BG India’s Alignment to ERDMP (Post Emergency Issues)

1. BG India’s Alignment to ERDMP (Post Emergency Issues) 28 February 2011 Colonel Deepak Bakshi, SM** (Retd)

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3. Our Business in India BG India Upstream BG EPIL Midstream BG IES Downstream GGCL MGL Integrated gas chain player

4. Terms of Reference – Plan Development • Aligning Existing System with ERDMP keeping in mind business related peculiarities • Ensuring post emergency effectiveness to the minutest details : • Least time of response • Clear responsibilities at all levels • Real Time passage of information from start to termination • Interfacing with all stakeholders before issuing final plan • Ensure process for capability and capacity building in years to come – Training, Exs and facility upgrade/maintenance • Ensuring incident management processes within control rooms simple but as per best practice – guidance on tools to be used for decision making, reference, logging

5. Interlinked processes Activity Incident Management Emergency Response Recovery Preparedness EVENT Time

6. BG India System

7. Upgrades Plans • Incident Management Plan • Communication Plan basically covering media response and stakeholder management • Relative Response Plan • Emergency Response Plan Facilities • Central Control Rooms • Media Response Rooms • Relative Response Rooms • Emergency Control Centres Driven and managed by one point of contact to ensure seamless integration. BCP also managed by same point of contact

8. Exercises and Training • Two desktop exercises • One fully simulated exercise • Four training sessions for all stakeholders

9. Lessons Learnt During Complete Process • Legal and commercial reps need to be part of the Emergency Response organization • There is a need for one person be the SIC or any other designated OSC who needs to look inwards i.e. just managing the incident at site. There is ambiguity in this regard • There is a need to provide the CIC/SIC with simple but effective tools for supporting decision making/managing the functioning of their respective teams and to train them on the use • The term ECC being used at all levels creates ambiguity in communications and we need to differentiate between terminologies being used at each level • Process for establishing a working relationship with mutual aid members needs further working upon and elaboration in the ERDMP

10. Challenges • Bringing down response time to a uniform level for all parts of the network • What would define an Incident? – difference between routine day to day complaints and actual emergency • Competency Assurance – Defining competency requirement parameters and assessing • Capacity building up to third alternates • Building redundancy into existing lines of communication – e.g. alternate means such as radio sets can provide dedicated communication lines with police control rooms – large gestation time for obtaining licenses

11. To Conclude • A system is as Good as it Performs in a real situation • A Good system is one which does not rely on a few Good Men but one • which carries a few average men along with it • Stick to the basics • Do not leave any grey areas – no ‘JOGARD’ or ‘HO JAYEGA’ to be • accepted • Detailing is extremely important however keep it simple

12. Questions?