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LPO - Legal process outsourcing provides legal support services from an outside law firm.
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Lpo MADE BY : DEEPIKA OJHA
INDEX • Outsourcing • LPO- Legal Process Outsourcing • Methods of LPO • Top Drivers of LPO • LPO Services • LPO Companies • LPO – Case Study
OUTSOURCING • Outsourcing is a practice used by different companies to reduce costs by transferring portions of work to outside suppliers rather than completing it internally. • It includes multiple activities designing , constructing ,managing , financing. • ex-PPP(Public Private Partnership)
LPO – LEGAL PROCESS OUTSOURCE • Legal outsourcing, also known as legal process outsourcing (LPO) refers to the practice of a law firm or corporation obtaining legal support services from an outside law firm or legal support services company (LPO provider). • Legal Process Outsourcing (LPO) is the industry in which in-house legal departments or organizations outsource legal work from areas where it is costly to perform, such as the United States or Europe to areas where it can be performed at a significantly decreased cost, primarily India. Legal Process Outsourcing is a high end industry that has been growing rapidly in the recent years.
TOP DRIVERS OF LPO Legal process outsourcing or LPO is the exporting of legal services to low-wage markets overseas. An increasing number of companies, large and small, are outsourcing legal work to destinations across the globe. A number of factors have fueled the legal process outsourcing trend, including: • Globalization • Economic changes and the rising cost of legal services • The growth of the Internet • Increased automation of legal processes • Developments in data security • New technology tools • Cost-Saving – biggest attraction
LPO SERVICES • Contract Drafting Services & Contract Monitoring / Management • Document review / drafting, electronic discovery • Medico-Legal Support Services • Litigation- Document Management • Bankruptcy Filings , Pleadings & Documentation • Legal Research/ outsourcing/publication • Paralegal Support Services • Patent drafting • Simple legal filings • Proof reading • Legal billing activities like preparation of invoices, collation of time sheets etc. • Intellectual property research--substantive and administrative • Administrative and secretarial activities like following up with clients, etc.
LPO IN INDIA • Legal outsourcing to India is growing fast. India is becoming one of the top destination of legal outsourcing. Top Factors are:
Why India is most attracting Destination for LPO ? India offers the following advantages for LPO
HCL CASE STUDY - 1Contract Management • Client – leading Global Life science company • Scope – Contract Digitization, Contract Abstraction, Contract Creation and Contract Compliance. • Volume – 100000 contracts • Challenges: Digitization, Revenue leakage, Track amendments, Multi-lingual • Solution: • 1. Digitization of Contracts across globe (EMPEA, APAC, LATAM, US and Canada) with OCR • 2. Abstraction of 80 Key Contractual terms • 3. Alerts for Key contractual terms • 4. Linkage of parent contracts with Amendment/ Attachment • 5. Multi-lingual translation Capability • 6. Migration of Data from Procuri to SimpDoc tool • 7. Build Tool with Document Management System, Contract Compliance and BPMS • Benefits: • 1. Contract Renewal Rate increased to 25% • 2. Contract lost rate @ 0% • 3. Contract Compliance @ 93% • 4. Tree view of Contracts • 5. Reduced contract cycle time by 50%
HCL CASE STUDY – 2E-DISCOVERY/DOCUMENT REVIEW (LITIGATION SUPPORT) • Client – leading Global E-discovery services company • Scope – Discovery, Data Extraction, Data Processing, Imaging, Web hosting and Document Review. Volume – 1 Tera byte • Challenges: Huge volatility in volumes, Scalability of resources, 24*7 support, Identify Evidence • Solution: • 1. BEACON tool – Legal Project management, Knowledge Management System • 2. Lawyers with FRCP Expertise • 3. Data Technician with MS access/SQL skills • 4. LEAN Six sigma- Value Stream maps to identify 7 types of waste • 5. 24*7 support • Benefits: • 1. Reduction in cost per GB by 30% • 2. Competitive pricing to end customers • 3. Early case assessment • 4. Improved SLAs by 15%
Cerebra LPO India Ltd – CASE STUDY • The Client • The Client is the US Bankruptcy law firms. • Challenges, Requirement, and course of action • Review and analyse debtor documents and extract required data into EZ filing or Best case bankruptcy software tool, Valuate real and personal properties, and track prior bankruptcy through PACER. • Client required attorneys and paralegals to work on the project with high quality. • The Law Firms turns to Cerebra LPO to perform the work. Bates numbered, each Client files transferred to Cerebra LPO Servers using a secure access protocol (SSH
Cerebra LPO: Action taken • Project manager at Cerebra convened meeting with team to explain about the requirements for the project, instructions, specifications and other details provided by the Client. • The team understands the Client requirements and the team lead decides on the allotment of work, number of people to work on the project, skills and training required. • Cerebra built a dedicated team of 1 Attorney and 5 Paralegals to work upon the project. • Team lead at Cerebra instructs the team to review and analyse each bankruptcy documents and extract required data into bankruptcy software tool and send the same for review by lead attorneys. • The team is working on regular basis and prepares 15 to 20 bankruptcy petitions every day using EZ-Filing and best case Bankruptcy tool. • Work is reviewed by lead attorneys at Cerebra ensuring accuracy, brevity and clarity. • Quality check is done by Quality Analyst to see whether it meets the Client requirements • Delivery team at Cerebra transfers the completed database and chronology back to the law firm for incorporation into their existing case file every day. • Outcome The Client is satisfied with the work, the costs and the turnaround time.