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OAUG EBP CRP Findings

OAUG EBP CRP Findings. Atlanta. October 21, 2005. Agenda. Agenda. Purpose for Presentation Genpact Introduction Case Studies and Detailed Review of Product Comparison. Purpose of Presentation. Review Status of CRPs for Oracle Enterprise Budgeting & Planning

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OAUG EBP CRP Findings

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  1. OAUG EBP CRP Findings Atlanta October 21, 2005

  2. Agenda Agenda • Purpose for Presentation • Genpact Introduction • Case Studies and Detailed Review of Product Comparison

  3. Purpose of Presentation • Review Status of CRPs for Oracle Enterprise Budgeting & Planning Originally this presentation was to focus on the completed implementations of Oracle EBP. These projects with V1 have been placed on hold until the release of V2 in September of 2005 which appears to be substantially more mature in functionality and technology. • Review Comparative Analysis Versus Competitive Products

  4. Agenda Agenda • Purpose for Presentation • Genpact Introduction • Case Studies Introduction and Detailed Review of Product Comparison

  5. Genpact Overview and History GE Capital International Services Shared Service Center 1997 to 2004 Genpact 2005 80+ Global 2000 Genpact

  6. Consumer Lending • We manage collections across 250,000 private label credit cards daily Insurance • We process 720,000 insurance claims annually Retail • We handle $35 billion in daily cash settlements for 30 retailers Energy • We manage billing for a billion dollar energy services business A Snapshot of Our Global Operations Industry-Specific Processes Applications & Technology Oracle • Genpact is the 4th largest Oracle E-Business Suite Consulting Organization • Genpact Supports Over 65 Global Instances Finance / Accounting • We process 60% of GE’s payables globally – $40 billion in payables over 6 mil. invoices • We close the books and manage SEC reporting for 15 GE Capital businesses • We process over $4 billion of outbound billing invoices Global Operations • We reconcile loan balances across GE’s 2,600+ legal entities across 48 currencies • We reconcile 90,000 accounts for 28 businesses globally • We serve clients in 40 countries, in 19 languages • Our 18,000 employees have 27 nationalities Denotes a Genpact operating location

  7. Agenda Agenda • Purpose for Presentation • Genpact Introduction • Case Studies and Detailed Product Review

  8. Case Studies Introduction • Genpact Internal Implementation • Product Evaluation for multiple 3-20B+ Businesses

  9. Current Tollgate with No issues Current Tollgate with Minor issues Current Tollgate with Major Issues P 1 May 05 15 May 05 1 Jun 05 15 Jun 05 1 July 05 15 July 05 1 Aug 05 15 Aug 05 1 Sep 05 15 Sep05 30 Sep 05 1 Mar 05 15 Mar 05 1 Apr 05 15 Apr 05 Project Phase 1 completed P TG2 Project Completed Internal Projects P * TG5 LAN/WAN separation 6 Apr 05 P TG3 & TG4 TG5 Global Connectivity Ph2 (Other Sites & Integration) 3 Apr 05 18 Apr 05 P Ph1 (GGN,HYD, MEX) TG3 TG6 (Stress Test) TG4 & TG5 TG4 & TG5 Active Directory Core HR with reports 29 Apr 05 12 May 05 17 Mar 05 7 Apr 05 SSO enabled with HRSS & e-EMS P * TG5 TG3 TG4 Ebusiness Suite 27 May 05 20 Apr 05 30 Mar 05 TG5 * TG3 TG4 (1000, 0) (11539,3567) (12391,7627) (12391,11536) (12391,12391) (3567, 0) (7627,1000) SSO ID Migration 13 May 05 27 May 05 10 June 05 24 June 05 Remoteoffice.com go-live 5 Mar 05 18 Mar 05 * TG1 TG5 TG3 TG4 Dial VPN 29 Mar 05 11 Apr 05 4 May 05 20 June 05 13 May 05 P * TG3 TG4 TG5 Data Center Separation 15 Mar 05 17 Apr 05 5 June 05 P TG5 TG3 & TG4 Genpact WAM (SSO) Mail – Ph 1 1 Apr 05 12 May 05 All user mailboxes created Sametime & Blackberry Rollout P IM – Ph 1 Webchat rollout TG4/TG5 -IM TG4/TG5 - Mail TG2 TG3 Mail & Messaging 6 Apr 05 10 May 05 17 May 05 14 Mar 05 TG4 & TG5 TG2 TG3 TG1 Mgmt Rail 20 May 05 15 June 05 25 July 05 1 May 05 GESS App migration TG5 TG3 TG4 Application Migration 1 June 05 22 Mar 05 20 Apr 05 E-mail & AD integration P TG2 TG3 TG4 TG5 Identity Management 20 Aug 05 27 Mar 05 18 Apr 05 3 Jun 05 18 May 05 eTnL go-live eTnL TG2 TG3 & TG4 TG5 SSO enable Data Migration to NAS Genpact Portal 20 May 05 14 Jun 05 15 Jun 05 P SSO enable TG2 TG3 TG4 TG5 Learning Mgmt System 19 Apr 05 31 May 05 1 June 05 12 May 05 Ph1 – LMS with Guest ID access * TG1 TG2 TG3 TG4 TG5 POP Migration 10 Mar 05 30 Mar 05 5 Apr 05 2 May 05 20 June 05

  10. IT Transition Phase I ( Jan 1 to June 30) • IT Transition Execution – The Organization • Central PMO to coordinate and risk manage all projects (50+ projects, 400+ project team) • Global Help Desk (24x7) to provide L1 and L2 support for all Genpact locations & mobile employees • Comprehensive ‘All Employee’ communication and Web Site on the IT Transition • Transition Ambassadors for floor-level support to process associates • IT Clinic for handling special requirements of leadership, contractors, remote employees • Representative Projects • Establish Data Center, Network Infrastructure, Security • Establish desktop standards, Inventory Physical Assets • Define Corporate Structure, Processes, Hierarchy, New Organiziations, Acquisition of Creditek • Implement Administrative Applications – Oracle HR/Payroll, Financials • Evaluate and Implement Supporting Systems – EBP, OFA, LMS, Blackberry, Email • Implement New Systems – Siebel CRM • Establish Global Help Desk (24x7) to provide L1 and L2 support for all Genpact locations & mobile employees

  11. Sample Challenges Genpact POP Migration : Move to Genpact POP at Cincinnati Challenges : Ordering & commissioning of approx. 70 T1s & 2DS3s and migration of Voice & Data circuits and IGX equipment to Genpact POP. LAN & WAN separation : Setting-up of Genpact 58.x network Challenges : Obtaining of 50,000 Public IP addresses. Installation of approx. 100 network devices (Routers, Switches, Firewalls) with-in short time. Setting-up of standards for Genpact connectivity to customers (Firewall rules). Establish Infrastructure : Procure and Install 700 Servers – 20 Terabytes of data

  12. Genpact Internal EBP Project • Genpact Team Trained Along with OCS • Genpact is co-located with Oracle Development in Hydrabad • Implemented EBP v1 in Stand Alone Fashion • Developed Business Cases with CFO • Discovered Functional Issues Causing Delay • Inability to Customize • Did not support complex allocations • Multiple sets of books issue in V1 • References Indicated Problems in V1 • Implemented OFA Until EBP Allocations is Enhanced • Validated Technology Support Superiority to ESSBASE • Created EBP Evaluation and CRP Center for OFA / Hyperion Conversions

  13. Multi-Company Evaluation End of Life – New Tools Needed Businesses primarily using these tools for consolidation 8 6 4 2 0 Hyperion Cognos/Other OFA 3 3.5 7.5 No of Businesses

  14. Basis for Evaluation Questions External Drivers for New EPM Tools Should we consolidate our reporting tools? Should we combine our Planning Analysis and Reporting tools? Does one size fit all? AMR Research Report July 2005

  15. Industry Perspective – Why Do Anything • Nearly 70% of the company surveyed indicates that integration with underlying business application are supporting data is of highest importance. • High contribution planning comes next, at 60% • Control of the process beyond “spreadsheet hell” ranks third, with slight more than 50%. • Accelerating the frequency of planning cycle places fourth, with slight less than 50%. AMR Research Report July 2005

  16. Does One Size Fit All Business AMR Research Report July 2005

  17. Our Focus on Product Comparison Each Business Unit will have Distinct Needs and Drivers, This is to provide a comparison in those areas that can be relevant across groups ArchitectureCost to implement, maintain, manage Product SuiteImplementation cost, services, Hardware, Software IntegrationOracle and Hyperion direction, manage business complexity, time Capabilities/ FunctionalityComplexity in business, reporting requirements, CTQs Ease of MigrationCost of implementation, support, CTQs Strength Vs. Weakness

  18. Oracle vs. Hyperion Direction • Can you afford to wait for Oracle’s vision • Do you want to bet on Oracle or Hyperion for the larger integrated vision • Do you want to migrate to Oracle security and technology platforms for standardization

  19. Architecture

  20. HYPERION PLANNING Meta-Data WEB APPLICATION SERVER RDBMS Planning Repository Web Forms Excel Architecture Hyperion EPB Oracle GL Oracle HR Other ERP Other Transaction Systems Excel/Flat Files/RDBMS/XML INTEGRATION LAYER Meta-Data Data Essbase

  21. Product suite

  22. Product Integration

  23. Functionality/ Capability

  24. Functionality/ Capability

  25. Migration Path from OFA to…

  26. Strength Vs. Weakness

  27. Recap Planned Functionality is Likely Similar • EPB ver 2.0 needs to be tested in terms of Functionality, Technology, and stability • Oracle will be more tightly integrated with technologies, EPM and with ERP system • Few available consultants today, likely more consultants will be widely available for Oracle solutions • Unified skill set required across apps and EPB • Hyperion works today for Functionality, Technology, and is largely bug free • Hyperion is not integrated and will be more difficult to maintain over time • Hyperion may be more open to external integration over time • Hyperion will require many different technology skill sets

  28. APPENDIX

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