21. Emergency Communications (12 hrs.)

1. 21. Emergency Communications (12 hrs.) TCLEOSE LEARNING OBJECTIVES 07/30/04

2. Objectives • Unit Goal: 21.1. To increase understanding of some basics of emergency communications. • 21.1.1. Define emergency communications and describe the various services provided in public safety. • 21.1.2. Define terms associated with radio communications. • 21.1.3. Explain the officer’s basic role as it relates to initiating the state's emergency response during disaster. • 21.1.4. Identify situations requiring organization and consistency in communications. • 21.1.5. Discuss the history and use of NCIC and TCIC. • Unit Goal: 21.2. To increase understanding of some of the Federal and State laws that govern the operation of communications systems in public safety. • 21.2.1. Discuss some Federal Communications Commission rules and regulations that govern the operation of communications systems in public safety. • 21.2.2 Identify and discuss the federal and state laws governing operation of the national and state telecommunications system as they apply to peace officers. • Unit Goal: 21.3. To provide a basic understanding and working knowledge of the techniques, terminology, and restrictions required of a professional communicator. • 21.3.1. Demonstrate appropriate use of the basic police radio communications, including use of phonetic alphabet. • 21.3.2. Demonstrate the basic skills of an effective radio communicator. • 21.3.3. Identify when an officer should not transmit.

3. Unit Goal: 21.1. To increase understanding of some basics of emergency communications.

4. 21.1.1. Define emergency communications and describe the various services provided in public safety.

5. Emergency Communications:

6. A police officer or a citizen requesting an emergency response from public safety personnel to an emergency event involving, but not limited to, a life-threatening occurrence or accident, criminal activity or breach of the peace.

7. Services in Public Safety:

8. Law Enforcement

9. Fire Service

10. Emergency Medical Service

11. Emergency Management Services

12. 911 Emergency Communications

13. Public Information Services

14. Suggested reading: • The Public Safety Communications Standard Operating Procedure Manual, 22d ed, 1990, APCO • Police Communications Guide for Dispatchers, 2d ed, 1990, Burton, Capt. Alan, Dispatch Specialists, Medford, Oregon, 1990.

15. 21.1.2. Define terms associated with radio communications.

16. Radio Communication Terms:

17. Antenna

18. Base Station

19. 9-1-1 system (basic and enhanced)

20. CAD

21. Communicator

22. Console

23. Frequency

24. Mobile Radio

25. Portable Radio

26. PSAP

27. Radio Channel

28. Remote Base

29. Repeater

30. Skip

31. Squelch

32. SSAP

33. Transmitter

34. UHF

35. VHF

36. 21.1.3. Explain the officer's basic role as it relates to initiating the state's emergency response during disaster.

37. Texas Disaster Act • All requests for assistance must be channeled through the proper civil authority to the Governor via the Texas Department of Public Safety.

38. 21.1.4. Identify situations requiring organization and consistency in communications.

39. Situations requiring precise communication:

40. BOLO Broadcasts

41. Physical descriptions

42. Weapons types

43. Vehicle descriptions (CYMBAL)

44. Urgent situations

45. Addressing

46. Times

47. The Public Safety Communications Standard Operating Procedure Manual, 22d ed, APCO, 1990

48. 21.1.5. Discuss the history and use of NCIC and TCIC.

49. Content in the required course as noted below.

50. Required Course: TCLEOSE Course #3807 (NCIC/TCIC for Less than Full Access Operators).