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Exchange 2003 Technical Overview

Learn about the administration enhancements, client features, security aspects, and deployment upgrades of Microsoft Exchange 2003. Discover the management tools, Outlook integration, web and mobile access, and security features offered by the platform.

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Exchange 2003 Technical Overview

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  1. Exchange 2003 Technical Overview Manish Kalra mkalra@microsoft.com Microsoft Corporation

  2. What we will cover: • Administration Enhancements • Outlook Client Features • Outlook Web Access Features • Outlook Mobile Access • Security and Privacy Features • Deployment Upgrades

  3. Agenda • Exchange 2003 Management • Exchange 2003 and Outlook 2003 • Outlook Web and Mobile Access • Exchange 2003 Security Features

  4. Exchange 2003 ManagementStandard vs. Enterprise Edition

  5. Exchange 2003 ManagementCompatibility Matrix • Exchange Server fully supports Windows Server 2003 AD environments • Exchange 5.5 SP3, Exchange 2000 SP2/SP3, and Exchange 2003 work with Windows 2003 Global Catalogs and Domain Controllers • Exchange 2003 Server is the only version of Exchange supported on Windows Server 2003 • Exchange 2000 Enterprise cannot be upgraded to Exchange 2003 Standard

  6. Exchange 2003 ManagementNew Manageability Features • Exchange System Manager • Multiple Mailbox Move • Mailbox Recovery Center improved • Improved Error Reporting • Public Folder Management • DNS Resolver Tool • Dynamic Distribution Lists • Volume Shadow Copy Service

  7. Mailbox Recovery Center • Allows mailboxes to be recovered in the event they are disconnected from their AD user account

  8. Exchange 2003 and Outlook 2003Outlook 2003 Design Goals • Arrangements • Date, subject, conversation, etc. • Confusing and unnecessary features from the default view • Keep track of important messages • Easier interface for beginning users • Provides quick access to information • Ability to work offline

  9. Exchange 2003 and Outlook 2003Outlook 2003 Interface Favorite folders Right-hand view pane Arrange by conversation Search Folders Quick flags Quick navigation pane

  10. Exchange 2003 and Outlook 2003Quick Flags • Manage and prioritize messages • Six different flag colors • You decide what the colors represent • You can assign reminders if you like • Does not interrupt reading/triage process • Flagged messages appear in “For Follow Up” folder

  11. Exchange 2003 and Outlook 2003 • Provides flexibility in organizing e-mail • Live search that acts as a folder • Scales to different levels of expertise • Beginner: Out-of-the-box folders • Intermediate: Search Folder templates • Advanced: Any query you can imagine

  12. Exchange 2003 and Outlook 2003Outlook and Network Connectivity • Prior versions of Outlook • Assumes a perfect network • Default mode is Online • Offline mode helps but not enough • Outlook 2003 remote synchronization • Cumbersome • Solutions: • Cached Exchange Mode • RPC over HTTP

  13. Exchange 2003 and Outlook 2003Cached Exchange Mode • Improved Synchronization • Handles connectivity changes • Bandwidth-conscious • Handles Power State Transitions • Conflict resolution

  14. Internet Exchange 2003 and Outlook 2003RPC/HTTP Topologies – Option 1 Domain Controllers Exchange 2003 RPC Proxy Server ISA Server RPC over HTTP Global Catalog Server Exchange 2003 Server

  15. Internet Exchange 2003 and Outlook 2003RPC/HTTP Topologies – Option 2 Domain Controllers Front-end Proxy Server Exchange 2003 Server RPC over HTTP Global Catalog Server

  16. Exchange 2003 and Outlook 2003PST / OST Enhancements • Unicode support has been added to the stores • Outlook will use Unicode if the server supports it • OST – offline or cached mode • PST – auto-archive • Existing OST/PSTs will not be upgraded • New size limit on OST/PST (>100 GB) • Default size is 10 GB and can be controlled by the admin via policy

  17. Exchange 2003 and Outlook 2003Outlook 2003 Feature Requirements

  18. Improved client experience Outlook 2003 look Spell check Tasks Rules Security improvements S/MIME Attachment download prevention outside firewall External content filtering Form logon and timed log off Exchange 2003 Outlook Web Access Outlook Web Access Outlook 2003

  19. Outlook Web and Mobile AccessOutlook Web Access • HTML version of Outlook 2003 • Features requested from Outlook 2002 • Spell check, tasks, rules, mark read/unread • New features from Outlook 2003 • Quick flag support, reading pane, etc.

  20. Outlook Web and Mobile AccessOutlook Mobile Access (OMA) • Outlook Web Access for mobile devices • The ‘device reach’ solution in Exchange’s mobile strategy • Generates different markup for different devices • Updates through .Net Framework ‘Device Update’ • Complete rewrite from Mobile Information Server 2002 • Built on .Net Framework Mobile Controls • Any device with a browser can use the application

  21. Outlook Web and Mobile AccessOMA Features • Triage E-Mail • Send, reply, forward, etc. • Find People • Search GAL, establish calls, send e-mail, etc. • Calendar • Manage meetings and appointments • Tasks • Update, mark as complete, etc. • Contacts • Add to Contacts from GAL

  22. Outlook Web and Mobile AccessExchange Up-to-Date Notifications • Control message designed to “wake-up” an Exchange ActiveSync capable device • Always-On, Always-Up-To-Date • End user value: • Better utilization of device resources • User experience consistent with device expectations • Background operation

  23. Exchange 2003 Security FeaturesJunk E-Mail (Spam) vs. Viruses

  24. Exchange 2003 Security FeaturesEnterprise Requirements for Anti-Spam • False positives are the #1 enterprise concern • Valid mail in the junk folder is as good as lost • Block at the gateway whenever possible • User never sees it • Reduces impact Administration • End-to-end solutions • Easy to manage • Balance corporate and end-user control

  25. Exchange 2003 Security FeaturesExchange 2003 Anti-Spam • Connecting Filtering • IP-based • Global Allow and Deny lists • Sender Filtering • Messages from specific user or domain • Messages with blank sender • Verification of anonymous senders • Recipient Filtering • Messages sent to nonexistent recipients • Allow only authenticated users to send to a DL

  26. Exchange 2003 Security FeaturesExchange 2003 Antivirus • New AV API 2.5 • Antivirus can run on Exchange Servers that do not have resident mailboxes • New support for antivirus features • Delete messages • Send messages back to sender

  27. Exchange 2003 Security FeaturesOWA Security and Privacy • Supports Secure MIME (S/MIME) • Allows encryption and digital signature • Junk e-mail and sender filters • Similar to Outlook 2003 • Automatic logoff • Inactivity time-out automatically closes session • Attachment Blocking

  28. DeploymentUpgrade, Migrations, Co-existence

  29. Deploying Exchange 2003Exchange 2003: Easiest version to deploy, ever! • Path from Exchange 5.5 • Install new server, move users, no client touch • Path from Exchange 2000 • In-Place upgrade of server, minimal downtime • New Tools in Exchange 2003 for E5.5 Customers • Step by Step Deployment Guidance • Pre-move reports and analysis of NT4/E55 sites • Active Directory Deployment Validation Tools • Tools to check DNS registrations, network configuration • Active Directory Connector (ADC) Wizard eases setup of ADC connection agreement • Public and System Folder Migration Tool

  30. Exchange and Windows ServerCo-existence All of these servers can coexist in the same topology! Windows 2000 SP3 GC/DC Windows 2003 GC/DC Exchange 2003 Windows 2003 Exchange 5.5 NT4 Exchange 5.5 Windows 2000 Exchange 2000 Windows 2000 Exchange 2003 Windows 2000

  31. Desktops • Outlook 2003, 2002 (XP), 2000 • OL2003 comes with Exchange CAL • OL2003 can install on previous version of Office • Best online, offline, Cached Mode • OL2003 mobile/remote workers • Outlook Web Access • Non-Windows Desktops • Desktop Migrations • Occasional, “desk-less”, Email Users

  32. Deployment Recommendations • Active Directory (AD) is important, continue with your AD deployment • Leverage Active Directory Migration Tool (ADMT) 2.0 for NT4 migration to AD • Exchange 2003 is architecturally very similar to Exchange 2000 • Outlook 2003, OWA and Mobile Devices will benefit your users, especially remote and mobile users • Instant Messaging – migration to Office Live Communication Server • Server and Site Consolidation Planning should be considered

  33. Microsoft Operations Manager (MOM) • Management solution for distributed systems • Exchange Management Pack • Out-of-box alerting and monitoring for Exchange based upon 1700 Rule Definitions • All components and topologies are monitored • Exchange Mailbox/Transport, AD, IIS, Outlook 2003 • Available for Exchange Server 2003 • More Information http://www.microsoft.com/exchange/mom

  34. MOM ConsoleKnowledge Base • Knowledge is a key feature • Facilitates rapid issue resolution • Empowers front line operators • Less escalation • Faster resolution

  35. Session Summary • New Exchange 2003 management features • Outlook 2003 features • Outlook 2003 and Exchange 2003 are better together • Outlook Web Access and Outlook Mobile Access • Exchange anti-spam and antivirus • Outlook 2003 and OWA security

  36. Next Steps • Try It • http://www.microsoft.com/technet/traincert/virtuallab/exchange.mspx

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