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Provincial Principals’ Forum The Integrated Quality Management System (IQMS)

Provincial Principals’ Forum The Integrated Quality Management System (IQMS). Encore Conference Centre, Northlink College, Panorama 10 February 2011. Overview. Refinements of the 2011 IQMS process Administration Challenges Non-Compliance Refusal to be evaluated

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Provincial Principals’ Forum The Integrated Quality Management System (IQMS)

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  1. Provincial Principals’ ForumThe Integrated Quality Management System(IQMS) Encore Conference Centre, Northlink College, Panorama 10 February 2011

  2. Overview • Refinements of the 2011 IQMS process • Administration Challenges • Non-Compliance • Refusal to be evaluated • Dealing with Non-compliance • Moderation • The link between Performance and Development

  3. Refinements of the 2011 process • A revised Summary Composite Score Sheet (QA7) was disseminated to schools. • Alignment • Standardized format • Benefit to school’s administration / educators • Reduced error margin at school and Head Office • Pay Progression for 2010 was done programmatically – resulting in much fewer queries.

  4. Challenges • Poor Administration • Non-Compliance • Refusal to be evaluated • Moderation • The link between educator performance and development

  5. Administration Challenges • Despite having sent the new QA7 and instructions to schools, many still submitted the ‘old’ QA7. • Some did not read the Explanatory Notes before completing the QA7 which resulted in numerous mistakes being made on the QA7. • Schools failed to use the drop-down menu for Post Levels on the new QA7, with the result that the pre-programmed rating codes did not appear. • Post Levels were not arranged from 1 to 4, as instructed, but muddled up.

  6. Admin. Challenges - continued • In some cases the formula is deleted and the incorrect coding is recorded. • Some schools do not understand REQV (Relative Education Qualification Value). • Post levels for principals are filled in incorrectly. i.e. PL1, 2 & 3 Principals.

  7. Admin. Challenges - continued • Learning Support (LS) educators are still being left off school QA7s (Human Resource Management Minute 8 of 2011). • Some educators still use corrective fluid on the QA5s. • Documents are not verified by relevant stakeholders (SDT Co-ordinator, Principal & IMG).

  8. Non-Compliance • Late submissions of Summative Score Sheets (QA7) - without any apology or explanation. • A large number of principals received ‘0’ for PS 1-4 as they do not teach. Some educators say that they also do not want to be evaluated on certain Performance Standards. (HR Circular Minute 6 of 2008) • Failure to submit the Internal PM Moderation Report. • Failure to submit SDT details for 2012.

  9. Refusal to be evaluated • Partial compliance: Some teachers refused to be evaluated on Performance Standard 7 because they do not participate in extra-mural activities. • Non-compliance: Some teachers refused to be evaluated because they are on their maximum notch and do not receive the 1%. (Resolution 5 of 2006) • Non-compliance: Educators aggrieved with internal IQMS processes that refuse to be evaluated.

  10. Dealing with Non-Compliance • Principal determines reasons for non-compliance. (Educator has the right to lodge grievance). • Principal guides, encourages and advises compliance with CA 8 of 2003 • Continued refusal – Principal issues written instruction to comply (Progressive Discipline). • Refusal of instruction = Insubordination. • Matter referred to Labour Relations i.t.o Misconduct. • DLR enforces compliance.

  11. Moderation • Moderation of the process and not scores. (Circular Minute 10 of 2007) • If there is no evidence to support scores, it should be referred back to the DSG. • Scores that appear inflated, without supporting evidence will be referred back to the school by the IMG.

  12. Link between Performance and Development • IQMS is still regarded as a once off exercise at many schools. • There is not enough emphasis on continuous performance management throughout the cycle which includes personal and professional development (Human Resource Management Minute 9 of 2011)

  13. The End Thank You !

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