code and Packaging Information • Quality Assurance Guidelines • Contract Administration Information www.ilsbdc.biz

17. Foreign export opportunities Financial assistance resources International trade market research ITC/NOC Services www.ilsbdc.biz

18. Small Business Incubator • Shared Centralized Services • Clerical and Administrative help • Receiving and shipping facilities • Conference rooms and office equipment • Frequently lower than market lease rates www.ilsbdc.biz

19. Some Incubator Locations www.ilsbdc.biz

20. IENBusiness Information Center • Created in 1994 by the Business Assistance and Regulatory Reform Act. • Based on Input from Business Owners • Implemented in Conjunction with a Task Force made of various state agencies and business community representatives. www.ilsbdc.biz

21. Business Startup Publications Business Regulatory Information Regulatory Assistance Regulatory Flexibility Links to Other Resources Exceptional Customer Services Toll Free Help Line: 800/252-2923 www.ienconnect.com IEN Business Information Center Services www.ilsbdc.biz

22. IEN Business Information Center • Over 277,000 in Client Activity since August 1995 • Overall Customer Satisfaction Rating of 97% • Saved Time or Money by using the Center 94% www.ilsbdc.biz

23. Environmental Assistance • Located in non Regulatory Agency • Toll free help line : 800-252-3998 • Free & Confidential www.ilsbdc.biz

24. Woman/Minority Business Development • Assist Individual Companies • Liaison to Business Resources www.ilsbdc.biz

25. Since its inception in Illinois SBDC has: Counseled 302,332 clients – Trained 331,901 people Created 73,591 jobs - Retained 96,094 jobs Successfully assisted 14,865 clients in obtaining loans in the amount of $2.16 billion. Helped 10,534 businesses get started - Helped 4,311 businesses expand PTAC Contract Dollars Assisted- Over $9.0 billion - SBDC ITC Sales Assisted –Over $1.95 billion The Small Business Development Center has been in existence since 1984 www.ilsbdc.biz

26. DCEO Programs and Publications • Network Brochures • DCEO Programs and Services Guide • SBA\DCEO Resource Guide • Environmental Program • IEN Help Line • Starting a Business in Illinois Handbook • Capital Access Program www.ilsbdc.biz

27. DCEO Programs and Publications continued • Participating Loan Program • Recycling Program • The Edge Program • IRS • OSHA’s Knocking www.ilsbdc.biz

28. IllinoisEntrepreneurship& Small Business Big Solutions for Small Business 800-252-2923 www.ilsbdc.biz

29. Current SBDC Focus • Core Services: • Individual Client counseling • Education and training • Capital • Technology • Information • Advocacy www.ilsbdc.biz

30. SBDC Directors Job Description • Provide one on one counseling services • Coordinate and develop training programs • Administrative support of Center • Develop and update a work plan • Develop additional resources www.ilsbdc.biz

31. Center Activities • Your Center Scope of Work • Business Counseling • Business Training • Professional Development/Training • Market Interaction and Assessment • Economic Impact • Minority/Women Business Outreach www.ilsbdc.biz

32. Organizational Structure • Host Institution • DCEO/Small Business Program Manager/Network Coordinator • Small Business Administration (SBA), Department of Defense (DOD) www.ilsbdc.biz

33. Organizational Structurecontinued • Network Coordinators Role • To increase DCEO’s support to the Illinois Small Business Development Center Network. With an increased presence in all of the various types of Network centers, DCEO will demonstrate to its partners an enhanced commitment to the overall Illinois SBDC mission. www.ilsbdc.biz

34. Communications • E-mail • DCEO/Center Meetings • Site Visits • Policy notes www.ilsbdc.biz

35. Visions and Mission of Your Center • Center Strategic Plan www.ilsbdc.biz

36. Center Operations • Reporting • Counseling • ManagementTraining Reports (888) • Economic Impact • Cooperative Agreement Procedures • Budgets • Narrative Report www.ilsbdc.biz

37. Client File Documentation • Signed Client Profile • Counselors Notes • Signed Economic Impact www.ilsbdc.biz

38. Training Documentation File • Separate file for each sponsored Training Event • Sign in Sheet • Copy of event Information (888 information) • Copy of Promotional Brochure • Copies of Promotional Publications www.ilsbdc.biz

39. Illinois Entrepreneurship and Small Business Growth Association • An Illinois not-for-profit corporation, was formed in 1993. • IESBGA shall support, promote and facilitate the exchange of information among its members and with local, state and national agencies and organizations which share common interests of IESBGA members, coordinate and assist in providing professional staff development and client training opportunities for member institutions, their staff and clients and engage in planning and developing activities to support the continuation of quality programs and services by IESBGA members. • The IESBGA maintains the Professional Development Certification Program. • http://www.growilbiz.org

40. Reporting System • Softshare WebCATS www.ilsbdc.biz

41. ASBDC - Association of Small Business Development Centers Cash Match Common Terms and Acronyms www.ilsbdc.biz

42. Conflict of Interest Policy - Cooperative Agreement - Direct Costs – Lead (Center) SBDC - Common Terms and Acronyms Continued www.ilsbdc.biz

43. OMB Circulars - Program Announcement - Program Income - Program Manager - SBA Project Officer - Common Terms and Acronyms Continued www.ilsbdc.biz

44. SBDC Cosponsored Training – SBDC Director - SBDC Program Announcement - Common Terms and Acronyms Continued www.ilsbdc.biz

45. SBDC State/Region Director - SBDC Training - Small Business Incubators - Common Terms and Acronyms Continued www.ilsbdc.biz

46. Softshare - WinCATS - WebCATS - Common Terms and Acronyms Continued www.ilsbdc.biz